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Email Customer Support Jobs in Florida (NOW HIRING)

Paradigm

Customer Support Specialist - LollyLaw

Miami, FL · Remote

$17.25 - $23.25/hr

Support existing customers via chat, email, and phone * Diagnose and troubleshoot client issues * Onboard new customers with training calls and check-ins * Continuously acquire expertise in MerusCase ...

TransUnion

Customer Support Operations

Boca Raton, FL

$18.22 - $26.44/hr

  • Medical

  • Dental

  • Vision

  • PTO

Resolve a high volume of customer inquiries via phone, email, and ticketing systems, collaborating ... Use analytics and KPI reporting to support business decisions while providing 24/7 operational ...

TransUnion

Customer Support Operations

Boca Raton, FL · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Resolve a high volume of customer inquiries via phone, email, and ticketing systems, collaborating ... Use analytics and KPI reporting to support business decisions while providing 24/7 operational ...

Transunion

Customer Support Operations

Boca Raton, FL · On-site

$18.22 - $26.44/hr

  • Medical

  • Dental

  • Vision

  • PTO

Resolve a high volume of customer inquiries via phone, email, and ticketing systems, collaborating ... Use analytics and KPI reporting to support business decisions while providing 24/7 operational ...

ESSENCE JOURNEY

Remote Customer Support Specialist

Orlando, FL · Remote

$16.75 - $22.75/hr

  • Medical

Job Summary We are seeking a professional and customer-focused Remote Customer Support Specialist ... Respond to customer inquiries through email, chat, and other communication channels. * Provide ...

Hilton Grand Vacations

Customer Support Sales Agent

Orlando, FL

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Care Agent, you will play a key role in driving revenue by converting inbound calls ... Respond to inquiries generated through direct mail, email campaigns, and online advertising.

Acorn Stairlifts

Customer Support Agent - Orlando, FL

Orlando, FL · On-site

$17.50 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support Agent - Full-Time (On-Site) ***To be successful in this position requires proper ... Process RMAs and respond to voicemail and email support requests * Follow all safety, security, and ...

Copart, Inc.

Customer Service Representative

Ocala, FL · On-site

$16.04 - $18.07/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place ...

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All JobsEmail Customer Support JobsEmail Customer Support Jobs in Florida

Email Customer Support information

See Florida salary details

$8

$17

$42

How much do email customer support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for email customer support in Florida is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $8.99 and $19.76 per hour, depending on experience, location, and employer.

What is an email customer support representative?

Email customer support representatives are professionals who assist customers by responding to inquiries, resolving issues, and providing information through email communication. They handle a variety of customer concerns, such as product questions, order tracking, returns, and technical support. These representatives play a crucial role in ensuring customer satisfaction by offering timely and accurate responses, often following company guidelines and protocols. Their responsibilities may also include documenting customer interactions and escalating complex issues to higher-level support. Strong written communication skills and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive as an email customer support representative?

To excel as an Email Customer Support representative, strong written communication, problem-solving abilities, and attention to detail are essential, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and standard office software is commonly required. Patience, empathy, and professionalism help build rapport and effectively resolve customer concerns. These skills ensure timely, accurate, and positive customer interactions, which are crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by email customer support representatives, and how can they be managed effectively?

Email Customer Support representatives often face challenges such as handling a high volume of inquiries, addressing complex or sensitive customer issues without the benefit of tone or immediate feedback, and ensuring timely responses. To manage these effectively, it's important to use clear and empathetic communication, leverage templates for frequent questions while personalizing responses as needed, and prioritize organizational skills to track and resolve open cases promptly. Collaborating with teammates and other departments can also help resolve escalated or technical issues more efficiently.

What is the difference between Email Customer Support vs Live Chat Customer Support?

AspectEmail Customer SupportLive Chat Customer Support
Communication MethodAsynchronous written communication via emailReal-time written communication via live chat
Response TimeTypically slower, hours to daysImmediate or within minutes
Work EnvironmentMostly remote, independentRemote or on-site, often multitasking
Required SkillsStrong written communication, patienceFast typing, multitasking, quick problem-solving

Both roles involve assisting customers through written communication, but Email Customer Support focuses on detailed, asynchronous responses, while Live Chat Customer Support emphasizes quick, real-time interactions. The choice depends on whether you prefer thoughtful, documented replies or immediate customer engagement.

What are the most commonly searched types of Email Customer Support jobs in Florida?

The most popular types of Email Customer Support jobs in Florida are:

What are popular job titles related to Email Customer Support jobs in Florida?

For Email Customer Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Email Customer Support jobs in Florida look for?

The top searched job categories for Email Customer Support jobs in Florida are:

What cities in Florida are hiring for Email Customer Support jobs?

Cities in Florida with the most Email Customer Support job openings:

Email Customer Support jobs near you
Infographic showing various Email Customer Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,017 per year, or $17.3 per hour.

Customer Support Specialist

Clermont Chrysler Jeep Dodge Ram

Clermont, FL • On-site

$38K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Starting at $15/hr + Commission | $38,000-$55,000+ Avg. Annual Potential
Ed Napleton Automotive Group is seeking motivated client care specialists to join our team at Clermont CDJR. This is a great opportunity to grow with one of the nation's largest, family-owned automotive groups in a fast-paced and supportive environment. No experience required!
Compensation
  • Hourly Pay: Starting at $15.00/hr
  • Commission:
    • $15 per customer you bring into the dealership
    • $20 per customer that buys
    • After 90 days: $25 per Show and $25 per Sold
  • Earnings typically align with the national BDC average of $38,000-$55,000+ annually, depending on performance.
Benefits
  • Medical, Dental & Vision Insurance
  • 401(k) and additional benefits
  • Paid Training
  • Accrued Vacation Time
  • Employee discounts on vehicles, services & products
  • Family-Owned & Operated for 90+ Years
  • Clear opportunities for growth and advancement
Responsibilities
  • Handle inbound and outbound phone calls, emails, and internet inquiries
  • Set sales and service appointments and follow up to ensure high show rates
  • Re-engage missed and no-show customers
  • Contact customers regarding current marketing incentives
  • Provide product information and highlight key features
  • Maintain organized follow-up through CRM to encourage repeat and referral business
  • Deliver exceptional customer service at all times
Qualifications
  • Strong computer and communication skills
  • Call center or high-volume phone experience preferred
  • Automotive experience helpful but not required
  • Ability to work in a fast-paced environment
  • Must be 18+ years old and able to pass a background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

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