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Cx Program Manager Jobs in Georgetown, TX (NOW HIRING)

Tata Consultancy Service Limited

Lead -Strategy

Austin, TX · On-site

$150K - $180K/yr

... CX, or automotive technology. • Experience selling consulting, AI, analytics, SaaS/platforms ... programs. • Identify and mitigate risks to adoption, renewal, stakeholder alignment, or value ...

Hut 8

Project Manager

Austin, TX

The Program Director owns the outcome; the PM owns the machine that produces it - the operating ... Cx prerequisites, vendor technician scheduling, punch velocity, and turnover documentation ...

AbbVie

Supervisor, Customer Service

Austin, TX · On-site

$65K/yr

The Customer Experience (CX) Supervisor has formal supervisory responsibilities; coordinates ... Able to prioritize and manage competing priorities to ensure deadlines are met. * Attention to ...

AbbVie

Supervisor, Customer Service

Austin, TX

The Customer Experience (CX) Supervisor has formal supervisory responsibilities; coordinates ... Able to prioritize and manage competing priorities to ensure deadlines are met. * Attention to ...

Zendesk

Startup Growth & Campaign Manager

Austin, TX · Remote

$96K/yr

... CX leaders. Deliver Mid-Funnel Programming & Product Activation * Digital Programming & Virtual ... Strong campaign ownership skills, with experience taking programs from initial strategy through ...

Zendesk

Startup Growth & Campaign Manager

Austin, TX · Remote

$96K/yr

... CX leaders. Deliver Mid-Funnel Programming & Product Activation * Digital Programming & Virtual ... Strong campaign ownership skills, with experience taking programs from initial strategy through ...

Zendesk

Startup Growth & Campaign Manager

Austin, TX · On-site

$96K/yr

... CX leaders. Deliver Mid-Funnel Programming & Product Activation * Digital Programming & Virtual ... Strong campaign ownership skills, with experience taking programs from initial strategy through ...

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Showing results 41-60

All JobsCx Program JobsCx Program Manager JobsCx Program Manager Jobs in Georgetown, TX

Cx Program Manager information

See Georgetown, TX salary details

$35.8K

$99.8K

$145.9K

How much do cx program manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for cx program manager in Georgetown, TX is $99,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $123,100.00 per year, depending on experience, location, and employer.

What is a CX program manager?

A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.

What are the key skills and qualifications needed to thrive as a CX program manager?

To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.

How does a CX program manager typically collaborate with cross-functional teams to improve customer experience initiatives?

As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.

What is the difference between Cx Program Manager vs Customer Experience Manager?

AspectCx Program ManagerCustomer Experience Manager
Primary FocusOverseeing multiple customer experience projects and initiatives across departmentsManaging overall customer satisfaction and relationship strategies
ResponsibilitiesDeveloping programs, coordinating teams, implementing CX strategiesAnalyzing customer feedback, improving service quality, customer retention
Required SkillsProject management, cross-functional collaboration, CX toolsCustomer insights, communication, service design
Work EnvironmentOften in a program or project management setting within CX teamsCustomer-facing roles, marketing, or service departments

The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.

What is the average salary for a Cx Program Manager?

The average salary for a Cx Program Manager typically ranges from $90,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications may earn higher compensation. Salary levels can also be influenced by the size of the organization and the complexity of customer experience initiatives.

What are popular job titles related to Cx Program Manager jobs in Georgetown, TX?

For Cx Program Manager jobs in Georgetown, TX, the most frequently searched job titles are:

What job categories do people searching Cx Program Manager jobs in Georgetown, TX look for?

The top searched job categories for Cx Program Manager jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Cx Program Manager jobs?

Cities near Georgetown, TX with the most Cx Program Manager job openings:

Cx Program Manager jobs near you

Sr. Sales Executive - Digital Sales - CCaaS

TTEC Digital

Austin, TX • On-site

$135K - $170K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 28 days ago

Key responsibilities

  • Generate new business revenue through the sale of CCaaS, AI, customer experience, and digital transformation solutions

  • Lead complex sales cycles from initial discovery through contract negotiation and close

  • Engage executive stakeholders and collaborate with internal teams to develop tailored customer solutions

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

Position Overview

TTEC Digital is seeking a high-performing Sr. Sales Executive to drive new business growth across our CCaaS and Customer Experience solutions portfolio.

This is a hunter-focused individual contributor role responsible for identifying, developing, and closing new logo opportunities within enterprise and upper mid-market organizations. The ideal candidate has a proven track record selling complex technology and services solutions, generating pipeline independently, and navigating multi-stakeholder sales cycles.

Success in this role requires a consultative approach, executive-level relationship building, and the ability to position both technology and professional services solutions that help organizations transform customer experience operations.

Key Responsibilities

  • Generate new business revenue through the sale of CCaaS, AI, customer experience, and digital transformation solutions
  • Develop and execute strategic account plans to identify and penetrate target accounts
  • Prospect and create pipeline through outbound business development activities, partner relationships, networking, referrals, and industry engagement
  • Engage executive stakeholders, including CIOs, COOs, Customer Experience leaders, Contact Center leaders, and Operations executives
  • Lead complex sales cycles from initial discovery through contract negotiation and close
  • Collaborate with Solution Architects, Consulting, Delivery, and Partner teams to develop tailored customer solutions
  • Position multi-vendor CCaaS and CX solutions aligned to customer business objectives
  • Manage sales opportunities, forecasting, and pipeline activity within CRM systems
  • Respond to RFPs, develop business cases, and present solution recommendations to executive audiences
  • Consistently achieve or exceed annual revenue and quota targets
  • Establish trusted advisor relationships with customers and technology partners

Required Qualifications

  • 10+ years of mid market to enterprise level consultative solution-selling experience
  • 4+ years sales experience in CCaaS, Contact Center, CX, SaaS, Customer Service Technology
  • Proven success generating net-new business opportunities and closing complex enterprise deals
  • Demonstrated track record achieving or exceeding sales quotas
  • Experience managing multi-stakeholder sales processes with enterprise organizations
  • Strong understanding of customer experience operations, contact center modernization, cloud migration, AI, automation, or related technologies
  • Ability to engage executive decision-makers and influence business outcomes
  • Experience coordinating cross-functional teams throughout the sales process
  • Strong presentation, negotiation, communication, and relationship-building skills

Preferred Qualifications

  • Experience selling CCaaS, customer experience, AI, workforce optimization, and contact center transformation solutions within one or more leading ecosystems, including NICE CXone, Genesys Cloud, Zoom Contact Center, Five9, Cisco, Microsoft, Google, or Cognigy.
  • Proven success selling complex technology and professional services engagements, including six-figure to multi-million-dollar opportunities.
  • Established relationships with enterprise contact center, customer experience, IT, and operations leaders.

What Makes Someone Successful in This Role

  • Hunter mentality with a passion for creating opportunities
  • Self-starter who operates effectively with minimal direction
  • Strong business acumen and consultative selling skills
  • Highly organized with disciplined pipeline management
  • Comfortable navigating ambiguity and building new markets
  • Team-oriented collaborator who works effectively across sales, consulting, delivery, and partner organizations
$135,000 - $170,000 a year

.

 
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
#LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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