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Emergency Services Dispatcher Jobs (NOW HIRING)

County of Ford

Dispatcher - Emergency Services

Dodge City, KS · On-site

$36K - $46K/yr

Ford County Dispatcher-Emergency Communications Fund General Department: Emergency Communications ... Monitor alarm and warning systems such as the National Weather Service, teletypes and security ...

County of Newaygo

Dispatcher

White Cloud, MI

$19.58 - $23.03/hr

Description Newaygo County Dispatchers serve as the first point of contact for community members seeking assistance for emergency and service request calls. While the ideal candidate will have some ...

University of Alaska

Emergency Dispatcher 1

Anchorage, AK · On-site

$42K - $55K/yr

The University Police Department provides safety services for the Anchorage campus and residential ... Emergency dispatchers gather, correlate, prioritize and analyze all pertinent information regarding ...

CNIC Careers

$45K/yr

... the Federal service or equivalent experience in the private or public sector performing the ... emergency (Police, Fire, and/or EMS) dispatching management; 2) Operating multiple equipment ...

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Emergency Services Dispatcher information

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$26.5K

$48.1K

$67.5K

How much do emergency services dispatcher jobs pay per year?

As of Sep 2, 2026, the average yearly pay for emergency services dispatcher in the United States is $48,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is an emergency services dispatcher?

Emergency Services Dispatchers are professionals responsible for receiving emergency calls and dispatching the appropriate emergency response teams, such as police, fire, or medical personnel. They gather essential information from callers, assess the situation, and coordinate the rapid response of emergency services. Dispatchers play a critical role in ensuring public safety by remaining calm under pressure, communicating clearly, and making quick decisions during emergencies.

What skills and qualifications are needed to be an emergency services dispatcher?

To thrive as an Emergency Services Dispatcher, you need quick decision-making abilities, strong multitasking skills, and typically a high school diploma or equivalent with specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency call protocols is essential. Excellent communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are vital to ensure accurate, timely emergency response and effective coordination between callers and first responders.

What challenges do emergency services dispatchers face during high-pressure incidents, and how are they supported?

Emergency Services Dispatchers frequently encounter high-stress situations, such as coordinating responses to multiple emergencies at once or managing calls involving distressed individuals. These challenges require the ability to remain calm, make quick decisions, and communicate clearly with both callers and first responders. Agencies often provide ongoing training, access to mental health resources, and team debriefings to ensure dispatchers are well-prepared and supported in handling the emotional and operational demands of the role.

What is the difference between Emergency Services Dispatcher vs Emergency Medical Dispatcher?

AspectEmergency Services DispatcherEmergency Medical Dispatcher
CertificationsCPR, EMD certification often preferredEMD certification required, CPR often included
Work EnvironmentPublic safety agencies, police, fire, EMSEmergency call centers, EMS agencies
Employer & IndustryPublic safety, government agenciesHealthcare, EMS services
Search & Comparison IntentUnderstanding dispatcher roles in emergency responseFocus on medical emergency dispatching procedures

Emergency Services Dispatchers handle a broad range of emergency calls, coordinating police, fire, and EMS responses. Emergency Medical Dispatchers specialize in medical emergencies, providing pre-arrival instructions and medical guidance. While both roles require similar certifications and work in emergency call centers, their focus areas differ, with Emergency Medical Dispatchers concentrating on medical emergencies specifically.

How much do emergency services dispatchers earn?

Emergency services dispatchers typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and employer. They often work in high-pressure environments and may require certifications such as Emergency Medical Dispatcher (EMD) or Public Safety Telecommunicator (PST).

Is it hard to be hired as an emergency services dispatcher?

Becoming an emergency services dispatcher typically requires completing a training program, passing a background check, and demonstrating strong communication and multitasking skills. Competition can vary depending on location and agency, but many employers seek candidates with relevant certifications and experience in emergency response or customer service.
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What states have the most Emergency Services Dispatcher jobs?

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What are popular job titles related to Emergency Services Dispatcher jobs?

For Emergency Services Dispatcher jobs, the most frequently searched job titles are:

Emergency Services Dispatcher jobs near you
Infographic showing various Emergency Services Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $48,097 per year, or $23.1 per hour.

Dispatcher - Emergency Services

County of Ford

Dodge City, KS • On-site

$36K - $46K/yr

Full-time

Posted 22 days ago

Job description

Ford County

Dispatcher-Emergency CommunicationsFund GeneralDepartment: Emergency CommunicationsFLSA Status Non-exemptReports To: Supervisor-Emergency CommunicationsJob Status: Full Time/ hourlyTravel Required: some travel required Work Schedule: 12-hour shiftsPublic Safety-includes nights, weekends and holidays

Position Summary: Under the supervision of the Emergency Communications Assistant Director or Emergency Communications Director, this position accurately, quickly and courteously receives emergency and non-emergency telephone calls for police, fire, emergency medical or other public safety services. Essential information is obtained from the caller to quickly and accurately assign the appropriate units and resources to render aid for each public safety incident. Provide communications coordination between agencies and resources and otherwise provide support for all public safety response services following established policy and procedures.

Essential Functions:

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Function Statement(s)

  • Operate an emergency communications system, data terminal and base station or mobile unit two-way radio to maintain continuous contact between officers and public safety agencies in conformity with all Federal, State and Local law;
  • Know and use appropriate radio codes and phraseology;
  • Make rapid independent decisions and coordinate communications under life-threatening situations and emergency conditions;
  • Send out emergency notifications on the current alert system;
  • Set off warning sirens when necessary;
  • Update data to ensure computer system information is accurate;
  • Assist the public when non-emergency questions are posed when possible;
  • Maintain positive rapport and form professional relationships with coworkers and local officials;
  • Monitor alarm and warning systems such as the National Weather Service, teletypes and security alarms;

MARGINAL FUNCTIONS

  • Public Relation/Education program presentations as assigned
  • Troubleshoot equipment
  • Respond to disaster or extreme exigent circumstances as assigned

Position qualifications

  • Must be a United States Citizen
  • Possess a valid Kansas Driver's License or obtain one within 30 days of employment
  • Pass a criminal background check.
  • Pass a post-offer drug screen.
  • Meet all required education and certification within 12 months of accepting this position.

SKILLS & ABILITIES

Experience: This is an entry-level position. Experience in customer service, data entry, public safety is helpful.

Education: High School diploma or equivalent is required. On the job training is mandatory and may include: Certification through National Crime Information Center (NCIC) and /or Kansas Criminal Justice Information System (KCJIS); Emergency Medical Dispatch (EMD); Cardiopulmonary Resuscitation (CPR)

Skills: Ability to communicate clearly and effectively in written and verbal methods. Working knowledge of Excel spreadsheets and other Microsoft Office programs. Ability to accurately keyboard at 35wpm.

Problem Solving: Decision making during crisis situations following established protocol and policy is required.

Accountability: Employee is not responsible for budgetary control of the department budget.

Supervision: Job assignments constantly reviewed by supervisor; this position does not have supervisory duties over subordinate personnel.

Personal Relations: Frequent contact with the public in distress, public officials and members of public safety agencies requiring the ability to communicate and relate in a positive and effective manner.

Working Conditions: This position involves shift work in a relatively closed environment with multiple electronic monitors and machine sounds. A large number of conversations via telephone and radio may occur simultaneously. Ability to hear 25 decibels or less at 500 Hz; 4,000 Hz; and points in between and to accurately interpret what is heard. Visual acuity that is correctable to 20/20.

Physical Demands LIFT/CARRY

Stand O (occasionally) 10 lbs. or less C (constantly)

Walk O (occasionally) 11-20 lbs. O (occasionally)

Sit C (constantly) 21-50 lbs. O (occasionally)

Handling/Fingering C (constantly) 51-100 N (not applicable)

Reach Outward O (occasionally) Over 100 lbs. N (not applicable)

Reach above shoulder O (occasionally) Push/Pull

Climb O (occasionally) 12 lbs. or less O (occasionally)

Crawl O (occasionally) 13-25 lbs. O (occasionally)

Squat or kneel O (occasionally) 26-40 lbs. O (occasionally)

Bend O (occasionally) 41-100 lbs. O (occasionally)

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