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Empathic Listening Jobs (NOW HIRING)

Church at the Park

Chaplain - YAS

Salem, OR · On-site

$65K - $68K/yr

The Chaplain models C@P's mission, vision, and values through relational presence, empathic listening, emotional regulation, and thoughtful collaboration with site teams, leadership, churches ...

Church at the Park

Chaplain - YAS

Salem, OR · On-site

$65K - $68K/yr

The Chaplain models C@P's mission, vision, and values through relational presence, empathic listening, emotional regulation, and thoughtful collaboration with site teams, leadership, churches ...

etrailer

Customer Service- Team Leader

Wentzville, MO · On-site

$23/hr

Qualifications • 2+ years of relevant experience leading, coaching, or owning outcomes in a customer-facing environment • Strong emotional skill: de-escalation, empathic listening, and calm under ...

Services For The Underserved, Inc.

Unit Leader

Brooklyn, NY · On-site +1

$55K - $60K/yr

Exceptional written and oral communication skills including empathic listening, responding preferred * Knowledge of ICCD standards preferred * Bilingual English/Spanish a plus Company Overview S:US ...

Services For The Underserved, Inc.

Unit Leader

Brooklyn, NY · On-site +1

$55K - $60K/yr

Exceptional written and oral communication skills including empathic listening, responding preferred * Knowledge of ICCD standards preferred * Bilingual English/Spanish a plus Company Overview S:US ...

Susquehanna University

Unit Leader

Brooklyn, NY · On-site +1

$55K - $60K/yr

Exceptional written and oral communication skills including empathic listening, responding preferred * Knowledge of ICCD standards preferred * Bilingual English/Spanish a plus Company Overview S:US ...

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All JobsEmpathic Listening Jobs

Empathic Listening information

See salary details

$20.5K

$44.2K

$72.5K

How much do empathic listening jobs pay per year?

As of Aug 20, 2026, the average yearly pay for empathic listening in the United States is $44,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,500.00 and $56,500.00 per year, depending on experience, location, and employer.

What is empathic listening?

Empathic listening is a communication skill where the listener fully focuses, understands, and responds to the speaker with genuine care and empathy. It involves not just hearing the words, but also paying attention to the speaker's emotions and nonverbal cues. The goal is to make the speaker feel truly heard and understood, which helps build trust and improve relationships. Empathic listening is widely used in counseling, conflict resolution, customer service, and any situation where understanding others is important.

What are the key skills and qualifications needed to thrive as an empathic listener, and why are they important?

To thrive as an empathic listener, you need strong active listening skills, emotional intelligence, and the ability to accurately interpret verbal and nonverbal cues, often supported by training in counseling or communication. Familiarity with reflective listening techniques and, in some settings, certification in counseling or mental health support tools can be beneficial. Patience, open-mindedness, and genuine compassion are crucial soft skills that set exceptional empathic listeners apart. These abilities foster trust, improve relationships, and ensure individuals feel truly heard and understood, which is vital in counseling, healthcare, and customer service roles.

How does an empathic listener typically collaborate with other team members in a professional setting?

Empathic listeners often serve as important connectors within teams by fostering open communication and understanding among colleagues. They work closely with team members to resolve conflicts, facilitate discussions, and ensure that everyone feels heard and valued. This collaborative approach helps build trust, encourages the sharing of ideas, and can lead to more effective problem-solving. Empathic listeners may also provide feedback or coaching to help others improve their communication skills, strengthening the overall team dynamic.

What is the difference between Empathic Listening vs Customer Service Representative?

AspectEmpathic ListeningCustomer Service Representative
Primary FocusUnderstanding and sharing feelings of othersResolving customer issues and providing information
Required SkillsActive listening, empathy, emotional intelligenceCommunication, problem-solving, product knowledge
Work EnvironmentTherapeutic, counseling, support settingsCall centers, retail, online support
Common CertificationsNone typically requiredCustomer service training, certifications optional

While Empathic Listening emphasizes understanding others' feelings and building emotional connections, Customer Service Representatives focus on resolving customer issues efficiently. Both roles require strong communication skills, but their primary goals and work environments differ significantly.

How to work as an empathic listener?

Working as an empathic listener involves actively paying attention to the speaker, demonstrating understanding through verbal and non-verbal cues, and withholding judgment. Developing strong communication skills and emotional intelligence is essential, often supported by training or certifications in counseling or active listening techniques.
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What are the most commonly searched types of Empathic Listening jobs?

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Empathic Listening jobs near you
Infographic showing various Empathic Listening job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Make a meaningful connection where you live-Everett

Providence at Home with Compassus - Snohomish

Everett, WA • On-site

Other

Posted 8 days ago

Job description

​Be compassionate. Be present. Be a part of the Providence Hospice volunteer community.

​

​Providence Hospice volunteers are valued members of our care teams. The biggest gift one can give is often time and an open heart. You do not need any special skills- only a willingness to bring compassion and comfort to our patients and families. Volunteers work in a nonclinical capacity wherever the patient resides, in their home or facility.

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​Patient and Family Support volunteering might include activities such as:

  • ​Be a friendly visitor - Reading, listening to music, sharing stories
  • ​Meet practical needs - Pickup groceries, light housework or yardwork
  • ​Provide emotional support - Empathic listening, phone calls, letter writing
  • ​Give caregiver support - Sitting with patient so caregiver can leave the home for a short break
  • ​And many more!

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​Our team will help you discover your strengths and guide you toward your best role. Comprehensive trainings are tailored to each position to ensure volunteers are confident and comfortable in their responsibilities. All volunteer roles support our core values of compassion, justice, dignity, integrity, and excellence.

You can be a peaceful presence in someone's life!

Watch our video to learn more: Grief Support Services

Apply