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Assistant Empathic Listening Jobs (NOW HIRING)

Resident Assistant

Flint, MI ยท On-site

$15/hr

Resident Assistant Location: Flint, MI 48503 Position Type: contract/temporary, Hours: options for ... Empathic listening skills. * Accuracy in reporting and statistical tabulation. * Work well both ...

Concrete Coordinator

Fort Worth, TX ยท On-site

$70K - $100K/yr

... start to finish * Assist in upholding standards of quality, productivity, and execution that ... Detail orientated * Empathic listening skills Salary: $70k-$100k+ USD (negotiable based on ...

... start to finish * Assist in upholding standards of quality, productivity, and execution that ... Detail orientated * Empathic listening skills Salary: $70k-$100k+ USD (negotiable based on ...

Unit Leader

Brooklyn, NY ยท On-site +1

$55K - $60K/yr

... * Assist in facilitating groups as needed in the program on a day-to-day basis. * Supports ... Exceptional written and oral communication skills including empathic listening, responding ...

Mental Health Professional

Morris, IL ยท On-site

$44K - $51K/yr

Participates in daily upkeep of the Living Room (assist with cleaning, cooking, and laundry upkeep ... Teaching skills, non-judgmental personality, and empathic listening skills PHYSICAL DEMANDS: * Sit ...

Reimbursement Specialist

Memphis, TN ยท On-site

$22 - $25/hr

Follow program guidelines and assist management. 8.Ensure confidentiality of all patient accounts ... Empathic listening skills to interact effectively with patients and providers. 8.Ability to ...

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Senior Claim Representative, Workers' Compensation

Mount Carmel, KY โ€ข On-site

$19.75 - $27.25/hr

Other

Posted 5 days ago


Job description

Responsibilities
  • Execute the Companyโ€™s ecoveryยฎ Return to Wellness philosophy and business model
  • Manage all aspects of assigned complex workersโ€™ compensation claims, including verifying coverage, investigating, managing, and resolving claims
  • Establish and maintain accurate case reserves with authority up to $75,000
  • Complete proactive ongoing claim management activities and maintain regular contact with injured workers, agents, customers, and co-workers
  • Investigate claims, assess coverage, determine injury nature and extent, make compensability determinations, and identify subrogation potential
  • Prepare reports and forms required by jurisdictional regulations and Company procedures
  • Prepare claim status reports for customers, agents, underwriters, reinsurers, and others
  • Attend point-of-sale presentations and claim review meetings
  • Manage Return to Wellness initiatives and establish, follow, and achieve return-to-work guidelines
  • Attend monthly large account team meetings and discuss results, profitability, and renewal strategy
  • Assist with company projects and participate in insurance-related professional development events
Requirements
  • Bachelorโ€™s degree and a minimum of five yearsโ€™ experience in workersโ€™ compensation claims management, or a minimum of ten years working in a professional claims capacity in workersโ€™ compensation without a degree
  • Advanced certification or training preferred
  • Comprehensive knowledge of applicable state laws and industry standards
  • Ability to independently attend insurance and industry/business functions
  • Proficiency in Microsoft Office computer applications
  • Ability to learn new computer software applications
  • Advanced analytical ability to analyze and interpret information and make appropriate decisions regarding claims payments
  • Excellent organization and time management skills
  • Excellent negotiation skills
  • Attention to detail in processing information, establishing priorities, and meeting deadlines
  • Excellent analytical and problem-solving skills
  • Ability to assess urgency and importance and take appropriate action
  • Empathic listening and ability to build mutual understanding and trust
  • Effective and professional verbal and written communication with various constituencies and organizational levels
Core Competencies

Demonstrates expertise in managing complex workers' compensation claims, including coverage verification, claims investigation, and resolution. Proficient in maintaining case reserves, preparing regulatory reports, and executing return-to-work initiatives while ensuring compliance with state laws and industry standards.

Highest-signal resume keywords
  • Workers' Compensation Claims Management
  • Case Reserve Management
  • Regulatory Reporting
  • Advanced Analytical Skills
  • Negotiation Skills
Hard Skills
  • Claims Investigation
  • Coverage Assessment
  • Compensability Determination
  • Subrogation Identification
  • Report Preparation
  • Return-to-Work Guidelines
  • Microsoft Office Proficiency
  • Analytical Problem-Solving
Soft Skills
  • Excellent Organization
  • Time Management
  • Empathic Listening
  • Effective Communication
Certifications & Qualifications
  • Advanced Certification or Training
Industry Keywords
  • Workers' Compensation
  • State Laws
  • Industry Standards
  • Claims Management
  • Insurance Functions
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