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Employee Experience Program Manager Jobs in Georgetown, TX

Haven Energy

Experience Program Manager

Austin, TX · Remote

$85K - $115K/yr

Overview We're looking for an Experience Program Manager to own the operational health of our customer experience. This person will manage customer feedback programs, maintain customer journey ...

Thatch

Employee Experience Manager

Austin, TX · On-site

Design and Implement employee perks and programs that enhance workplace satisfaction * Serve as a ... Experience managing offices / facilities for high-growth companies * Planning large, multi-day ...

AtOrchard LLC

Program Manager

Austin, TX · On-site

Description: @Orchard LLC is seeking an experienced Program Manager to support a highly visible NOAA program. This position is contingent upon contract award. The Program Manager serves as the ...

Trilon Group

TDM Program Manager

Austin, TX · On-site

$80K - $110K/yr

Austin, TX Compensation: $80,000 - $110,000 / year Description Alta Planning + Design seeks an experienced Program Manager (TDM Programs Associate I) located in metro Austin, TX. This role is a great ...

Corning

Program Manager

Austin, TX · On-site +1

Includes supervisory or managerial experience demonstrating success leading large, cross-functional ... Employee Assistance Program (EAP) to support you and your family. * Getting paid for our work is ...

Meta

Program Manager

Austin, TX

$118K/yr

As a Program Manager on the Service Planning & Strategy team, you will be responsible for designing ... Lead the creation of holistic, omni-channel customer experience designs for new product and program ...

New

Itron, Inc

Program Manager

Austin, TX · Hybrid

Provide guidance leveraging hands-on engineering experience in mechanical, electrical, or ... matching, employee stock purchase program, hybrid work schedule, and more! This position is ...

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Showing results 1-20

All JobsEmployee Experience Program JobsEmployee Experience Program Manager JobsEmployee Experience Program Manager Jobs in Georgetown, TX

Employee Experience Program Manager information

See Georgetown, TX salary details

$35.8K

$99.8K

$145.9K

How much do employee experience program manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for employee experience program manager in Georgetown, TX is $99,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $123,100.00 per year, depending on experience, location, and employer.

What is the difference between Employee Experience Program Manager vs Employee Engagement Specialist?

AspectEmployee Experience Program ManagerEmployee Engagement Specialist
CredentialsBachelor's degree; certifications in HR or employee experience (e.g., CCXP)Bachelor's degree; certifications in HR or engagement (e.g., CEE)
Work EnvironmentStrategic planning, cross-department collaboration, program developmentFocus on communication, event planning, and direct employee interactions
Employer & Industry UsageUsed in large organizations across various industries to improve overall employee experienceCommon in HR teams to boost employee morale and engagement

The Employee Experience Program Manager focuses on designing and implementing comprehensive programs to enhance the overall employee experience, including onboarding, culture, and policies. In contrast, the Employee Engagement Specialist concentrates on fostering employee motivation and participation through targeted activities and communication. Both roles aim to improve workplace satisfaction but differ in scope and strategic focus.

What are the key skills and qualifications needed to thrive as an Employee Experience Program Manager, and why are they important?

To thrive as an Employee Experience Program Manager, you need expertise in HR practices, project management, and program design, often backed by a degree in human resources or related fields. Familiarity with HRIS platforms, survey tools, and data analytics systems is typically required, along with certifications like SHRM-CP or PMP. Strong communication, stakeholder management, and problem-solving skills make someone stand out in this role. These abilities are crucial for designing impactful programs that enhance employee satisfaction, engagement, and organizational effectiveness.

How does an Employee Experience Program Manager typically collaborate with other departments to enhance workplace culture?

Employee Experience Program Managers work closely with HR, leadership, and cross-functional teams such as IT and Facilities to design and implement initiatives that improve workplace culture. They often facilitate feedback sessions with employees, coordinate with department heads to align programs with business goals, and partner with communications teams to ensure transparency. Regular collaboration ensures programs are relevant, inclusive, and effectively address the evolving needs of the workforce.

What is an Employee Experience Program Manager?

An Employee Experience Program Manager is responsible for designing, implementing, and managing initiatives that enhance the overall experience of employees within an organization. This role focuses on improving workplace culture, engagement, and satisfaction by creating programs related to onboarding, professional development, recognition, and well-being. They often collaborate with HR, leadership, and other departments to ensure employees feel valued and supported. Their goal is to boost retention, productivity, and morale by addressing employee needs throughout their lifecycle at the company.
What are popular job titles related to Employee Experience Program Manager jobs in Georgetown, TX? For Employee Experience Program Manager jobs in Georgetown, TX, the most frequently searched job titles are:
What job categories do people searching Employee Experience Program Manager jobs in Georgetown, TX look for? The top searched job categories for Employee Experience Program Manager jobs in Georgetown, TX are:
What cities near Georgetown, TX are hiring for Employee Experience Program Manager jobs? Cities near Georgetown, TX with the most Employee Experience Program Manager job openings:
Employee Experience Program Manager jobs near you
Infographic showing various Employee Experience Program Manager job openings in Georgetown, TX as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $99,844 per year, or $48 per hour.
Experience Program Manager

Experience Program Manager

Haven Energy

Austin, TX • Remote

$85K - $115K/yr

Full-time

Posted 29 days ago

Job description

About Haven Energy

Haven Energy helps homeowners access clean, resilient energy through solar and battery systems. We combine technology, operations, and customer experience to make the transition to home energy simple and trustworthy.

Overview

We're looking for an Experience Program Manager to own the operational health of our customer experience. This person will manage customer feedback programs, maintain customer journey communications, monitor customer experience quality, and ensure customer-facing touchpoints remain accurate as our processes evolve.

The ideal candidate is highly organized, customer-obsessed, and enjoys building systems that help teams consistently deliver great experiences. This role sits within the Experience Strategy team and works closely with Operations, Product, Sales, and Customer Support.

Customer experience is one of Haven's most important differentiators. This role will help ensure we continuously understand our customers, maintain a high-quality experience, and scale our operations without losing the trust and transparency that homeowners expect.

What You'll Do

Own Voice of Customer Programs

  • Manage customer feedback programs including NPS, CSAT, cancellation surveys, and referral feedback

  • Monitor response rates and feedback quality

  • Maintain customer experience dashboards and reporting

  • Identify recurring customer pain points and emerging trends

  • Produce regular customer experience health reporting

Manage Customer Journey Communications

  • Own customer-facing email and SMS communications throughout the customer lifecycle

  • Update communications as business processes evolve

  • Maintain communication templates and content libraries

  • Ensure customer messaging remains accurate, timely, and consistent

Monitor Experience Quality

  • Conduct regular customer journey audits

  • Review customer feedback and support interactions

  • Identify communication gaps, friction points, and broken experiences

  • Track and coordinate resolution of customer experience issues

Maintain Experience Systems

  • Maintain journey maps and customer-facing process documentation

  • Manage experience-related tooling and workflows

  • Support implementation of new customer experience initiatives

  • Improve operational processes that support customer experience measurement and execution

Drive Cross-Functional Alignment

  • Partner with Operations, Product, Sales, and Customer Support teams

  • Ensure customer experience updates are reflected across customer touchpoints

  • Help create consistency throughout the customer lifecycle

Success in This Role

Within your first year, you will:

  • Establish a reliable Voice of Customer operating cadence

  • Create visibility into customer sentiment and experience trends

  • Ensure customer communications remain current and accurate

  • Improve experience monitoring and issue identification

  • Help teams make more customer-informed decisions

Qualifications

  • 3–6 years of experience in Customer Experience, Customer Success Operations, Program Management, Service Operations, or a related field

  • Strong project and program management skills

  • Excellent written communication skills

  • Experience working cross-functionally across multiple teams

  • Strong attention to detail and operational rigor

  • Comfort working with data, dashboards, and reporting

  • Experience managing NPS, CSAT, or Voice of Customer programs

  • Nice to have: Experience in startups in home services, climate tech, energy, or operationally complex businesses

Apply