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Employee Assistance Program Manager Jobs in Indiana

Responsible for all aspects of program management, for specific programs, as outline by the General ... Maintain good employee relations. * Observe all company safety rules, policies and procedures.

... quality employee experience and drive team effectiveness for the first year of an associate ... Lead the program's associate integration strategy, ensuring new associates are successfully ...

... quality employee experience and drive team effectiveness for the first year of an associate ... Lead the program's associate integration strategy, ensuring new associates are successfully ...

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Employee Assistance Program Manager information

What is an Employee Assistance Program (EAP) manager?

An Employee Assistance Program (EAP) Manager is a professional responsible for overseeing and administering an organization's employee assistance program. They coordinate services such as counseling, mental health support, and resources to help employees manage personal or work-related issues. EAP Managers ensure that staff have access to confidential support, develop wellness initiatives, and often provide training on topics like stress management. Their goal is to promote employee well-being and maintain a healthy, productive work environment.

How does an Employee Assistance Program (EAP) manager typically collaborate with HR and management to address employee well-being?

An EAP Manager regularly partners with HR and management to identify employee needs, develop supportive programs, and respond to workplace issues that impact well-being. They often participate in meetings to discuss trends, recommend interventions, and provide guidance on sensitive situations such as mental health crises or work-life challenges. This collaboration ensures that EAP services are aligned with organizational goals and are effectively communicated to staff, supporting a healthy and productive work environment.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program manager, and why are they important?

To thrive as an Employee Assistance Program Manager, you need a background in counseling, mental health services, or human resources, often supported by a relevant degree and professional licensure. Familiarity with case management software, EAP platforms, and compliance regulations such as HIPAA is typically required. Strong interpersonal skills, cultural sensitivity, and the ability to maintain confidentiality are vital soft skills for this role. These skills and qualifications are important to effectively support employee well-being, ensure program compliance, and foster a healthy workplace environment.

What is the difference between Employee Assistance Program Manager vs Employee Wellness Coordinator?

AspectEmployee Assistance Program ManagerEmployee Wellness Coordinator
CredentialsTypically requires a master's degree in psychology, counseling, or social work; certifications like EAP certification are commonOften requires a bachelor's degree in health promotion, wellness, or related field; certifications like wellness coach are beneficial
Work EnvironmentWorks within HR or Employee Assistance Program teams, providing confidential support and counselingFocuses on designing and implementing wellness programs, often in HR or health departments
Employer & Industry UsageCommon in large corporations, healthcare, and employee support servicesUsed across various industries to promote employee health and prevent burnout

The Employee Assistance Program Manager primarily provides confidential counseling and support services to employees, focusing on mental health and personal issues. In contrast, the Employee Wellness Coordinator develops and manages wellness initiatives to improve overall employee health. Both roles aim to enhance employee well-being but differ in scope and daily responsibilities.

What are the most commonly searched types of Employee Assistance Program jobs in Indiana? The most popular types of Employee Assistance Program jobs in Indiana are:
What are popular job titles related to Employee Assistance Program Manager jobs in Indiana? For Employee Assistance Program Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Employee Assistance Program Manager jobs in Indiana look for? The top searched job categories for Employee Assistance Program Manager jobs in Indiana are:
What cities in Indiana are hiring for Employee Assistance Program Manager jobs? Cities in Indiana with the most Employee Assistance Program Manager job openings:
Infographic showing various Employee Assistance Program Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

$21 - $22/hr

Full-time

PTO

Posted 15 days ago


Job description

ABOUT US:

At Pathway Resource Center (Pathway), we have been paving the way for the community for nearly 25 years with a firm belief in the power of empathy and the potential for transformation.  We strive to not only address immediate needs but also to inspire individuals to become agents of change within their own lives. We are committed to fostering, cultivating, and preserving an ethical workplace with a culture of inclusivity. Our commitment includes an emphasis on adaptability, ensuring that our team is attuned to the organization's current culture. We cultivate a positive, respectful and psychologically safe environment. We believe in the power of cross-training, providing opportunities while emphasizing personal responsibility, and the importance of allowing one's work to speak for itself.  Our strong foundation and extensive experience, coupled with our established culture, positions us as a beacon of positive change in the community.

The Pathway Program Manager ensures the effective execution, coordination, and evaluation of programs, services, and community initiatives that advance the organization’s mission. This role is responsible for implementing and tracking program goals, managing logistics, coordinating community resources, and ensuring outcomes are met with excellence. The Program Manager is highly relational and community-minded, with strong knowledge of Indianapolis’ Far Eastside. This position requires a detail-oriented, dependable individual who drives results through execution, reporting, and accountability while fostering positive relationships across staff, partners, and residents.

REPORTS TO: Director of Business Operations

DURATION:  This is a one year assignment to be evaluated at 6 months

DUTIES AND RESPONSIBILITIES

Program & Event Management

  • Execute and oversee all organizational programs, events, workshops, and trainings to ensure smooth delivery and alignment with established goals.
  • Track, analyze, and report program data and outcomes in alignment with leadership priorities and grant requirements.
  • Coordinate volunteer activities and provide operational support to Youth Council, Seniors Coalition, and other committees.
  • Serve as the primary point of contact for program logistics, ensuring deadlines, deliverables, and quality standards are consistently met.

Case Management

  • Build and maintain strong working relationships with residents, community organizations, and local partners, particularly within the Far Eastside area.
  • Pre-screen and coordinate community partnership opportunities while ensuring alignment with organizational priorities.
  • Represent the organization at community events or meetings as needed for role and as assigned.
     

Operations & Administrative Support

  • Collect and report data, assist in creating newsletters, and prepare monthly and quarterly program reports.
  • Serve as backup for key functions including building management, and Microtransit program scheduling.
  • Ensure compliance with internal processes, deadlines, and documentation standards.
     

Team Collaboration & Leadership

  • Work closely with the leadership team to execute strategic priorities.
  • Support coordination across the organization to ensure program effectiveness and consistent communication.
  • Provide guidance and direction to program support staff and volunteers as needed.
  • Uphold organizational values and reinforce a culture of accountability, respect, and service excellence.
     

Performs other duties as required to support the overall mission and operational needs of the organization.

BENEFITS:

  • 4 Wellness Days (2 company inhouse events, 2 employee scheduled days off)
  • Bereavement Pay for immediate family
  • Paid Time Off
  • Holiday Pay
  • One week off in December, Paid (This is the week of Christmas Holiday)
  • Paid Birthday Off
  • Telemedicine and Mental Health Benefit

REQUIREMENTS: 

  • Knowledge of Indianapolis and Far-Eastside area required
  • Minimum of associate’s degree and/or 10 years of work experience in non-profit and programming field
  • Minimum of Three-Five (3-5) Years of Experience in program management, community resource management, and non-profit management. 
  • Case management experience required
  • Must be able to pass a Criminal Background Check and Drug Screen
  • Must have a Reliable Vehicle with Current Vehicle Insurance and Valid Driver’s License
  • Full-Time: Must be able to work 40 Hours per Week
  • Must be available to work Evenings and Weekends, flexing hours as needed to support programming, training, and events
  • Hourly Pay Rate: Negotiable Based on Education & Experience

PHYSICAL REQUIREMENTS:

  • Ability to lift up to 50 lbs and work outdoors during events
  • Comfortable with extended periods of standing, walking, and driving

ESSENTIAL SKILLS & ABILITIES: 

  • Excellent people skills
  • Proven ability to execute, track progress, and report on outcomes.
  • Excellent organizational, communication, and interpersonal skills.
  • Demonstrated ability to manage multiple priorities in a fast-paced environment.
  • Excellent computer skills & thorough knowledge of Microsoft Office Programs, including Word & Excel and Google Drive
  • High degree of organizational skills
  • Strong effective communication skills, including internal and external relations
  • Excellent time management and personal assertiveness
  • Must be able to collect data, create monthly newsletters, and submit reports
  • Must be dependable, confidential, and honest
  • Ability to work positively within a team, following directives without the inclination to control or overhaul interactions
  • Capability to respect others while also maintaining personal boundaries
  • Understand the importance of mutual respect in creating a harmonious work environment
  • Prioritize delivering quality work as proof of job competence along with accountability for decisions and actions
  • Ability to work with a diverse demographic population
  • Ability to multi-task in a fast-paced environment
  • Must display a positive attitude and friendly, service-oriented personality
  • Must be able to handle conflict resolution 
  • Must be a team player