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Entry Customer Service Representative Jobs (NOW HIRING)

REP SOURCE LTD

Data Entry / Customer Service

Pataskala, OH · On-site

$15.50 - $21/hr

  • Medical

  • Retirement

  • PTO

Rep Source LLC, a Manufacturer's Rep Agency in business for over 58 years, is seeking a Data Entry/Customer Service representative to join our team! You will be responsible for helping our long ...

Plugz Electric

Data Entry CSR

Forest Lake, MN · On-site

$15.50 - $19.75/hr

  • PTO

Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Data Entry | CSR to join our team. In this role, you will accurately transfer ...

TemPositions

Order Entry Customer Service

Rye Brook, NY · On-site

$18.50 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Our client is seeking a detail-oriented Order Entry and Customer Service Assistant for a high-volume, product-driven environment. This role balances precise data entry with professional client ...

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Entry Customer Service Representative information

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How much do entry customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an entry customer service representative?

Entry Customer Service Representatives are professionals who serve as the first point of contact for customers seeking assistance with products, services, or general inquiries. They typically handle incoming calls, emails, or chats, resolve basic issues, provide information, and escalate more complex problems to senior staff if needed. These roles require strong communication skills, patience, and the ability to remain calm under pressure. Entry-level positions usually offer on-the-job training, making them a great starting point for individuals interested in customer service careers.

What are the key skills and qualifications needed to thrive as an entry customer service representative?

To thrive as an Entry Customer Service Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is typical for this role. Patience, active listening, and a positive attitude help individuals excel when handling diverse customer inquiries. These skills ensure efficient issue resolution, foster customer satisfaction, and contribute to a positive brand image.

What are some common challenges faced by entry-level customer service representatives, and how can they be overcome?

Entry-level Customer Service Representatives often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and quickly learning product or service details. To overcome these, it's helpful to actively listen, stay patient, and use available resources or escalation processes when needed. Building strong communication skills and seeking feedback from more experienced team members can also help you adapt and grow more confident in the role.

What is the difference between Entry Customer Service Representative vs Customer Support Associate?

AspectEntry Customer Service RepresentativeCustomer Support Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, retail, or office settingsCall centers, retail, or online support platforms
Employer & Industry UsageCustomer service departments across various industriesCustomer support teams in tech, retail, and service sectors
Common Search & ComparisonYesYes

Both roles involve assisting customers, handling inquiries, and providing support. The terms are often used interchangeably, but "Customer Support Associate" may imply a slightly broader scope or specific industry usage. Overall, they share similar requirements and work environments, making them closely related entry-level customer service positions.

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Entry Customer Service Representative jobs near you
Infographic showing various Entry Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Data Entry / Customer Service

REP SOURCE LTD

Pataskala, OH • On-site

$15.50 - $21/hr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

Rep Source LLC, a Manufacturer's Rep Agency in business for over 58 years, is seeking a Data Entry/Customer Service representative to join our team! You will be responsible for helping our long standing customers by providing order entry and tracking, product and service information, resolving technical issues, and product quotations. Note: This is NOT a telemarketing business, we are servicing our customer base that in most cases has been with us for many decades.

Hours of Operation are Monday - Friday, 8AM to 5 PM
Responsibilities:

  • Handle customer telephone, email, and website inquiries
  • Provide information and pricing about products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in data entry or customer service
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High School Diploma or Equivalent
  • Ability to pass a criminal background check and drug screening

Our benefits plan includes an exceptional work atmosphere, healthcare benefits available after 60 days, 401K with employer matching available after 1 year, paid holidays, and paid time off.
Our office is non-smoking.
For consideration, please respond and include your resume, salary history, and at least 3 professional references