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End User Computing Analyst Jobs (NOW HIRING)

End User Computing Analyst Job Location: Cary, NC / Jacksonville, FL Job Type: Full Time / Perm / Direct Hire Job Overview: Requirement/Must Have: * 5+ years of experience. * Basic knowledge of ...

... user computing environment. Duties & Responsibilities • Troubleshoot, document, track, and resolve hardware, software, and connectivity issues within the end-user environment. • Provide break/fix ...

Knowledge of networking fundamentals and end-user computing technologies. Professional Skills * Excellent problem-solving and troubleshooting abilities. * Strong verbal and written communication ...

Basic analytical skills to identify and report patch deployment anomalies. * Willingness to work in ... Qualification And Education: * 5+ years of experience in IT Infrastructure or End User Computing.

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... user computing environment. Duties & Responsibilities * Troubleshoot, document, track, and resolve hardware, software, and connectivity issues within the end-user environment. * Provide break/fix ...

Knowledge of networking fundamentals and end-user computing technologies. Professional Skills * Excellent problem-solving and troubleshooting abilities. * Strong verbal and written communication ...

Ensure successful execution of end-user device refresh lifecycle covering: o Asset assignment o Device activation o Decommissioning of old hardware * Maintain accurate tracking of all devices through ...

Description JOB ANNOUNCEMENT End User Computing Lead Department of Technology and Innovation Bureau ... Provides technical and analytical guidance to the team. Additional duties may be required for this ...

End User Computing Technician- L2

Clemmons, NC · On-site

$16.25 - $20.50/hr

The End User Computing Technician Level 2 is an intermediate-level support position on the End User Computing Services team responsible for supporting desktop and end-user computing functions across ...

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... End User Computing and Collaboration functions. The ideal candidate will be responsible for ... and analytical skills. • Ability to think strategically and drive continuous improvement ...

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End User Computing Analyst information

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How much do end user computing analyst jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for end user computing analyst in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

How does an End User Computing Analyst typically collaborate with other IT teams to resolve user issues?

End User Computing Analysts often work closely with other IT teams, such as network administrators, security specialists, and application support, to resolve complex user issues. While they handle initial troubleshooting and support for end-user devices and software, they escalate more advanced problems to specialized teams. Effective communication and detailed documentation are essential to ensure a smooth handoff and quick resolution. This collaborative approach not only resolves issues efficiently but also helps analysts broaden their technical knowledge and network within the organization.

What are the key skills and qualifications needed to thrive as an End User Computing Analyst, and why are they important?

To excel as an End User Computing Analyst, you need a solid understanding of desktop operating systems, hardware troubleshooting, and IT support principles, typically backed by a degree in computer science or a related field. Familiarity with tools like Microsoft SCCM, Active Directory, remote desktop software, and industry certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are often required. Strong problem-solving skills, attention to detail, and effective communication help you resolve user issues efficiently and work well with diverse teams. These skills ensure reliable IT support, minimize downtime, and enhance user productivity across the organization.

Is end user computing a good career?

End User Computing Analysts focus on supporting and managing end-user devices, software, and related infrastructure, often requiring skills in troubleshooting, hardware, and software management. The role offers steady employment opportunities in IT departments, with potential for certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator to enhance career prospects.

What does an End User Computing Analyst do?

An End User Computing Analyst manages and supports end-user devices, such as desktops, laptops, and mobile devices, ensuring they operate efficiently and securely. They troubleshoot hardware and software issues, assist with system updates, and may configure or deploy new technology tools, often using management platforms and scripting skills. This role requires strong technical knowledge, problem-solving skills, and often certifications like CompTIA A+ or Microsoft certifications.
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Infographic showing various End User Computing Analyst job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $117,135 per year, or $56.3 per hour.

End User Computing Analyst

Irving, TX • On-site

Texas State Library and Archives Commision
Libraries and Archives • 201 - 500 employees

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

  • Good experience of working in end-user support functions covering EUC and software/OS installations and support.
  • Performs analysis, diagnosis, and resolution of complex end user computing problems, and recommends and implements corrective solutions.
  • Installs, configures, tests, maintains, monitors, and troubleshoots end-user computing hardware (including desktops, laptops, printers, mobile devices,
  • telephones, etc.) and related software.
  • Responds promptly to all requests for assistance and prioritizes and completes requests with a high level of customer service and within expected timeframes and/or service level agreements (SLAs).
  • Good knowledge of Microsoft's product offerings including high level capabilities and competitor products Supporting Windows 10 and MS Office 365 using System Centre Configuration Manager (SCCM) Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials.
  • Ensure that all documentation is kept up to date with the latest security best practices.
  • Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when necessary.