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Ehr Support Jobs (NOW HIRING)

InstantServe LLC

EHR Helpdesk Analyst 1st Shift

$21 - $28.75/hr

Provides advanced Epic EHR support across 13 facilities. Fully remote, 1st shift (7AM-3:30PM EST). Resolves technical issues, manages access, and supports users; includes weekends and holidays to ...

InstantServe LLC

EHR Helpdesk Analyst 1st Shift

$21 - $28.75/hr

Provides advanced Epic EHR support across 13 facilities. Fully remote, 1st shift (7AM-3:30PM EST). Resolves technical issues, manages access, and supports users; includes weekends and holidays to ...

Fora Health

IT Support Specialist

Portland, OR · On-site

Collaborate with EHR support and billing teams to resolve bugs and ensure accurate coding for claims. * Serve as EHR liaison in clinic department meetings. Technical Support & Helpdesk Operations

Fora Health Inc

IT Support Specialist

Portland, OR · On-site

$30.33 - $32.86/hr

Collaborate with EHR support and billing teams to resolve bugs and ensure accurate coding for claims. * Serve as EHR liaison in clinic department meetings. Technical Support & Helpdesk Operations

Fora Health Inc

IT Support Specialist

Portland, OR · On-site

$30.33 - $32.86/hr

Collaborate with EHR support and billing teams to resolve bugs and ensure accurate coding for claims. * Serve as EHR liaison in clinic department meetings. Technical Support & Helpdesk Operations

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How much do ehr support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for ehr support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Ehr Support vs Medical Billing Specialist?

AspectEhr SupportMedical Billing Specialist
CredentialsKnowledge of EHR systems, basic healthcare IT skillsMedical coding certification, billing software proficiency
Work EnvironmentHealthcare facilities, clinics, hospitalsBilling offices, healthcare provider offices
Employer & IndustryHospitals, clinics, healthcare IT companiesMedical practices, billing companies, healthcare providers

While Ehr Support focuses on maintaining and troubleshooting electronic health record systems, Medical Billing Specialists handle coding and billing processes. Both roles require healthcare industry knowledge but differ in technical and administrative focus.

What is an EHR Support Specialist?

An EHR Support Specialist is a professional responsible for providing technical assistance and troubleshooting for electronic health record (EHR) systems used in healthcare settings. They help clinicians and staff resolve issues related to EHR software, assist with user training, and ensure the system runs smoothly and securely. Their work is essential for maintaining accurate patient records, streamlining workflows, and supporting compliance with healthcare regulations.

What are the key skills and qualifications needed to thrive as an EHR Support specialist, and why are they important?

To thrive as an EHR Support specialist, you need a solid understanding of healthcare workflows, EHR software systems, and troubleshooting techniques, often supported by a degree in health informatics or IT. Familiarity with major EHR platforms like Epic, Cerner, or Meditech, and certifications such as Certified EHR Specialist (CEHRS), are highly valuable. Strong communication, problem-solving abilities, and patience help in effectively assisting healthcare staff and resolving user issues. These skills ensure smooth technology adoption, minimize disruptions in clinical care, and maintain compliance with regulatory standards.

What are some common challenges faced by EHR Support professionals and how can they be addressed?

EHR Support professionals often encounter challenges such as troubleshooting complex technical issues, ensuring seamless user adoption, and maintaining strict data privacy standards. They may also need to manage multiple support requests simultaneously while communicating effectively with clinical and administrative staff. Staying updated on software updates and regulatory requirements is crucial. Proactive problem-solving, strong communication skills, and ongoing training help EHR Support professionals address these challenges and provide high-quality support.
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Ehr Support jobs near you
Clinical Informaticist - Virtual Support (Acute) - Nights

Clinical Informaticist - Virtual Support (Acute) - Nights

CommonSpirit Health

Englewood, CO

$46.39 - $76.54/hr

Other

Posted 3 days ago

CommonSpirit Health rating

7.1

Company rating: 7.1 out of 10

Based on 503 frontline employees who took The Breakroom Quiz

372nd of 869 rated healthcare providers

Job description


Job Summary and Responsibilities

This is a NIGHT shift position

As our Clinical Informaticist - Virtual Support, you will promote IT understanding, integration, and application in healthcare.
Every day you will address complex challenges, liaison between clinical care and IT, support the full lifecycle of clinical technology projects, and drive system standardization and optimization. You'll also contribute to patient safety and quality through workflow integration, technology enhancements, and clinical dashboards.
To be successful in this role, you will provide informatics expertise in curriculum design, EHR training, and competency validation.

  • Provides virtual first-line support for technology issues, troubleshooting, and resolving problems whenever possible. Ensures clear, accurate, and courteous communication with customers throughout the process using a virtual platform.
  • Possess and maintain a strong understanding of clinical workflows, Epic applications, and network performance. Engages in moderate/complex troubleshooting, and develops detailed documentation that complements workflows.
  • Accurately document and triage incidents and service requests, escalating issues as needed to appropriate teams. Leverages internal resources and collaborates with other teams to effectively resolve issues and minimize customer interruptions.
  • Create and maintain support documentation, knowledge base articles, and user guides. Contribute to the development of training materials.
  • Participate in the orientation and training of new hires, mentor team members, and create and maintain internal training materials. Provide virtual one-on-one support to end users.
Job Requirements

Required

  • Registered Nurse, Pharmacist or Physical Therapist Required
  • Bachelors Other in healthcare discipline required. 
  • 1-3 years Informatics or EHR support experience at a regional or local level required
  • 4-6 years Experience in a clinical setting, upon hire
  • Extensive experience in Clinical and/or HealthCare Business Applications, upon hire
  • EHR support experience, upon hire 
  • EPIC Certification, upon hire


Preferred

  • 1-3 years Virtual Support Experience, upon hire
Where You'll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.


Pay Range
$46.39 - $76.54 /hour

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