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Empathic Listener Jobs (NOW HIRING)

ISG

Call Center / Sales Representative

West Palm Beach, FL · On-site

$44K - $100K/yr

Strong communication skills (empathic listener & persuasive speaker) * Technologically savvy * Able to multi-task in a fast-paced environment * Sales experience preferred Where You'll Work: * 5900 ...

Training provided

ISG

Call Center / Sales Representative

West Palm Beach, FL · On-site

$44K - $100K/yr

Strong communication skills (empathic listener & persuasive speaker) * Technologically savvy * Able to multi-task in a fast-paced environment * Sales experience preferred Where You'll Work: * 5900 ...

Training provided

ISG

Call Center / Sales Representative

Boca Raton, FL · On-site

$44K - $100K/yr

Strong communication skills (empathic listener & persuasive speaker) * Technologically savvy * Able to multi-task in a fast-paced environment * Sales experience preferred Where You'll Work: * 5900 ...

Training provided

ISG

Call Center / Sales Representative

Coral Springs, FL · On-site

$44K - $100K/yr

Strong communication skills (empathic listener & persuasive speaker) * Technologically savvy * Able to multi-task in a fast-paced environment * Sales experience preferred Where You'll Work: * 5900 ...

Training provided

ISG

Call Center / Sales Representative

Coral Springs, FL · On-site

$44K - $100K/yr

Strong communication skills (empathic listener & persuasive speaker) * Technologically savvy * Able to multi-task in a fast-paced environment * Sales experience preferred Where You'll Work: * 5900 ...

Training provided

ISG

Call Center / Sales Representative

Boca Raton, FL · On-site

$44K - $100K/yr

Strong communication skills (empathic listener & persuasive speaker) * Technologically savvy * Able to multi-task in a fast-paced environment * Sales experience preferred Where You'll Work: * 5900 ...

Training provided

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Empathic Listener information

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$40.5K

$87.2K

$143K

How much do empathic listener jobs pay per year?

As of May 31, 2026, the average yearly pay for empathic listener in the United States is $87,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Empathic Listener, and why are they important?

To thrive as an Empathic Listener, you need strong active listening skills, emotional intelligence, and a foundational understanding of counseling or support techniques, often supported by relevant training or certifications in mental health or peer support. Familiarity with confidential documentation systems or communication platforms is commonly required, especially in professional settings. Exceptional soft skills like compassion, patience, and nonjudgmental communication help build trust and rapport with those seeking support. These skills are crucial for creating a safe environment where individuals feel heard and understood, enabling effective support and crisis intervention.

What are common challenges faced by Empathic Listeners, and how can they effectively manage emotional boundaries?

Empathic Listeners often encounter emotionally intense conversations and may find it challenging to avoid absorbing the distress of those they support. Maintaining emotional boundaries is crucial to prevent burnout and compassion fatigue. Effective strategies include practicing active self-care, participating in regular supervision or debriefing sessions, and setting clear limits regarding their role in offering support. By prioritizing their own well-being, Empathic Listeners can sustain their effectiveness and continue providing compassionate care.

What are empathic listeners?

Empathic listeners are individuals trained to actively listen and provide understanding, support, and non-judgmental responses to others. Their primary goal is to help people feel heard and validated by demonstrating empathy and emotional intelligence. Empathic listeners may work in various settings, such as counseling, mental health support, crisis hotlines, or peer support groups. They do not typically offer direct advice or solutions, but instead focus on creating a safe space for others to express their feelings and experiences. This approach helps build trust, reduce feelings of isolation, and encourage personal insight.

What is the difference between Empathic Listener vs Customer Service Representative?

AspectEmpathic ListenerCustomer Service Representative
Required CredentialsNone specific, strong communication skills preferredHigh school diploma or equivalent; sometimes additional training
Work EnvironmentOften in counseling, healthcare, or support settingsCall centers, retail, online support
Industry UsageHealthcare, counseling, social servicesRetail, telecommunications, hospitality
Search & Comparison IntentFocus on listening and emotional support skillsFocus on problem-solving and customer satisfaction

While both roles require strong communication skills, Empathic Listeners primarily focus on understanding and emotionally supporting clients, often in healthcare or counseling settings. Customer Service Representatives handle transactional interactions, resolving issues and ensuring customer satisfaction in various industries. The key difference lies in the emphasis on emotional support versus problem resolution.

More about Empathic Listener jobs
What cities are hiring for Empathic Listener jobs? Cities with the most Empathic Listener job openings:
What are the most commonly searched types of Empathic Listener jobs? The most popular types of Empathic Listener jobs are:
What states have the most Empathic Listener jobs? States with the most job openings for Empathic Listener jobs include:
What job categories do people searching Empathic Listener jobs look for? The top searched job categories for Empathic Listener jobs are:
Empathic Listener jobs near you
Infographic showing various Empathic Listener job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Temporary. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution, with an average salary of $87,233 per year, or $41.9 per hour.
Call Center / Sales Representative

Call Center / Sales Representative

ISG

West Palm Beach, FL • On-site

Training provided

$44K - $100K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 6 days ago

Job description

No Cold Calling! / Paid Training $17.00/hr!

We are seeking Sales Representatives for our Boca Raton call center! In this role, you will turn inbound callers into new customers using our measured and consultative sales approach.

ISG excels at performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.

Responsibilities:

  • Provide customers home services such as internet, wireless services, home security, etc. (i.e, products and services that people need and use every day)
  • Become a subject matter expert on our sales process, product knowledge, and our order entry platform (Paid comprehensive training provided!)
  • As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability
  • Manage numerous inbound and transferred calls promptly from your dual-monitored workstation
  • Assist callers with product availability, pricing, and enrollment
  • Qualify callers on our payment card industries (PCI) compliant production floor

Requirements:

  • Must be at least 18-years
  • High School Diploma or GED equivalent
  • Drug screening & background check
  • Legal right to work in the United States and commute to our onsite location in Boca Raton Florida
  • Strong communication skills (empathic listener & persuasive speaker)
  • Technologically savvy
  • Able to multi-task in a fast-paced environment
  • Sales experience preferred

Where You’ll Work:

  • 5900 Broken Sound Parkway NW in Boca Raton Florida
  • 80,000 sq. ft. modern facility with free parking
  • Engaging break-out rooms
  • Onsite cafeteria with homecooked meals for purchase, open 9am-4:30pm.
  • Shuttle bus from Boca (Yamato Rd.) Tri-Rail

Benefits:

  • Avg agent exceeds $20/hr or $42,000 annually and we have multiple agents earning over $100,000 year over year.
  • $17.00/hr Paid Training!
  • Flexible scheduling - Both Part-time & Full-time shifts available!
  • Health (Medical, Vision, Dental)
  • Employer-Paid Life/AD&D Insurance
  • PTO
  • Employment discounts;
    • Childcare
    • Pet insurance
    • Gym memberships
    • Meal delivery services
    • Travel and more...
  • Unlimited earning potential and growth opportunities through our Emerging Leadership Program
  • Employee Assistance Program

Apply Today!

Company Description

ISG founded in 2008, is a US-based marketing, advertising, customer acquisition, and sales company that operates a call center that implements a highly measured approach to converting call orders and completing the customer acquisition journey.

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