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Empathic Listening Jobs (NOW HIRING)

Anovorx Group LLC

Care Coordinator, LPN

Memphis, TN · On-site

$25 - $30/hr

Empathic listening skills to interact effectively with patients and providers. * Able to effectively communicate orally and in writing. * Willing to work in fast paced environment and able to multi ...

Children's Healthcare of Atlanta

Security Officer

Bowie, MD · On-site

$15.50 - $18.25/hr

Empathic listening * High alertness and keen observation skills * Knowledge of Microsoft Word and use of computer systems * Ability to drive and operate Children's vehicles Job Responsibilities

Metro Water Recovery

$25 - $34/hr

Active and empathic listening skills * Managing disagreements, de-escalating conflict and negotiating win-win solutions Ability to: * Monitor technical systems/equipment * Interpret data trends

Services For The Underserved, Inc.

Generalist

Brooklyn, NY · On-site

$45K - $50K/yr

Exceptional written and oral communication skills including empathic listening, responding preferred * Experience co-facilitating groups * Knowledge of ICCD standards, motivational interviewing and ...

Susquehanna University

Generalist

Brooklyn, NY · On-site +1

$45K - $50K/yr

Exceptional written and oral communication skills including empathic listening, responding preferred * Experience co-facilitating groups * Knowledge of ICCD standards, motivational interviewing and ...

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Empathic Listening information

See salary details

$20.5K

$44.2K

$72.5K

How much do empathic listening jobs pay per year?

As of Aug 20, 2026, the average yearly pay for empathic listening in the United States is $44,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,500.00 and $56,500.00 per year, depending on experience, location, and employer.

What is empathic listening?

Empathic listening is a communication skill where the listener fully focuses, understands, and responds to the speaker with genuine care and empathy. It involves not just hearing the words, but also paying attention to the speaker's emotions and nonverbal cues. The goal is to make the speaker feel truly heard and understood, which helps build trust and improve relationships. Empathic listening is widely used in counseling, conflict resolution, customer service, and any situation where understanding others is important.

What are the key skills and qualifications needed to thrive as an empathic listener, and why are they important?

To thrive as an empathic listener, you need strong active listening skills, emotional intelligence, and the ability to accurately interpret verbal and nonverbal cues, often supported by training in counseling or communication. Familiarity with reflective listening techniques and, in some settings, certification in counseling or mental health support tools can be beneficial. Patience, open-mindedness, and genuine compassion are crucial soft skills that set exceptional empathic listeners apart. These abilities foster trust, improve relationships, and ensure individuals feel truly heard and understood, which is vital in counseling, healthcare, and customer service roles.

How does an empathic listener typically collaborate with other team members in a professional setting?

Empathic listeners often serve as important connectors within teams by fostering open communication and understanding among colleagues. They work closely with team members to resolve conflicts, facilitate discussions, and ensure that everyone feels heard and valued. This collaborative approach helps build trust, encourages the sharing of ideas, and can lead to more effective problem-solving. Empathic listeners may also provide feedback or coaching to help others improve their communication skills, strengthening the overall team dynamic.

What is the difference between Empathic Listening vs Customer Service Representative?

AspectEmpathic ListeningCustomer Service Representative
Primary FocusUnderstanding and sharing feelings of othersResolving customer issues and providing information
Required SkillsActive listening, empathy, emotional intelligenceCommunication, problem-solving, product knowledge
Work EnvironmentTherapeutic, counseling, support settingsCall centers, retail, online support
Common CertificationsNone typically requiredCustomer service training, certifications optional

While Empathic Listening emphasizes understanding others' feelings and building emotional connections, Customer Service Representatives focus on resolving customer issues efficiently. Both roles require strong communication skills, but their primary goals and work environments differ significantly.

How to work as an empathic listener?

Working as an empathic listener involves actively paying attention to the speaker, demonstrating understanding through verbal and non-verbal cues, and withholding judgment. Developing strong communication skills and emotional intelligence is essential, often supported by training or certifications in counseling or active listening techniques.
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Empathic Listening jobs near you
Infographic showing various Empathic Listening job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Care Coordinator, LPN

Anovorx Group LLC

Memphis, TN • On-site

$25 - $30/hr

Full-time

Re-posted 5 days ago

Job description

*This evergreen job posting is intended to build a pipeline of candidates for future openings and is not tied to an immediate vacancy.*

Job Summary:

The HUB Services Care Coordinator, LPN serves as the single point of contact for patients, caregivers, and/or physicians. The Care Coordinator, LPN receives inbound calls and provides education and support to individuals regarding assigned therapeutic areas, make outbound calls to enrolled patients to explain program services available to patients who opt into the services, and to record data necessary to patient support. The primary measures of the Care Coordinator, LPN performance are the delivery of results versus key operational metrics and client satisfaction. The below is intended to describe the general content of and requirements for the performance of this job and is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

Primary Duties and Responsibilities

  1. Receive and make calls to patients and/or caregivers and physicians regarding assigned disease states.
  2. Counsel and educate new/existing patients on the use of products, and therapy.
  3. Follow approved FAQs provided by the client.
  4. Support patients through education and setting of proper expectations of treatment and potential side effects.
  5. Contact the Physician’s office regarding questions, concerns, or problems with referrals, if applicable.
  6. Document all calls to meet requirements of management, regulatory compliance, and program specific procedures.
  7. Refer all reported adverse effects to the program RN for review and reporting following approved Standard Operating Procedures. In some cases, may be responsible for reporting AE’s directly to the entity used by the manufacturer.
  8. Participate in program specific customer meetings and training sessions.
  9. Participate in program specific orientation meetings and can demonstrate clinical competency on written tests.
  10. Work on special projects as required.
  11. Regular and reliable attendance expected.
  12. Other work-related duties as assigned by supervisor/manager.

Minimum Knowledge, Abilities, and Skills Required

  1. Minimum High School Diploma or equivalent.
  2. Must have a minimum of 2 years of nursing experience with at least 2 years of other clinical experience for a total of 4 years of nursing experience desired.
  3. Maintain current licensure as Licensed Practical Nurse in the state of Tennessee.
  4. Must be willing and able to work any Anovo-operating shift between the hours of 7am-7pm Monday-Friday.
  5. Willing to obtain additional licenses in states required for Call Center Nurses.
  6. Must have good computer and typing skills, proficient at Microsoft Office Suite, primarily Word, PowerPoint and Excel.
  7. Able to learn and effectively utilize HUB Software.
  8. Must not have history evidencing any dishonesty, lack of trustworthiness, or workplace violence.
  9. Willing to work the assigned shift to cover the hours of operation of the HUB Program.
  10. Attention to detail and committed follow through in communication with patients and providers.
  11. Empathic listening skills to interact effectively with patients and providers.
  12. Able to effectively communicate orally and in writing.
  13. Willing to work in fast paced environment and able to multi-task.
  14. Strong customer service experience and skills.



This description is intended to be only a general outline of major activities. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment. AnovoRx is an Equal Opportunity Employer.


*This evergreen job posting is intended to build a pipeline of candidates for future openings and is not tied to an immediate vacancy.*