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Employee Relation Specialist Jobs (NOW HIRING)

Big Sandy Superstore

CUSTOMER RELATION SPECIALIST

Florence, KY · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employee discounts * Health insurance * Opportunity for advancement * Stock options plan * Vision insurance * Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big ...

Big Sandy Superstore

CUSTOMER RELATION SPECIALIST

Chillicothe, OH · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employee discounts Customer Relation Specialist Retail Customer Service Office Duties Big Sandy ... Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our ...

Big Sandy Superstore

CUSTOMER RELATION SPECIALIST

Greenwood, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employee Stock Ownership Program * Employee Stock Ownership Program * Health insurance ... Our customer relations specialists are an important piece of the overall success of Big Sandy ...

Big Sandy Superstore

CUSTOMER RELATION SPECIALIST

Ashland, KY · On-site

$12 - $14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employee discounts * Health insurance * Opportunity for advancement * Stock options plan * Vision insurance * Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big ...

Big Sandy Superstore

CUSTOMER RELATION SPECIALIST

Cincinnati, OH · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employee discounts Customer Relation Specialist Retail Customer Service Office Duties Big Sandy ... Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our ...

Big Sandy Superstore

CUSTOMER RELATION SPECIALIST

Plainfield, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employee discounts * Health insurance * Opportunity for advancement * Stock options plan * Vision insurance * Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big ...

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Employee Relation Specialist information

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$78.7K

$123K

How much do employee relation specialist jobs pay per year?

As of Aug 19, 2026, the average yearly pay for employee relation specialist in the United States is $78,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $87,500.00 per year, depending on experience, location, and employer.

What is an employee relation specialist?

Employee Relation Specialists are human resources professionals who focus on managing relationships between employers and employees. They handle workplace issues such as conflict resolution, employee grievances, compliance with labor laws, and policy enforcement. Their role is to ensure a positive work environment, mediate disputes, and help foster good communication between staff and management. By addressing concerns and promoting fair practices, they help organizations maintain employee satisfaction and productivity.

What are the key skills and qualifications needed to thrive as an employee relation specialist?

To thrive as an Employee Relations Specialist, you need a solid understanding of labor laws, conflict resolution, and HR best practices, typically supported by a degree in human resources or a related field. Familiarity with HR information systems (HRIS), grievance management software, and certifications like SHRM-CP or PHR is often required. Outstanding interpersonal skills, discretion, and strong problem-solving abilities help build trust and effectively mediate workplace issues. These skills ensure fair and consistent handling of employee concerns, fostering a positive organizational culture and reducing legal risks.

What are some common challenges faced by employee relation specialists when mediating workplace conflicts?

Employee Relation Specialists often encounter challenges such as navigating sensitive interpersonal issues, maintaining impartiality, and ensuring confidentiality during conflict resolution. Balancing the interests of both employees and management can be complex, especially when disputes involve policy interpretation or potential legal implications. Effective communication and active listening are crucial, as is staying up-to-date with employment laws and organizational procedures to provide fair and compliant solutions.

Is employee relation specialist a hard job?

The role of an employee relation specialist can be challenging as it involves handling sensitive workplace issues, mediating conflicts, and ensuring compliance with employment laws. Success in this position often requires strong communication, problem-solving skills, and the ability to manage stressful situations effectively.

What does an employee relation specialist do?

An employee relation specialist manages and resolves workplace issues, promotes positive employee relations, and ensures compliance with company policies and employment laws. They often conduct investigations, facilitate communication between staff and management, and develop programs to improve employee engagement and satisfaction.
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Employee Relation Specialist jobs near you
Infographic showing various Employee Relation Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $78,650 per year, or $37.8 per hour.

Employee Relation Specialist (NJ) - Must speak English, Spanish, Korean

hmart

Upper Marlboro, MD

Full-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago

H Mart rating

6.4

Company rating: 6.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Employee Relations Specialist (CA,MD,GA)

Position Description:
An Employee Relations Specialist manages a company's relationship with its employees.You oversee this relationship from the hiring process to current employees to the exit
process. In order to manage employee relations, you participate in recruitment and hiring,compensation and benefits, communicating Human Resources policies, conducing exit
interviews and ultimately analyzing employee data and make recommendations tomanagement. Accordingly, an Employee Relations Specialists work in conjunction with and
support the Human Resources department. You work with executive management in anadvisory capacity. You analyze job listings in order to identify these core duties and responsibilities.

Responsibilities, but not limited to:
  • Organizes and updates employee files.
  • Track employee progress, noting promotions, recognition and policy violations and documenting them accordingly
  • Ensure that former employee files are maintained according to law.
  • Advertise positions, identify and communicate with potential candidates.
  • Conduct interviews, perform employment verification and background checks and assist with notifying candidates with their decision.
  • Works with other human resources staff members to complete the hiring process including completing and filing all hiring paperwork.
  • Educating employees in regards to compensation, benefits and company policies and designing and implementing the orientation and training process.
  • Act as a liaison between employer and employee, overseeing employee relations.
  • Receiving and effectively handling employee complaints, escalating these complaints to the level of disciplinary or legal action when necessary
  • Updates employees with any changes in company policy, advising supervisors on treatment of staff and company policies, responds to employee violations of policy and generally helps to resolve conflict in the workplace.
  • Facilitate the layoff, firing or departure process of employees who leave voluntarily.
  • Conduct exit interviews and administer severance, and often they assist with firing decisions and notification of termination.
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Perform HR duties such as dealing with under staffing, refereeing disputes, firing employees and administering disciplinary procedures
  • Research, design and implement learning and development programs
  • Document all investigative activities.
  • Domestic travel required

Qualifications / Skills:
  • Empathetic individuals with great interpersonal skills
  • Must exercise good judgment and problem solving skills in order to regularly resolve conflicts.
  • Friendly and persuasive, trustworthy by both employee and employer to work as a liaison.
  • Having Human Resources experience
  • Demonstrating a solid knowledge of employment law
  • Showing proficiency in Microsoft Office applications, such as Excel and Word
  • Demonstrating an ability to work with confidential information

Education and Experience Requirements:
  • Bachelor's degree in human resources, or a related field
  • 3+ years human resources experience
  • aPHR or PHR certification preferred
  • Strong written, verbal, presentation & persuasion skills in at least 2 languages is required (Korean, English and/or Spanish)

Work Hours & Benefits :
  • MON-FRI, 9:00am to 6:00pm
  • Company provided Lunch
  • Health Insurance Coverage
  • Dental and Vision Coverage
  • PSL / PTO
  • Paid Holidays per company policy
  • Celebration & Condolence Benefits per company policy
  • Eligibility to use Company owned Resort per company policy
  • 5% Employee Points program with H Mart Smart Card
Location:
  • 8550 Chetle Ave. Suite #B, Whittier CA
  • 350 Prince Georges Blvd. Upper Marlboro, MD 20774
  • 4901 South Royal Atlanta Drive, Tucker, GA 30084

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