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Empathic Listener Jobs (NOW HIRING)

Helen Ross McNabb Center

SOR Pathfinder

Knoxville, TN · On-site

$59K - $73K/yr

Is an empathic listener and demonstrates flexibility in working with diverse populations with a strong interest in working with individuals with substance use and co-occurring issues. * Responds to ...

etrailer

Customer Service- Team Leader

Wentzville, MO · On-site

$23/hr

Qualifications • 2+ years of relevant experience leading, coaching, or owning outcomes in a customer-facing environment • Strong emotional skill: de-escalation, empathic listening, and calm under ...

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Empathic Listener information

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$40.5K

$87.2K

$143K

How much do empathic listener jobs pay per year?

As of Aug 22, 2026, the average yearly pay for empathic listener in the United States is $87,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $102,500.00 per year, depending on experience, location, and employer.

What is an empathic listener?

Empathic listeners are individuals trained to actively listen and provide understanding, support, and non-judgmental responses to others. Their primary goal is to help people feel heard and validated by demonstrating empathy and emotional intelligence. Empathic listeners may work in various settings, such as counseling, mental health support, crisis hotlines, or peer support groups. They do not typically offer direct advice or solutions, but instead focus on creating a safe space for others to express their feelings and experiences. This approach helps build trust, reduce feelings of isolation, and encourage personal insight.

What are the key skills and qualifications needed to thrive as an empathic listener, and why are they important?

To thrive as an Empathic Listener, you need strong active listening skills, emotional intelligence, and a foundational understanding of counseling or support techniques, often supported by relevant training or certifications in mental health or peer support. Familiarity with confidential documentation systems or communication platforms is commonly required, especially in professional settings. Exceptional soft skills like compassion, patience, and nonjudgmental communication help build trust and rapport with those seeking support. These skills are crucial for creating a safe environment where individuals feel heard and understood, enabling effective support and crisis intervention.

What are common challenges faced by empathic listeners, and how can they effectively manage emotional boundaries?

Empathic Listeners often encounter emotionally intense conversations and may find it challenging to avoid absorbing the distress of those they support. Maintaining emotional boundaries is crucial to prevent burnout and compassion fatigue. Effective strategies include practicing active self-care, participating in regular supervision or debriefing sessions, and setting clear limits regarding their role in offering support. By prioritizing their own well-being, Empathic Listeners can sustain their effectiveness and continue providing compassionate care.

What is the difference between Empathic Listener vs Customer Service Representative?

AspectEmpathic ListenerCustomer Service Representative
Required CredentialsNone specific, strong communication skills preferredHigh school diploma or equivalent; sometimes additional training
Work EnvironmentOften in counseling, healthcare, or support settingsCall centers, retail, online support
Industry UsageHealthcare, counseling, social servicesRetail, telecommunications, hospitality
Search & Comparison IntentFocus on listening and emotional support skillsFocus on problem-solving and customer satisfaction

While both roles require strong communication skills, Empathic Listeners primarily focus on understanding and emotionally supporting clients, often in healthcare or counseling settings. Customer Service Representatives handle transactional interactions, resolving issues and ensuring customer satisfaction in various industries. The key difference lies in the emphasis on emotional support versus problem resolution.

Can you really get paid to be an empathic listener?

Empathic listening is a skill used in various professions such as counseling, social work, and customer service, where individuals are compensated for providing emotional support and active listening. Jobs in these fields often require strong communication skills, empathy, and sometimes certification or training, and they typically offer regular pay or salaries. While you can earn income by practicing empathic listening, it is usually part of a broader role rather than a standalone job title.

How do you become an empathic listener?

To become an empathic listener, focus on actively paying attention to the speaker, showing genuine interest, and providing non-judgmental responses. Developing skills such as emotional awareness and practicing patience are essential, often supported by training or coaching in communication. Empathic listening is valuable in roles like counseling, social work, and customer service.
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Empathic Listener jobs near you
Infographic showing various Empathic Listener job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $87,233 per year, or $41.9 per hour.

SAP BTP Staff Software Engineer

Central Business Solutions LLC

Jersey City, NJ • On-site

Full-time

Re-posted 9 days ago

Job description

Responsibilities include, but are not limited to:

  • Be up to date on latest SAP technology stack and act as strategic advisor to product and business teams on how to leverage SAP products and tools
  • Manage Technical architecture analysis, research, design and development of new functionality and integration with key applications and services under SAP ecosystems
  • Guide the engineering team to develop, configure and implement the solution as per the product development standards and best practices.
  • Ensure technical integrity of projects, making sure that common technical elements are leveraged, and that work is not duplicated
  • Participate in product roadmap and product strategy definition.
  • Coordinate with other technical teams to ensure compatibility with their solution components and be in alignment with their roadmap.
  • Hold self and others accountable to the committed deadlines and ensure successful deliverables

Establish a strategy for items such as:

  • SAP BTP Global Account and Subaccount Setup and Administration:
  • Proper configuration and governance of BTP resources.
  • Design integration patterns and strategies to meet business requirements.
  • Integration Suite best practices
  • Integration patterns, templates and prototyping in Integration Suite using various adapters such as SFTP, HTTPS, OData, JMS, AMQP, Mail, etc
  • Integration with SAP SuccessFactors
  • Integration with SAP ERP (ECC and S/4 HANA)
  • SSO/SAML across multiple solutions.
  • Utilize IAS/IPS for identity and access management.
  • SAP API Management for API governance and management.
  • SAP Cloud Connector for on-premise connectivity to the cloud.
  • Migration projects from other platforms such as SAP PO, TIBCO, Informatica to SAP BTP.
  • Participate in S/4 HANA migration/implementation efforts
  • NEO to Cloud Foundry subaccount migration initiatives.
  • Provisioning and configuration of HANA databases as per project requirements.
  • Implement governance policies for HANA DB usage.
  • Implement and manage Advanced Event Mesh for event-driven architectures.
  • Cloud Transport Management for seamless data movement across environments.
  • Establish and maintain CI/CD pipelines for integration and application deployment.
  • Utilizing GIT for version control and collaborative development.
  • Experience with CAP Application development.
  • Familiarity with SAP FieldGlass, SAP Datasphere, SAP Analytics Cloud, ABAP Cloud, and SAP Signavio.

Qualifications
Communication Skills

  • Excellent written and verbal communication skills
  • Confident, articulate, and professional speaking abilities
  • Empathic listener and persuasive speaker
  • Writing creative or factual
  • Speaking in public to different audiences
  • Excellent presentation and negotiation skills

Technical Skills

  • Experience as a consultant. 8+ years SAP hands-on experience. Knowledge in various SAP modules and Integration development working on large-scale SAP S/4 transformations.
  • Education focus degree in Computer Science, Business Administration, Engineering or related discipline with an information technology focus, or an equivalent combination of education and training that provides the required knowledge, skills and abilities to perform the essential functions of the job.
  • Extensive experience in SAP BTP, integration solution architecture, and hands-on integration development.
  • Proficiency in SAP Cloud Platform Integration Suite, SAP Cloud Connector, SAP API Management, and HANA DB administration.
  • Strong understanding of integration migration methodologies and best practices.
  • Expertise in CI/CD pipelines, GIT, and version control.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively across teams.
  • SAP certifications in relevant areas would be a plus.
  • Should have deep technical experience in SAP S/4 HANA Application engineering development using the S/4 HANA Extensibility model in the following areas:
  • In Appextensions using key user and in app frameworks using the RAP (Restful ABAP programming) model
  • Side by side extensions in BTP using the Cloud Application Programming (CAP) Model
  • Using Clean Core principles for developing S/4 HANA
  • Leveraging released API's to develop customizations and creating wrappers for requirements where there is no released API available
  • Knowledge of and/or experience in developing SAP Fiori applications
  • Designing, developing, and deploying cloud-based applications using SAP BTP services for activities like Technical Development using Business Application Studio (Client), SAP Build and Workzone and using the Integration Suite for developing end to end integrations
  • Business Process re-engineering or process improvement experience with broad-based information systems.
  • Strong experience in SAP Technical & functional knowledge of SAP products and various solution offerings
  • Worked in a Global environment at a leadership level and demonstrated growth and achievement.
  • Experience in transformation projects e.g., from SAP ECC to S/4 HANA (S/4 Conversions, green field, brown field, blue field etc.)
  • Experience working with interfaces in addition to Web Services, such as Java connectors and Rest APIs communicating with non-SAP applications.
  • Experience with SAC, Fieldglass, Signavio, Datasphere is a huge plus.

Apply