Assistant Empathic Listening Jobs (NOW HIRING)

MinUSD $45,000.00/Yr.MaxUSD $50,000.00/Yr.Position Overview

SCOPE OF ROLE:The Respite Specialist will work in the provision of hospital diversion model providing temporaryservices including residential/respite care so clients can stay in a warm, friendly, safe, and supportive home-like environment where they are taught to use new recovery and relapse preventions kills. This is achieved through 24-hour peer support, self-advocacy education, self-help training, and mutual understanding.

II. ESSENTIAL DUTIES & RESPONSIBILITIES: Develop a partnership with guests experiencing crisis utilizing trauma-informed, recovery oriented, intentional peer support, Promote the provision of a safe, comfortable, secure and trusting environment where guests are listened to and respected by staff Practice the Need Adapted Treatment Model (NATM) and Intentional Peer Support (IPS) after completing training provided as part of the Parachute NYC grant Draw on knowledge and skills acquired from personal experience with the mental health system with a focus on guest's personal recovery process Create a sense of community through the mutual sharing of lived experiences and offers encouragement and support to participate in daily activities within the CRC and community Assist with pre-registration process for both individuals referred from NA-MCT (Need Adapted Mobile Crisis Team) and those who self-refer (respite-only guests) Assist with intake and registration of new guests, including an explanation of services and expectations, a tour of the premises, introduction to other staff and guests Assist and collaborate with other Parachute NYC staff when appropriate to help guests identify, plan for and realize short-term personal goals and priorities while in the CRC Facilitate individual and group-based educational, recovery, wellness and skill building opportunities including: wellness self-management; WRAP; peer support; harm reduction; and other social or leisure activities Follow-up with guests to monitor and support progress toward goal-achievement Advocates for and facilitate access to needed health care services, proactively addressing potential barriers such as missed appointments, transportation, fear and stigma, and communication with professional staff Assist guests with steps required to prepare their own meals, manage their own medication, take care of their physical needs and participate in the maintenance of a clean-living environment Responsible for timely and accurate documentation including documentation of interactions with guests, services provided, critical information and events, contacts with collaterals and referrals, as required by SUS policies and Parachute NYC Provide household upkeep duties as needed Serve daily cold breakfast for guests and assist guests with accessing snacks, when needed Encourage guest participation in relevant aspects of documentation process Participates in data collection and recording related to outcomes, research and other agency and grant-based priorities Participate in supervision, team meetings, interagency meetings, case conferences, NA-MCT meetings, and other relevant meetings as required by SUS and Parachute NYC Provides flexible evening, night, weekend and holiday coverage

Qualifications

REQUIRED EDUCATION AND EXPERIENCE 1 year work experience in a behavioral health or related setting, preferably using the recovery model Must have lived experience with the mental health system and willingness to share personal experience appropriately and respectfully Minimum of high school diploma or equivalent (GED) Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recoveryPREFERRED QUALIFICATIONS & SKILLS Ability to utilize various computer programs, specifically Microsoft Word and Excel preferred Graduate of core peer specialist training program preferred A respect for, and high level of comfort around people experiencing psychiatric crisis preferred Exceptional written and oral communication skills including empathic listening, respondingpreferred Bilingual English/Spanish a plus

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER 

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. 

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org. 

ID2026-18728Employment Type: FULL_TIME