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Employee Assistance Program Manager Jobs in Indiana

State of Indiana

Program Manager

Indianapolis, IN · On-site

$93K/yr

The Program Manager of the State's Payment Processing Portal will be responsible for the ... Employee assistance program that allows for covered behavioral health visits * Qualified employer ...

State of Indiana

Program Manager

Indianapolis, IN · On-site

$93K/yr

The Program Manager of the State's Payment Processing Portal will be responsible for the ... Employee assistance program that allows for covered behavioral health visits * Qualified employer ...

Ametek

Program Manager

Pierceton, IN · On-site

Summary: Responsible for managing all aspects of a new product launch for surgical instruments ... Compensation Employee Type: Salaried Currency: USD Salary Minimum: 80,000 Salary Maximum: 120,000 ...

CDO Technologies Inc

Program Manager 3

Indianapolis, IN · On-site

$161K - $178K/yr

Project Management Professional (PMP) - OR -Program Management Professional (PgMP) - OR - Level III ... employee expect? At CDO Technologies, we believe in taking care of our employees with a ...

Prosync

Program/Project Manager 2

Crane, IN · On-site

ProSync is seeking a passionate Program Manager with extensive experience leading large-scale ... Other health-related benefits include an employee assistance program for those difficult times or ...

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Employee Assistance Program Manager information

What is an Employee Assistance Program (EAP) Manager?

An Employee Assistance Program (EAP) Manager is a professional responsible for overseeing and administering an organization's employee assistance program. They coordinate services such as counseling, mental health support, and resources to help employees manage personal or work-related issues. EAP Managers ensure that staff have access to confidential support, develop wellness initiatives, and often provide training on topics like stress management. Their goal is to promote employee well-being and maintain a healthy, productive work environment.

How does an Employee Assistance Program (EAP) Manager typically collaborate with HR and management to address employee well-being?

An EAP Manager regularly partners with HR and management to identify employee needs, develop supportive programs, and respond to workplace issues that impact well-being. They often participate in meetings to discuss trends, recommend interventions, and provide guidance on sensitive situations such as mental health crises or work-life challenges. This collaboration ensures that EAP services are aligned with organizational goals and are effectively communicated to staff, supporting a healthy and productive work environment.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program Manager, and why are they important?

To thrive as an Employee Assistance Program Manager, you need a background in counseling, mental health services, or human resources, often supported by a relevant degree and professional licensure. Familiarity with case management software, EAP platforms, and compliance regulations such as HIPAA is typically required. Strong interpersonal skills, cultural sensitivity, and the ability to maintain confidentiality are vital soft skills for this role. These skills and qualifications are important to effectively support employee well-being, ensure program compliance, and foster a healthy workplace environment.

What is the difference between Employee Assistance Program Manager vs Employee Wellness Coordinator?

AspectEmployee Assistance Program ManagerEmployee Wellness Coordinator
CredentialsTypically requires a master's degree in psychology, counseling, or social work; certifications like EAP certification are commonOften requires a bachelor's degree in health promotion, wellness, or related field; certifications like wellness coach are beneficial
Work EnvironmentWorks within HR or Employee Assistance Program teams, providing confidential support and counselingFocuses on designing and implementing wellness programs, often in HR or health departments
Employer & Industry UsageCommon in large corporations, healthcare, and employee support servicesUsed across various industries to promote employee health and prevent burnout

The Employee Assistance Program Manager primarily provides confidential counseling and support services to employees, focusing on mental health and personal issues. In contrast, the Employee Wellness Coordinator develops and manages wellness initiatives to improve overall employee health. Both roles aim to enhance employee well-being but differ in scope and daily responsibilities.

What are the most commonly searched types of Employee Assistance Program jobs in Indiana? The most popular types of Employee Assistance Program jobs in Indiana are:
What are popular job titles related to Employee Assistance Program Manager jobs in Indiana? For Employee Assistance Program Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Employee Assistance Program Manager jobs in Indiana look for? The top searched job categories for Employee Assistance Program Manager jobs in Indiana are:
What cities in Indiana are hiring for Employee Assistance Program Manager jobs? Cities in Indiana with the most Employee Assistance Program Manager job openings:
Employee Assistance Program Manager jobs near you

Program Manager

Computer World Services

Indianapolis, IN

Full-time

Posted 4 days ago

Job description

Job Description
The Program Manager (PM) provides full leadership, oversight, and direction for all aspects of contract performance under this GSA program. The PM serves as the Government's primary point of contact, ensuring efficient delivery of services, technical excellence, and customer satisfaction across all task areas. The PM oversees multiple projects, large operational teams, and diverse technical functions-including engineering, operations, cybersecurity, infrastructure, and teleservices.
The PM is responsible for the quality, financial management, staffing, risk management, compliance, and performance of the entire contract. The PM also functions as a senior technical and programmatic advisor and may serve as a Subject Matter Expert (SME) for critical mission areas.
 
Key Tasks & Responsibilities
  • Program Leadership & Contract Management
  • Provide day-to-day management of all program operations, supporting multiple projects, workstreams, and geographically dispersed personnel.
  • Organize, direct, and coordinate planning and production of all contract activities.
  • Ensure adherence to the PWS, SLAs, technical requirements, and quality standards.
  • Serve as the Government's primary point-of-contact for all programmatic, technical, and contract matters.
  • Lead all contractor staff; provide supervision, tasking, mentorship, QA/QC oversight, and performance management.
  • Ensure customer satisfaction, stakeholder alignment, and timely resolution of escalated issues.
  • Provide financial management, cost tracking, resource management, and staffing oversight.
  • Conduct detailed quality reviews for deliverables, documentation, and technical work products.
  •  Primary Project Manager Responsibilities
  • Serve as the named Primary Project Manager for the contract.
  • Provide overall management, direction, financial reporting, QA/QC oversight, and leadership.
  • Ensure both business processes and technical activities meet required standards.
  • Oversee performance across all contractor personnel, subcontractors, and task areas.
  •  Program & Project Management Deliverables
  • Project Management Plan (PMP)
  • Change Management Process and documentation
  • Performance Management and measurement reports
  • In-Process Reviews (IPRs) and Weekly Status Updates
  • Progress Reviews with Government Management
  • Project Management Support documentation and controls
  • Transition Management
  •  Technical Oversight
  • Keep current with emerging technologies and incorporate modernization opportunities into program strategy.
  • Develop and deliver Information Technology Infrastructure Design Documentation.
  • Provide advanced technical documentation and guidance across:
  • Project Management Support documentation and controls
  • Transition Management
  •  Technical Oversight
  • Keep current with emerging technologies and incorporate modernization opportunities into program strategy.
  • Develop and deliver Information Technology Infrastructure Design Documentation.
  • Provide advanced technical documentation and guidance across:
  • Infrastructure troubleshooting methodologies
  • Vulnerability management
  • Network and system optimization
  • Software distribution and enterprise reporting
  • Infrastructure monitoring and performance analysis
  • Deliver senior-level presentations covering engineering, operations, teleservices, and IA/cybersecurity technology domains.
  • Identify technical gaps, evaluate alternatives, and provide recommendations for improvement, modernization, and risk mitigation.
  • Provide technical and management leadership on major tasks or technology assignments.
  • Establish goals, strategies, and plans that support project and program objectives.
  • Provide advanced domain expertise that may have critical impact on project success.
  • Direct and control financial management, staffing, and operational methods to ensure technical requirements are met.
  • Engage directly with clients, including negotiations and executive-level discussions.
  • Initiate, supervise, and develop complex program requirements from inception to conclusion.
  • Lead surveys, studies, and data analysis to provide actionable recommendations and solutions.
  •  Required Skills & Expertise
  • Demonstrated experience managing programs of similar scope and complexity within DoD or other federal agencies.
  • Proven leadership of large-scale IT operations (40+ personnel) across diverse functional areas.
  • Expertise in environments involving user systems, integration, training, and multi-skill teams.
  • Strong background in quality assurance, customer satisfaction, complaint tracking, and QC programs.
  • Exceptional written and verbal communication skills, including briefing senior Government officials.
  • Skills in manpower utilization, subcontractor management, procurement support, training, problem resolution, and employee relations.
  • Progressive experience as a Project Controller, including financial oversight and analysis.
  • Knowledge of project structures, WBS development, planning, and scheduling.
  • Experience evaluating configuration alternatives, including:
  • Cost analysis
  • Risk analysis
  • Performance predictions
  • Experience conducting business decision analyses:
  • Cost-benefit
  • Business case analysis
  • Major IT infrastructure assessments
  • Experience conducting Total Cost of Ownership (TCO) analyses and using TCO tools.
  •  Internal Coordination & Corporate Responsibilities
  • Coordinate with internal corporate teams on staffing, HR actions, budgeting, recruitment, compliance, and reporting.
  • Maintain internal documentation, personnel files, training records, and compliance artifacts.
  • Ensure corporate policies and resources support program success.
  • Promote a culture of operational excellence, continuous improvement, accountability, and high performance.
Education & Experience
  • Minimum Education
  • Bachelor's degree.
  • MA/MS degree preferred
  • Minimum General Experience
  • Ten (10) years of progressive experience in project management, program management, or a closely related IT management discipline involving oversight of large, complex, multi-site programs.
Certifications
  • Project Management Professional (PMP) or equivalent - REQUIRED
  • Relevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) - desired
  • Must maintain all mandatory certifications
Security Clearance
  • Must be a U.S. Citizen.
  • Selective Service registration required (if applicable).
  • Top Secret Security Clearance required
  • Must maintain fitness and eligibility for national security positions
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
  • Onsite at customer location
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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