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Cx Program Manager Jobs in Georgetown, TX (NOW HIRING)

MODintelechy

Transformation Program Manager

Austin, TX · On-site

We are seeking a Transformation Program Manager to join a high-priority transformation program ... Maintain momentum across operational, onboarding, CX, and enablement initiatives Act as the "Second ...

MODintelechy

Transformation Program Manager

Austin, TX · On-site +1

We are seeking a Transformation Program Manager to join a high-priority transformation program ... Maintain momentum across operational, onboarding, CX, and enablement initiatives Act as the "Second ...

MODintelechy

Transformation Program Manager

Austin, TX · Remote

We are seeking a Transformation Program Manager to join a high-priority transformation program ... Maintain momentum across operational, onboarding, CX, and enablement initiatives Act as the "Second ...

Deloitte

Oracle Cx Technical Manager

Austin, TX · On-site

$115K - $115K/yr

Translate business objectives into Oracle CX technical roadmaps, implementation plans, and program ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

TTEC Digital

CX Management Consultant

Austin, TX · On-site +1

$105K - $130K/yr

We are seeking a CX Management Consultant to join our CX Transformation Studio Consulting team. The ... incentive program. Actual compensation offered to a candidate may vary based upon geographic ...

TTEC Digital

CX Management Consultant

Austin, TX · Remote

We are seeking a CX Management Consultant to join our CX Transformation Studio Consulting team. The ... This position is eligible to participate in an annual incentive program. Actual compensation ...

TTEC Digital

CX Management Consultant

Austin, TX

$105K - $130K/yr

We are seeking a CX Management Consultant to join our CX Transformation Studio Consulting team. The ... incentive program. Actual compensation offered to a candidate may vary based upon geographic ...

Dialpad

CX Learning Experience Designer

Austin, TX · On-site

You'll also assist with course management and creation in our customer-facing university ... programs. You will use the LMS (Docebo) to track learner completion and comprehension, and to ...

System Pavers

Tech Team Lead - Remote

Austin, TX · On-site +1

$140K - $160K/yr

... the Program Manager who owns overall delivery accountability * Evaluate and implement emerging CX technologies - including AI platforms (e.g., Leaping AI, SIRO, GTR) - that improve the customer ...

syspavers

Tech Team Lead - Remote

Austin, TX · Remote

$140K - $160K/yr

... with the Program Manager who owns overall delivery accountability * Evaluate and implement emerging CX technologies -- including AI platforms (e.g., Leaping AI, SIRO, GTR) -- that improve the ...

Dialpad

CX Learning Experience Designer

Austin, TX · Remote

You'll also assist with course management and creation in our customer-facing university ... programs. You will use the LMS (Docebo) to track learner completion and comprehension, and to ...

NV5

Mission Critical Cx Project Manager

Austin, TX · On-site

$150K - $170K/yr

Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 helps clients plan, design, build, test, certify, and operate projects that improve the communities ...

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Showing results 1-20

All JobsCx Program Manager JobsCx Program Manager Jobs in Georgetown, TX

Cx Program Manager information

See Georgetown, TX salary details

$35.8K

$99.8K

$145.9K

How much do cx program manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for cx program manager in Georgetown, TX is $99,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $123,100.00 per year, depending on experience, location, and employer.

How does a CX Program Manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What is a Cx Program Manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX Program Manager, and why are they important?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.
What are popular job titles related to Cx Program Manager jobs in Georgetown, TX? For Cx Program Manager jobs in Georgetown, TX, the most frequently searched job titles are:
What job categories do people searching Cx Program Manager jobs in Georgetown, TX look for? The top searched job categories for Cx Program Manager jobs in Georgetown, TX are:
What cities near Georgetown, TX are hiring for Cx Program Manager jobs? Cities near Georgetown, TX with the most Cx Program Manager job openings:
Cx Program Manager jobs near you

Cx Project Manager (ORPM - Data Center Construction)

107999 - OnQGlobal, Inc.

Hutto, TX • On-site

$122K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

WE ARE OnQGlobal and we hire GREAT PEOPLE who do GREAT WORK for GREAT CLIENTS!
OUR TEAM members are consummate professionals who are well respected by our Fortune 100 clients in the semiconductor/cleanroom, manufacturing, and mission-critical data center industries. OUR MISSION is to DO the very best for our clients and customers with integrity, professionalism, and altruism allowing them to BE the very best in their business GLOBALLY
The Cx Manager will support the data center and work with onsite stakeholder teams at construction sites to facilitate compliance with the Cx Central Program team's global construction commissioning programs and initiatives. The Cx Manager is active on site leading the Commissioning (Cx) Program, supporting the General Contractor and client start-up and commissioning initiatives.
Requirements of the Job
  • Managing commissioning projects as well as team coordination
  • Performing engineering peer reviews of construction documents
  • Performing technical analysis necessary to interpret building operation
  • Communicating to a wide range of client stakeholders
  • Working effectively as a team member
  • Developing commissioning plans, reports, pre-functional and functional test procedures
  • Performing jobsite observations and field testing
  • Assisting with Functional Testing of systems
  • Writing detailed field reports
  • Assisting in the preparation of commissioning reports
  • Developing and communicating the Cx Schedule beginning with a thorough understanding of the Project Milestones & Milestone Definitions.
  • Defining the list of Systems/Equipment that are needed to support the priority Milestones?
  • Identifying the support disciplines: Electrical, I&C, Telecom, LSS. Prioritize the support disciplines to meet the System/Equipment needs that support the Milestones.?
  • Defining the Vendor Systems Scope to determine any L3 & L4 testing that will be required to be performed on the vendor systems.
  • Foster Clear Communication - Amongst All Disciplines - Understand what is needed and when.
  • Driving Commitment/Accountability through the General Contractor and Trade Contractors. Define and implement the method to drive trades to meet the milestone or schedule need dates to accomplish 100% construction complete so that commissioning efforts can comments. Ensure everyone on the project team is getting the same information.
  • Leading the Cx meeting and owning / distributing the Action Item Log.
  • Participating in the schedule review meetings, OAC meetings, and other relative project meetings.

Technical Skills
  • Orientation to detail required by the specifications, drawings, AHJ, Codes of Construction, or any other contract documents.
  • Thorough examination of contract documents and subcontractor submittals is a requirement of the role.
  • Proven ability to execute a successful commissioning program based on the Contract documents is required.
  • Ability to hold subcontractors accountable to the commissioning objectives and goals and follow up on issue logs.
  • Reporting: Frequent reporting of Cx KPI's to the project team as required.
  • Proficiency in or ability to quickly learn computer and hardware systems such as Microsoft Office / G-Suite applications (Word, PowerPoint, Excel), Bluebeam, Procore, AutoDesk / BIM 360, Cx Alloy, and other information management systems.
  • Familiarity with scheduling software such as P6 or Microsoft Project.
Requirements
  • B.S. is required (Equivalent field experience is acceptable)
  • 10+ years' experience as a Project Manager in the high-tech industry
  • BS Degree in Mechanical or Electrical Engineering
  • 3+ years of professional work experience, preferably as a Commissioning Authority, or in the MEP consulting environment
  • Knowledge of applicable codes, standards: CEC Title 24, ASHRAE, IECC 2012/2015, IMC, EMC
  • Recognized Building Commissioning Certification preferred
  • Advanced knowledge of Microsoft Office Suite - Word, Excel, Outlook
  • Strong oral and written skills and a proven ability to interact professionally with a wide a range of clients
  • Solid understanding of HVAC and electrical system designs and operations
  • Working knowledge of mechanical and building automation control systems
  • Ability to troubleshoot of field devices and control hardware and software a plus
  • Demonstrated ability to read and understand construction documents (mechanical, plumbing and electrical drawings, specifications, etc.)
  • Proficient understanding of electrical and fire/life safety systems
  • Knowledge of construction industry safety practices and procedures
  • Excellent leadership and communication skills, able to work in teams and matrix organization.
  • Ability to climb ladders and safely maneuver around construction sites.
  • Ability to travel

Requirements
WHAT YOU NEED TO BE SUCCESSFUL:
  • Thorough understanding of MEP systems and commissioning.
  • Understanding of the L1 (FWT/FAT), L2 (SAT & Installation Verification), L3 (Pre-FPT & Start-up), L4 (FPT), and L5 (IST) commissioning vernacular related to building and facility commissioning.
  • Experience with Cx Software programs such as CxAlloy, Hexagon Smart Completions, BIM360
  • 100% dedicated to the project and client!

WHY SHOULD YOU APPLY?If your career path isn't on track, get it OnQ. Grow your career with a global team dedicated to large-scale, complex project success. We take pride in providing a collaborative, accountable, customer-focused, fast-paced, and fun culture!OnQGlobal offers a highly competitive compensation and benefits package, including:
  • 100% Premium Medical, Dental, & Vision Coverage for OnQ Employees
  • 50% Dependent Coverage for Medical
  • Company Provided Employee Assistance Program
  • 401K Plan
  • PTO
  • Tuition Reimbursement up to $5,000 per year
  • Referral Bonus up to $3,000 per referral
  • Health & Wellness Benefit

Notice to all Employment, Staffing & Recruiting Agencies and Recruiters: We please ask that you do not directly email, call or visit our hiring managers. OnQ does not accept unsolicited resumes and should any be received from a third party they will not be considered, unless a signed agreement is in place. If you would like to discuss becoming a preferred staffing vendor to OnQ please contact our talent acquisition team who will advise you on the process.

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