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Employee Assistance Program Manager Jobs in Indiana

The Program Manager plays a vital role in maintaining program integrity, staff performance, and ... Employee Assistance Program (EAP) * Childcare Search Assistance * Employee Discount Program via ...

The Program Manager plays a vital role in maintaining program integrity, staff performance, and ... Employee Assistance Program (EAP) * Childcare Search Assistance * Employee Discount Program via ...

Material Program Manager

Columbia City, IN · On-site

$131K/yr

Position Summary As a Material Program Manager, you will manage all material activities needed to ... Employee Assistance Program (EAP) Voluntary Employee-Paid Benefits: * Medical and Prescription ...

Program Manager About SITE 525 SITE 525 is at the forefront of delivering cutting-edge training ... Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or ...

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Employee Assistance Program Manager information

What is an Employee Assistance Program (EAP) Manager?

An Employee Assistance Program (EAP) Manager is a professional responsible for overseeing and administering an organization's employee assistance program. They coordinate services such as counseling, mental health support, and resources to help employees manage personal or work-related issues. EAP Managers ensure that staff have access to confidential support, develop wellness initiatives, and often provide training on topics like stress management. Their goal is to promote employee well-being and maintain a healthy, productive work environment.

How does an Employee Assistance Program (EAP) Manager typically collaborate with HR and management to address employee well-being?

An EAP Manager regularly partners with HR and management to identify employee needs, develop supportive programs, and respond to workplace issues that impact well-being. They often participate in meetings to discuss trends, recommend interventions, and provide guidance on sensitive situations such as mental health crises or work-life challenges. This collaboration ensures that EAP services are aligned with organizational goals and are effectively communicated to staff, supporting a healthy and productive work environment.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program Manager, and why are they important?

To thrive as an Employee Assistance Program Manager, you need a background in counseling, mental health services, or human resources, often supported by a relevant degree and professional licensure. Familiarity with case management software, EAP platforms, and compliance regulations such as HIPAA is typically required. Strong interpersonal skills, cultural sensitivity, and the ability to maintain confidentiality are vital soft skills for this role. These skills and qualifications are important to effectively support employee well-being, ensure program compliance, and foster a healthy workplace environment.

What is the difference between Employee Assistance Program Manager vs Employee Wellness Coordinator?

AspectEmployee Assistance Program ManagerEmployee Wellness Coordinator
CredentialsTypically requires a master's degree in psychology, counseling, or social work; certifications like EAP certification are commonOften requires a bachelor's degree in health promotion, wellness, or related field; certifications like wellness coach are beneficial
Work EnvironmentWorks within HR or Employee Assistance Program teams, providing confidential support and counselingFocuses on designing and implementing wellness programs, often in HR or health departments
Employer & Industry UsageCommon in large corporations, healthcare, and employee support servicesUsed across various industries to promote employee health and prevent burnout

The Employee Assistance Program Manager primarily provides confidential counseling and support services to employees, focusing on mental health and personal issues. In contrast, the Employee Wellness Coordinator develops and manages wellness initiatives to improve overall employee health. Both roles aim to enhance employee well-being but differ in scope and daily responsibilities.

What are the most commonly searched types of Employee Assistance Program jobs in Indiana? The most popular types of Employee Assistance Program jobs in Indiana are:
What are popular job titles related to Employee Assistance Program Manager jobs in Indiana? For Employee Assistance Program Manager jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Employee Assistance Program Manager jobs? Cities in Indiana with the most Employee Assistance Program Manager job openings:
Social Worker - BSW/LBSW - Employee Assistance Program (EAP)

Social Worker - BSW/LBSW - Employee Assistance Program (EAP)

Indiana University Health

Indianapolis, IN • On-site

Full-time

Posted 5 days ago


Indiana University Health rating

7.2

Company rating: 7.2 out of 10

Based on 457 frontline employees who took The Breakroom Quiz

327th of 875 rated healthcare providers


Job description


Position Title: Social Worker - BSW / LBSW
Location: Address: 950 N. Meridian, Indianapolis, IN 46202
Gateway Plaza, Indianapolis, IN
Shift: Full-Time, Days
Monday-Friday: 8:00 am - 4:30 pm
Position Overview:
The EAP Intake Social Worker is the first point of contact for employees and families seeking support, playing a key role in creating a positive and compassionate first impression of EAP services. This position covers the EAP phone line and intake queue, conducts psychosocial intake assessments, triages concerns, and connects clients to EAP counselors, appropriate community resources, or external providers. The Social Worker collaborates closely with EAP counselors to ensure seamless care, provides brief solution-focused support, and helps reduce barriers to accessing services. This role is ideal for a clinically motivated social worker who values meaningful client interaction, teamwork, and professional growth. Candidates with an MSW/LSW may be eligible for clinical supervision toward licensure.
Key Responsibilities:
Meet with patients and families to assess psychosocial needs and provide appropriate support.
Gather social histories to inform medical treatment and discharge planning.
Assist patients with barriers such as financial, social, or environmental challenges affecting their healthcare.
Serve as a liaison between healthcare teams and external community agencies or support programs.
Provide solution-focused assistance related to medical conditions, hospitalization, and recovery.
Collaborate effectively with multidisciplinary teams to develop comprehensive care plans.
Document assessments, interventions, and resource connections accurately in the electronic medical record.
Qualifications & Requirements:
Bachelor's Degree in Social Work (BSW) required.
3 years of relevant healthcare or social work experience.
As of October 5th, 2025, new hires must obtain permanent LBSW licensure; incumbents prior to this date must obtain LBSW licensure within 6 months.
Incumbents with an active LSW are required to maintain their licensure.
Strong assessment, resource development, and discharge planning skills.
Excellent communication, planning, and collaboration skills within multidisciplinary teams.
Knowledge of state and county adult and child protective legal mandates.
Understanding of growth and development principles across the lifespan.
Experience tailoring services to diverse populations across geographic, cultural, and financial backgrounds.
Computer literacy and proficiency in documenting in electronic medical records.
Join Our Team:
If you are dedicated to supporting patients through their healthcare journey with compassion and expertise, we encourage you to apply. Join us in delivering holistic, patient-centered care and making a positive impact in our community.
About Us
  • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
  • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
  • A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
  • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
  • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.

About the Team
Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

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