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Empathic Listener Jobs (NOW HIRING)

etrailer

Customer Service- Team Leader

Wentzville, MO

$23/hr

Qualifications • 2+ years of relevant experience leading, coaching, or owning outcomes in a customer-facing environment • Strong emotional skill: de-escalation, empathic listening, and calm under ...

Services For The Underserved, Inc.

Unit Leader

Brooklyn, NY · On-site +1

$55K - $60K/yr

Exceptional written and oral communication skills including empathic listening, responding preferred * Knowledge of ICCD standards preferred * Bilingual English/Spanish a plus Company Overview S:US ...

Susquehanna University

Unit Leader

Brooklyn, NY · On-site +1

$55K - $60K/yr

Exceptional written and oral communication skills including empathic listening, responding preferred * Knowledge of ICCD standards preferred * Bilingual English/Spanish a plus Company Overview S:US ...

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Empathic Listener information

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$40.5K

$87.2K

$143K

How much do empathic listener jobs pay per year?

As of May 31, 2026, the average yearly pay for empathic listener in the United States is $87,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Empathic Listener, and why are they important?

To thrive as an Empathic Listener, you need strong active listening skills, emotional intelligence, and a foundational understanding of counseling or support techniques, often supported by relevant training or certifications in mental health or peer support. Familiarity with confidential documentation systems or communication platforms is commonly required, especially in professional settings. Exceptional soft skills like compassion, patience, and nonjudgmental communication help build trust and rapport with those seeking support. These skills are crucial for creating a safe environment where individuals feel heard and understood, enabling effective support and crisis intervention.

What are common challenges faced by Empathic Listeners, and how can they effectively manage emotional boundaries?

Empathic Listeners often encounter emotionally intense conversations and may find it challenging to avoid absorbing the distress of those they support. Maintaining emotional boundaries is crucial to prevent burnout and compassion fatigue. Effective strategies include practicing active self-care, participating in regular supervision or debriefing sessions, and setting clear limits regarding their role in offering support. By prioritizing their own well-being, Empathic Listeners can sustain their effectiveness and continue providing compassionate care.

What are empathic listeners?

Empathic listeners are individuals trained to actively listen and provide understanding, support, and non-judgmental responses to others. Their primary goal is to help people feel heard and validated by demonstrating empathy and emotional intelligence. Empathic listeners may work in various settings, such as counseling, mental health support, crisis hotlines, or peer support groups. They do not typically offer direct advice or solutions, but instead focus on creating a safe space for others to express their feelings and experiences. This approach helps build trust, reduce feelings of isolation, and encourage personal insight.

What is the difference between Empathic Listener vs Customer Service Representative?

AspectEmpathic ListenerCustomer Service Representative
Required CredentialsNone specific, strong communication skills preferredHigh school diploma or equivalent; sometimes additional training
Work EnvironmentOften in counseling, healthcare, or support settingsCall centers, retail, online support
Industry UsageHealthcare, counseling, social servicesRetail, telecommunications, hospitality
Search & Comparison IntentFocus on listening and emotional support skillsFocus on problem-solving and customer satisfaction

While both roles require strong communication skills, Empathic Listeners primarily focus on understanding and emotionally supporting clients, often in healthcare or counseling settings. Customer Service Representatives handle transactional interactions, resolving issues and ensuring customer satisfaction in various industries. The key difference lies in the emphasis on emotional support versus problem resolution.

More about Empathic Listener jobs
What cities are hiring for Empathic Listener jobs? Cities with the most Empathic Listener job openings:
What are the most commonly searched types of Empathic Listener jobs? The most popular types of Empathic Listener jobs are:
What states have the most Empathic Listener jobs? States with the most job openings for Empathic Listener jobs include:
What job categories do people searching Empathic Listener jobs look for? The top searched job categories for Empathic Listener jobs are:
Empathic Listener jobs near you
Infographic showing various Empathic Listener job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Temporary. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution, with an average salary of $87,233 per year, or $41.9 per hour.
Unpaid hospice vigil volunteers needed in Medina County!!

Unpaid hospice vigil volunteers needed in Medina County!!

Ocean Healthcare

Wadsworth, OH • On-site

Full-time

Posted 4 days ago

Job description

) Hospice bedside vigil volunteer - Medina county and surrounding areas
Vigil volunteers bring comfort and provide a calm presence while sitting bedside with the dying. They may sit with only the patient so that they do not die alone or sit alongside patient's family to provide support and ensure comfort. Vigil volunteer duties may include:
  • Being a calm presence.
  • Ensuring patient is comfortable (monitoring for signs of pain, ensuring patient is not too hot/cold, holding patient's hand, etc.)
  • Establishing a calm, soothing environment (playing patient's favorite music, aromatherapy, reading inspirational text relevant to patient beliefs, etc.)
  • Being present so patient does not die alone.
  • Providing a supportive presence to patient's family that is sitting bedside. Being open to conversation and sharing of memories/feelings.
  • Empathic, active listening

Qualifications:
  • You don't need to be a skilled professional to help. We need calm, empathic and kind individuals that are willing to assist patients at the very ends of their lives.
  • Maintain confidentiality
  • Ability to work independently and take directions well.
  • Empathetic listening skills
  • Ability to understand and tolerate hardship stories.
  • Training is provided. You can make a difference with just your presence!

Time Commitment:
  • Time commitment is flexible and can work around your schedule and availability.
  • We are looking for people who can serve 2-4 hours at a time. This can be as often or as frequent as you choose.

If you would like to learn more about our volunteer program, please email sgood@harmonyhospiceohio.com or call 216-232-9980.

Apply