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Emergency Rental Assistance Program Jobs (NOW HIRING)

City of New York

EPMO DATA ANALYST

Manhattan, NY · On-site

This entails launching and managing new programs (e.g., the Emergency Rental Assistance Program or ERAP); supporting Information Technology (IT) initiatives through various services, including ...

City of New York

EPMO DATA ANALYST

Manhattan, NY · On-site

$100K - $125K/yr

This entails launching and managing new programs (e.g., the Emergency Rental Assistance Program or ERAP); supporting Information Technology (IT) initiatives through various services, including ...

City of New York

EPMO DATA ANALYST

Manhattan, NY · On-site

This entails launching and managing new programs (e.g., the Emergency Rental Assistance Program or ERAP); supporting Information Technology (IT) initiatives through various services, including ...

Friends Outside

Case Manager-Rental Assistance

Stockton, CA · On-site

$23 - $25/hr

Rental Assistance "Welcome Home" Program Case Manager: Reentry and Housing Services The Case Manager is assigned full time to provide intensive evidence-based case management and rental assistance to ...

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How much do emergency rental assistance program jobs pay per year?

As of Jul 7, 2026, the average yearly pay for emergency rental assistance program in the United States is $111,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Emergency Rental Assistance Program vs Rental Assistance Coordinator?

AspectEmergency Rental Assistance ProgramRental Assistance Coordinator
CredentialsNone specific, varies by providerTypically requires knowledge of housing policies and some experience in social services
Work EnvironmentGovernment agencies, non-profits, community organizationsNon-profit organizations, government agencies, housing authorities
Employer & IndustryPublic sector, social services, housing assistanceHousing agencies, non-profits, social service providers
Search & Comparison IntentUnderstanding financial aid options for tenantsAssisting clients with rental aid applications and case management

The Emergency Rental Assistance Program provides financial aid to tenants facing eviction, often administered by government or non-profit agencies. Rental Assistance Coordinators help clients navigate these programs, assist with applications, and manage casework. While both roles are involved in housing support, the program offers direct financial aid, whereas coordinators focus on client assistance and program management.

What are some common challenges faced by Emergency Rental Assistance Program (ERAP) coordinators, and how are they typically addressed?

ERAP coordinators often face challenges such as managing high volumes of applications, ensuring compliance with evolving regulations, and addressing language or technology barriers among applicants. To overcome these, coordinators commonly rely on streamlined digital systems, ongoing staff training, and close collaboration with community organizations to reach vulnerable populations. Regular communication with local agencies and adapting workflows based on feedback are also crucial for keeping the program efficient and responsive.

What are the key skills and qualifications needed to thrive as an Emergency Rental Assistance Program Coordinator, and why are they important?

To thrive as an Emergency Rental Assistance Program Coordinator, you need a solid understanding of housing assistance programs, case management, and relevant regulations, often supported by a degree in social work, public administration, or a related field. Familiarity with data management systems, federal and state rental assistance platforms, and eligibility verification tools is typically required. Strong communication, problem-solving, and organizational skills help you effectively support clients and collaborate with landlords and community partners. These skills are essential to ensure timely and accurate assistance for residents in need while maintaining compliance and program integrity.

What is the Emergency Rental Assistance Program?

The Emergency Rental Assistance Program (ERAP) is a government initiative designed to help renters and landlords affected by financial hardships, typically due to emergencies like the COVID-19 pandemic. The program provides funds to cover overdue rent, utility bills, and sometimes future rent payments for eligible households. To qualify, applicants usually need to meet income requirements and demonstrate a risk of housing instability. The goal of ERAP is to prevent evictions and ensure housing stability for vulnerable populations.

What is the most rent assistance you can get?

The maximum rent assistance provided through emergency rental assistance programs varies by jurisdiction but can cover up to several months of rent, often up to 12 months or more, depending on program funding and eligibility. Applicants typically need to demonstrate financial hardship and meet specific criteria to qualify for the full benefit amount.

Who is eligible for EHAP?

Emergency Rental Assistance Program (EHAP) eligibility typically requires applicants to demonstrate a financial hardship due to the COVID-19 pandemic, be responsible for paying rent or utilities, and meet income guidelines set by the program. Applicants must usually provide documentation of income, rental agreement, and hardship, and may need to be at risk of eviction or utility disconnection.

Is the emergency rental assistance program legit?

The Emergency Rental Assistance Program is a government-funded initiative designed to help eligible tenants pay rent and avoid eviction. It is a legitimate program, but applicants should verify their local program's official website or contact authorized agencies to ensure they are applying through official channels. Scammers may attempt to imitate the program, so caution is advised when sharing personal information.

How to get immediate rent assistance?

Emergency Rental Assistance programs provide immediate rent help to eligible individuals facing financial hardship. To access assistance quickly, applicants should gather necessary documentation such as proof of income and rental agreement, and apply through local or federal programs often available online or via community agencies. Some programs may have emergency funds or expedited processes for urgent cases.
What cities are hiring for Emergency Rental Assistance Program jobs? Cities with the most Emergency Rental Assistance Program job openings:
What states have the most Emergency Rental Assistance Program jobs? States with the most job openings for Emergency Rental Assistance Program jobs include:
Emergency Rental Assistance Program jobs near you
Rental Assistance Program Manager

Rental Assistance Program Manager

Tenderloin Housing Clinic

San Francisco, CA • On-site

Full-time

Posted 18 days ago

Job description

ESSENTIAL FUNCTIONS
Leadership and Management
  • Hire, train, direct, supervise, develop, evaluate, and performance manage the daily activities of staff and volunteers in accordance with THC policies and directives.
  • Conduct regularly scheduled meetings, supervisions, and trainings to motivate staff and volunteers for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships.
  • Ensure staff are aware of and correctly implement all safety rules and regulations, and all policies and procedures.
  • Hold staff and volunteers accountable for high levels of performance, team work, and quality customer service.
  • Provide leadership, vision, and project direction that engender trust and respect.
  • Participate in the leadership activities of the department's management team.
  • Develop and nurture collaborative relationships with government agencies, other non-profit organization and community-based organizations (CBOs), neighborhood groups, elected officials, landlords, and tenants.
  • Stay abreast of services and programs provided by CBOs and government agencies that may benefit client base.
  • Develop and implement neighborhood outreach plans to encourage participation in information workshops.
  • Develop and implement a leadership training program outreach volunteers.
  • Identify important neighborhood issues and civic events relevant to the client base and then develop/implement campaigns to engage the clients.

Administration and Operations
  • Work with the Community Organizing Director to foster program development and achieve targeted objectives and outcomes.
  • Partner and coordinate with CBOs, government agencies, and other THC departments to meet objectives and ensure comprehensive clients and tenant services.
  • Respond to all phone messages, client requests, staff requests, and emails as appropriate and in a timely manner.
  • Attend all meetings as scheduled and participate in meetings as requested.
  • Represent THC while attending MOHCD or related meetings as directed.
  • Stay knowledgeable and abreast of MOHCD Rental Assistance policy and procedures and requirements to train staff and effectively advocate on behalf of clients.
  • Develop and foster collaborative work environments and provide training to ensure all contractual objectives and community goals are accomplished.
  • Maintain appropriate documentation to demonstrate that all contractual requirements are met.
  • Compile and submit reporting as required by the MOHCD contract in a timely and accurate manner.
• Facilitate and provide all necessary information and documentation associated with site visits and audits by the funders.
Rental Assistance Program
  • Supervise and collaborate with staff (Rental Assistance Specialists) to ensure proper client case management, tenants' rights advocacy, and manning of community walk-in hours or phone inquiries.
  • Work in conjunction with immediate supervisor and department leadership to implement and maintain the Rental Assistance Program funded through MOHCD.
  • Attend all trainings and information gathering meetings in communication with MOHCD contract monitors.
  • Work with families and individuals to confirm rental assistance eligibility and conduct assessments of needs in person or virtually.
  • Work closely and coordinate with the CEOP/La Voz Program Manager and CCSRO Program Manager on staff walk-in hours at the office site and to manage client caseload and follow-ups.
  • Participate and coordinate community outreach and/or events.
  • Ensure that the program provides quality services and is compliant with the SF-ERAP Rental Assistance and Season of Sharing program.
• Coordinate a housing stabilization plan for families which includes obtaining the proper documentation from the Landlord and communicating with the Landlord to explain the procedures of our intervention.
• Help clients obtain permanent housing through accessing security deposits and housing referrals.
• Provide crisis intervention and/or short-term case management services to clients including but not limited to accurate and timely referrals, mediating with landlords and/or their counselors/attorneys to obtain the necessary paperwork to avoid the eviction process, redirecting legal cases to the appropriate agencies and following up until the case is settled, as well as maintaining good and clear communication with clients and other governmental institutions.
• Maintain proper client notes and program documentation.
• Submit the check request for rental assistance to Program Manager in a timely manner.
• Verify Clients information on and City System Program to avoid duplication cases.
• Complete data entry of new clients' information in QuickBase Systems as well as the City System, also update information of duplicate clients in both systems.
• Scan the complete client's signed Excel file and upload the RAP Intake Form in the Catholic Charities System
• Compile reports as requested.
  • Respond to all phone messages, participant requests, staff requests, and emails as appropriate and in a timely manner.
  • Attend all meetings as scheduled and participate in meetings as requested.

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.
ESSENTIAL QUALIFICATIONS
  • BA/BS degree in related field strongly preferred.
  • Must have 2 years of experience training and/or supervising staff.
  • Must have 2 years of experience in leading community organizing campaigns.
  • Must have a strong commitment to social justice.
  • Must have experience working effectively with diverse, low-income, immigrant, homeless and/or formerly homeless population.
  • Must have experience working with clients with mental health and substance use issues.
  • Must have experience working with community coalitions.
  • Must have a thorough working knowledge of Microsoft Office Suite.
  • Must have an ability to produce and analyze reports, and write business correspondence.
  • Must have the ability to effectively present information and respond to questions from groups of managers, employees, clients, and the general public.
  • Must have an ability to read, understand, apply language, and make independent decisions based on policies, governmental regulations, technical procedures, and contracts.
  • Must have demonstrated analytical, critical thinking, and problem-solving skills.
  • Must have conflict resolution experience.
  • Must have demonstrated customer service skills.
  • Must be a proactive self-starter with the ability to take initiative, develop action steps/goals, and follow through on action steps to goal completion.
  • Must read, communicate orally, and write in English. Ability to read and write in at least one other language strongly preferred.
  • Must be able to manage multiple projects with limited guidance in a fast-paced environment and meet strict deadlines with excellent attention to detail.
  • Must pass all post-contingency offer background checks, reference checks, and TB screening clearances. [1]
  • Experience working with and managing volunteers preferred.
  • Experience working in non-profit or public sector preferred.
REQUIRED BEHAVIORAL SKILLS & ABILITIES
  • Demonstrates passion, commitment, and behavior that are consistent with THC's Mission, Core Values, and Customer Service Philosophy.
  • Demonstrates exceptional leadership qualities such as maintaining vision, expectations, and energy for positive improvement and results.
  • Desires and has the ability to empower direct reports to achieve the agency's goals and carry out the Mission and Core Values of THC.
  • Adapts well to change, and remains professional, respectful, and composed at all times.
  • Possesses very high levels of integrity, creditability, dependability, and accountability.
  • Establishes and maintains effective and appropriate relationships and boundaries, and communicates with clients, co-workers, and external parties in a manner that fosters respect and trust.
  • Exercises good judgment in using and/or keeping information regarding clients, employees, and THC confidential.
  • Works well independently, collaboratively, and as a team member.
  • Has good time management skills and is punctual to work, THC meetings, and events.
  • Refrains from actions that may result in conflict or may be determined as threatening, or violent.
  • Takes pride in work and performs all assigned duties diligently, efficiently, and effectively.

[1] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with conviction and arrest records.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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