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Enrollment Services Representative Jobs (NOW HIRING)

Odessa College

Enrollment Services Assistant

Odessa, TX · On-site

Position Details Position Information Working Title Enrollment Services Assistant Position Status Full Time Department Enrollment Services General Summary The Wrangler Express Center is the primary ...

Medix

Enrollment Services Associate

Chicago, IL · On-site

$19.50 - $22/hr

The actual posting represents a position at one of our clients. Job Summary Our client is seeking ... Enrolling members in core and voluntary benefits such as vision, medical, and universal life with ...

Abbott

Customer Service I

Livermore, CA · On-site

$20 - $23/hr

Flexible shift between 5:00 AM - 5:00 PM PST (will work 40 hours per week) Position Overview The Enrollment Services Representative serves as the primary point of contact for customers throughout the ...

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How much do enrollment services representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for enrollment services representative in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What is an enrollment services representative?

Enrollment Services Representatives are professionals who assist prospective and current students with the admissions and enrollment process at educational institutions. They provide information about programs, guide applicants through application requirements, and help resolve issues related to registration, transcripts, and financial aid. These representatives often serve as the first point of contact for students, ensuring they have the support needed to successfully enroll and navigate institutional processes.

What are the key skills and qualifications needed to thrive as an enrollment services representative?

To thrive as an Enrollment Services Representative, you typically need knowledge of admissions processes, attention to detail, and a background in customer service or higher education, often supported by an associate’s or bachelor’s degree. Familiarity with student information systems (SIS), CRM software, and document management tools is commonly required. Strong communication, problem-solving, and organizational skills help you excel in assisting prospective students and managing multiple tasks. These skills are vital for ensuring a smooth enrollment experience and maintaining the institution’s reputation for service excellence.

What are some common challenges enrollment services representatives face during peak registration periods?

During peak registration periods, Enrollment Services Representatives often manage a high volume of student inquiries and applications, which can make time management and prioritizing tasks challenging. Balancing the need for accuracy with efficiency is crucial, as errors can impact students’ academic progress. Additionally, representatives collaborate closely with academic advisors, financial aid staff, and IT departments to resolve complex enrollment or system-related issues quickly. Maintaining clear communication and a positive attitude under pressure are key to success in this fast-paced environment.

What is the difference between Enrollment Services Representative vs Admissions Coordinator?

AspectEnrollment Services RepresentativeAdmissions Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's degree
Work EnvironmentOffice setting, interacting with prospective students and staffOffice setting, coordinating with departments and prospective students
Employer & Industry UsageEducational institutions, colleges, universitiesEducational institutions, colleges, universities
Common Search & ComparisonCustomer service, student support, enrollment processStudent recruitment, application processing, campus visits

While both roles support student enrollment, Enrollment Services Representatives primarily handle inquiries and assist students through the enrollment process, focusing on customer service. Admissions Coordinators often manage application procedures and coordinate recruitment efforts. Both roles are vital in the admissions process but differ in scope and responsibilities.

How to become an enrollment services representative?

To become an enrollment services representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer candidates with experience in administrative roles or familiarity with enrollment software and processes. Relevant certifications are not usually required but can enhance job prospects.
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Enrollment Services Representative jobs near you
Infographic showing various Enrollment Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $46,986 per year, or $22.6 per hour.

Enrollment Services Assistant-Pooled

Middlesex College

Perth Amboy, NJ • On-site

$20/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Enrollment Services Assistant

The Enrollment Services department at Middlesex College invites applications for part-time Enrollment Services Assistants at our main Edison Campus and at the College's Perth Amboy and New Brunswick Centers. Please be aware that these are pooled positions. Your completed application will enable hiring officials to contact you at some point in the future if and when a hiring need arises in the future.

Salary: $20.00 per hour

Unit: Unaffiliated (Part-time)

Department: Enrollment Services

Reports To: Director of Enrollment Services

Principal Responsibilities:

  • Provides exemplary frontline customer service while assisting students with enrollment services in multiple functional areas.
  • Enters, verifies, researches student records information in a timely manner, utilizing the College's Enterprise Resource Planning system.
  • Performs cashiering functions required in the Enrollment Services Department.
  • Utilizes the College's document imaging system for electronic records management and retrieval; completes related scanning and linking tasks as needed.
  • Addresses student inquiries in person, by phone, or via e-mail.
  • Provides assistance to other frontline enrollment services personnel as needed.
  • Attends divisional/department and other meetings as directed.
  • Performs other duties as assigned.

Minimum Qualifications:

  • High school diploma or equivalent
  • 3 years of customer service experience in an educational environment, social service agency, or in the private business sector
  • Experience in one area of student services, such as admissions, registration, student records, financial aid, academic advising, or testing

Preferred Qualifications:

  • Associate's Degree
  • Ability to work efficiently in a fast-paced work environment, with demonstrated multitasking and problem-solving skills
  • Excellent interpersonal, written and oral skills
  • Bilingual (English/Spanish)
  • Ability to work independently and within a team-oriented setting
  • Ability to use discretion and judgment

Supplemental Information:

Schedule: Up to 20 hours per week

Please indicate day, evening, and/or Saturday availability in your application.

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