Job Title: Production Supervisor โ Swing Shift
Department: Production
Reporting to: Production Manager
Position: Full Time / Exempt
Location: Columbia Falls, MT
Salary: TBD
Travel: None
Description:
The Production Supervisor leads and inspires the production team by creating a culture of accountability, teamwork, safety, and continuous improvement on the plant floor. This role is responsible for guiding daily manufacturing operations during their designated shift while building confidence within the team and ensuring employees have the support, communication, and direction needed to succeed.
A successful Production Supervisor leads by example through positive engagement, strong decision-making, and a visible presence on the production floor. With most of the time spent alongside operators and machine centers, this position provides hands-on leadership, coaching, and problem-solving to maintain safe, efficient, and high-quality production of CLT and related components. The Production Supervisor plays a key role in motivating teams to achieve production goals while fostering an environment where employees feel valued, supported, and empowered to grow.
This role contributes directly to the success of SmartLam North America by ensuring production schedules are achieved safely, efficiently, on time, and with an uncompromising commitment to quality, operational excellence, and team development.
Duties and Responsibilities:
- Leads, trains, and develops machine center operators and support staff to build effective, engaged, and high-performing production teams
- Creates a positive and accountable team culture through clear communication, coaching, recognition, and hands-on leadership
- Operates with transparency and professionalism, earning trust at all levels through consistent communication and actions
- Ensures operators have the information, tools, training, and resources necessary to safely meet production and quality expectations
- Motivate employees to achieve production goals while maintaining strong morale, teamwork, and operational focus
- Communicates effectively with Project Managers, Maintenance, and Plant Leadership regarding production status, scheduling, operational priorities, and potential risks
- Quickly identifies and raises awareness of quality, safety, equipment, or schedule concerns that could impact production or customers
- Maintains strong collaboration with the Maintenance Team to support equipment reliability and minimize downtime
- Ensures production is carried out safely, efficiently, and with a high standard of quality at all times
- Promotes and enforces all safety policies and procedures while maintaining a safe working environment through leadership and accountability
- Identifies opportunities for continuous improvement, operational efficiency, and cost reduction, and supports implementation of improvement initiatives
- Support recruiting, retention, and performance management by participating in hiring, fostering a positive work environment, and implementing employee development plans.
- Addresses employee concerns and resolves problems in a fair, constructive, and professional manner
- Maintains strong personal attendance and accountability standards while holding team members to the same expectations
Required Skills & Experience:
- Technical working knowledge of manufacturing processes and equipment, both mechanical and electrical.
- Must have 3+ years of experience supervising a diverse team in a manufacturing environment, preferably wood processing.
- High school diploma or equivalent required. Technical or College degree preferred.
- Strong leadership skills to manage and motivate a diverse production team.
- Excellent verbal and written communication skills.
- Creative problem solver
- Required organizational skills in time management, attention to detail, and multitasking
- Experience in training employees in safety and operational procedures.
- Working knowledge of computers and MS Office Suite and ability to learn new programs with ease.
- Skilled in maintaining a well-balanced workplace and addressing personnel issues effectively.
- Ability to obtain an understanding of product standards including APA-PRG-320
- Ability to obtain an understanding of all manufacturing and related SOPs associated with their supervisory duties
- Demonstrates effectiveness in high-pressure situations while meeting tight deadlines.
- Self-motivated and operates with minimal supervision.
- Capable of fostering a positive work environment.
- Trained in health and safety areas such as first aid, CPR, AED (willing to train)
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts managementโs right to assign or reassign duties and responsibilities to this job at any time.
Equal Employment Opportunity
SmartLam North America is an equal opportunity employer and complies with all applicable laws regarding discrimination. Employment decisions are made without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other protected status.
Americans with Disabilities: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.