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Manager Empathic Listening Jobs (NOW HIRING)

Emigrant Bank

Mortgage Loan Collector

Manhattan, NY · On-site

$60K - $75K/yr

Manager, Collections Employment Status: Full Time, Nonexempt Job Summary: The Mortgage Loan ... Make daily calls to borrowers/mortgagors, using empathic listening skills to build mutual ...

Emigrant Bank

Mortgage Loan Collector

Elmsford, NY · On-site

$60K - $75K/yr

Manager, Collections Employment Status: Full Time, Nonexempt Job Summary: The Mortgage Loan ... Make daily calls to borrowers/mortgagors, using empathic listening skills to build mutual ...

Emigrant Bank

Mortgage Loan Collector

Elmsford, NY · On-site

$60K - $75K/yr

Manager, Collections Employment Status: Full Time, Nonexempt Job Summary: The Mortgage Loan ... Make daily calls to borrowers/mortgagors, using empathic listening skills to build mutual ...

Uccellos

WI · On-site

Job 177749 - Hospitality Manager Caledonia, MI Our Core Values: * Resilient: Adaptable and flexible ... Always Seek First to Understand: empathic listening, think Win/Win * Do the Right Thing: Trust ...

Wolfsteel Buildings

Concrete Coordinator

Fort Worth, TX · On-site

$70K - $100K/yr

... Manager & Coordination Teams, along with our concrete contractors to ensure the successful ... Detail orientated * Empathic listening skills Salary: $70k-$100k+ USD (negotiable based on ...

Goodwill Northern Michigan

Case Manager

Traverse City, MI · On-site

$19.75 - $25.50/hr

The HSS Case Manager will provide home-based, individualized supports to help clients overcome ... empathic listening skills. 6. Ability to establish a trusting relationship with clients/guests of ...

Goodwill Northern Michigan

Case Manager

Traverse City, MI · On-site

$19.75 - $25.50/hr

The HSS Case Manager will provide home-based, individualized supports to help clients overcome ... empathic listening skills. 6. Ability to establish a trusting relationship with clients/guests of ...

Goodwill Northern Michigan

Case Manager

Traverse City, MI · On-site

$19.75 - $25.50/hr

The HSS Case Manager will provide home-based, individualized supports to help clients overcome ... empathic listening skills. 6. Ability to establish a trusting relationship with clients/guests of ...

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Manager Empathic Listening information

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$28.5K

$62.7K

$113.5K

How much do manager empathic listening jobs pay per year?

As of Sep 10, 2026, the average yearly pay for manager empathic listening in the United States is $62,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Manager Empathic Listening jobs?

Cities with the most Manager Empathic Listening job openings:

What are the most commonly searched types of Empathic Listening jobs?

The most popular types of Empathic Listening jobs are:

What states have the most Manager Empathic Listening jobs?

States with the most job openings for Manager Empathic Listening jobs include:

Manager Empathic Listening jobs near you
Infographic showing various Manager Empathic Listening job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $62,661 per year, or $30.1 per hour.

Senior Claim Representative, Workers' Compensation

Mount Carmel, KY • On-site

Jobtailor
See more jobs at Jobtailorexternal

$19.75 - $27.25/hr

Other

Posted 3 days ago

New

Job description

Responsibilities
  • Execute the Company’s ecovery® Return to Wellness philosophy and business model
  • Manage all aspects of assigned complex workers’ compensation claims, including verifying coverage, investigating, managing, and resolving claims
  • Establish and maintain accurate case reserves with authority up to $75,000
  • Complete proactive ongoing claim management activities and maintain regular contact with injured workers, agents, customers, and co-workers
  • Investigate claims, assess coverage, determine injury nature and extent, make compensability determinations, and identify subrogation potential
  • Prepare reports and forms required by jurisdictional regulations and Company procedures
  • Prepare claim status reports for customers, agents, underwriters, reinsurers, and others
  • Attend point-of-sale presentations and claim review meetings
  • Manage Return to Wellness initiatives and establish, follow, and achieve return-to-work guidelines
  • Attend monthly large account team meetings and discuss results, profitability, and renewal strategy
  • Assist with company projects and participate in insurance-related professional development events
Requirements
  • Bachelor’s degree and a minimum of five years’ experience in workers’ compensation claims management, or a minimum of ten years working in a professional claims capacity in workers’ compensation without a degree
  • Advanced certification or training preferred
  • Comprehensive knowledge of applicable state laws and industry standards
  • Ability to independently attend insurance and industry/business functions
  • Proficiency in Microsoft Office computer applications
  • Ability to learn new computer software applications
  • Advanced analytical ability to analyze and interpret information and make appropriate decisions regarding claims payments
  • Excellent organization and time management skills
  • Excellent negotiation skills
  • Attention to detail in processing information, establishing priorities, and meeting deadlines
  • Excellent analytical and problem-solving skills
  • Ability to assess urgency and importance and take appropriate action
  • Empathic listening and ability to build mutual understanding and trust
  • Effective and professional verbal and written communication with various constituencies and organizational levels
Core Competencies

Demonstrates expertise in managing complex workers' compensation claims, including coverage verification, claims investigation, and resolution. Proficient in maintaining case reserves, preparing regulatory reports, and executing return-to-work initiatives while ensuring compliance with state laws and industry standards.

Highest-signal resume keywords
  • Workers' Compensation Claims Management
  • Case Reserve Management
  • Regulatory Reporting
  • Advanced Analytical Skills
  • Negotiation Skills
Hard Skills
  • Claims Investigation
  • Coverage Assessment
  • Compensability Determination
  • Subrogation Identification
  • Report Preparation
  • Return-to-Work Guidelines
  • Microsoft Office Proficiency
  • Analytical Problem-Solving
Soft Skills
  • Excellent Organization
  • Time Management
  • Empathic Listening
  • Effective Communication
Certifications & Qualifications
  • Advanced Certification or Training
Industry Keywords
  • Workers' Compensation
  • State Laws
  • Industry Standards
  • Claims Management
  • Insurance Functions
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