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Emergency Services Dispatcher Jobs (NOW HIRING)

Minimum (2) years of emergency services dispatching experience and preferred experience with CCTV monitoring. * Transportation Worker Identification Credential (TWIC)- assistance provided through ...

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Emergency Services Dispatcher information

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$26.5K

$48.1K

$67.5K

How much do emergency services dispatcher jobs pay per year?

As of Sep 2, 2026, the average yearly pay for emergency services dispatcher in the United States is $48,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is an emergency services dispatcher?

Emergency Services Dispatchers are professionals responsible for receiving emergency calls and dispatching the appropriate emergency response teams, such as police, fire, or medical personnel. They gather essential information from callers, assess the situation, and coordinate the rapid response of emergency services. Dispatchers play a critical role in ensuring public safety by remaining calm under pressure, communicating clearly, and making quick decisions during emergencies.

What skills and qualifications are needed to be an emergency services dispatcher?

To thrive as an Emergency Services Dispatcher, you need quick decision-making abilities, strong multitasking skills, and typically a high school diploma or equivalent with specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency call protocols is essential. Excellent communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are vital to ensure accurate, timely emergency response and effective coordination between callers and first responders.

What challenges do emergency services dispatchers face during high-pressure incidents, and how are they supported?

Emergency Services Dispatchers frequently encounter high-stress situations, such as coordinating responses to multiple emergencies at once or managing calls involving distressed individuals. These challenges require the ability to remain calm, make quick decisions, and communicate clearly with both callers and first responders. Agencies often provide ongoing training, access to mental health resources, and team debriefings to ensure dispatchers are well-prepared and supported in handling the emotional and operational demands of the role.

What is the difference between Emergency Services Dispatcher vs Emergency Medical Dispatcher?

AspectEmergency Services DispatcherEmergency Medical Dispatcher
CertificationsCPR, EMD certification often preferredEMD certification required, CPR often included
Work EnvironmentPublic safety agencies, police, fire, EMSEmergency call centers, EMS agencies
Employer & IndustryPublic safety, government agenciesHealthcare, EMS services
Search & Comparison IntentUnderstanding dispatcher roles in emergency responseFocus on medical emergency dispatching procedures

Emergency Services Dispatchers handle a broad range of emergency calls, coordinating police, fire, and EMS responses. Emergency Medical Dispatchers specialize in medical emergencies, providing pre-arrival instructions and medical guidance. While both roles require similar certifications and work in emergency call centers, their focus areas differ, with Emergency Medical Dispatchers concentrating on medical emergencies specifically.

How much do emergency services dispatchers earn?

Emergency services dispatchers typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and employer. They often work in high-pressure environments and may require certifications such as Emergency Medical Dispatcher (EMD) or Public Safety Telecommunicator (PST).

Is it hard to be hired as an emergency services dispatcher?

Becoming an emergency services dispatcher typically requires completing a training program, passing a background check, and demonstrating strong communication and multitasking skills. Competition can vary depending on location and agency, but many employers seek candidates with relevant certifications and experience in emergency response or customer service.
More about Emergency Services Dispatcher jobs

What cities are hiring for Emergency Services Dispatcher jobs?

Cities with the most Emergency Services Dispatcher job openings:

What states have the most Emergency Services Dispatcher jobs?

States with the most job openings for Emergency Services Dispatcher jobs include:

What are popular job titles related to Emergency Services Dispatcher jobs?

For Emergency Services Dispatcher jobs, the most frequently searched job titles are:

Infographic showing various Emergency Services Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $48,097 per year, or $23.1 per hour.

$24.76/hr

Full-time

Re-posted 14 days ago


Job description

Description EMERGENCY SERVICES DISPATCHER (BCSO): Our Communications Center is in operation 24 hours a day, 365 days a year and receives more than half a million calls annually. The Emergency Services Dispatcher (ESD) is the first voice someone in need hears when they call for help. The ESD must be able to professionally listen to the call, obtain critical information about the incident and dispatch the appropriate emergency responders as quickly and efficiently as possible.

Typical Qualifications MINIMUM REQUIREMENTS: High school diploma or equivalent No criminal history Must be able to communicate effectively in writing, in person and/or over the telephone and radio. Must be able to type a minimum of 35 correct words a minute. Must pass all pre-employment testing.

Must be willing to work any shift to which you are assigned. Must be willing to remain on duty when activated for an emergency such as a hurricane. Supplemental Information All applicants tentatively selected for a position with Beaufort County Council will be required to submit to urinalysis to screen for the illegal use of drugs and to a background check prior to appointment.

Employment is contingent upon clearing both the drug screening and background investigation. Beaufort County is an Equal Opportunity Employer.