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Ehr Support Jobs in Santa Rosa, CA (NOW HIRING)

Actalent

Patient Services Coordinator

Santa Rosa, CA · On-site

$25/hr

... supporting flu, TB, or seasonal health clinics. * Familiarity with healthcare registration workflows and high-volume patient check-in processes. * Experience with EMR/EHR platforms such as Epic ...

PACS

Medical Records

Napa, CA · On-site

... support documentation needs * Handle requests for medical records from residents, families, legal representatives, and outside providers * Oversee electronic health record (EHR) systems and ...

PACS

Medical Records Director

Santa Rosa, CA · On-site

$65K - $75K/yr

... support documentation needs * Handle requests for medical records from residents, families, legal representatives, and outside providers * Oversee electronic health record (EHR) systems and ...

Pacs

Medical Records Director

Santa Rosa, CA · On-site

$65K - $75K/yr

... support documentation needs * Handle requests for medical records from residents, families, legal representatives, and outside providers * Oversee electronic health record (EHR) systems and ...

PACS Inc

Medical Records Director

Santa Rosa, CA · On-site

$65K - $75K/yr

... support documentation needs * Handle requests for medical records from residents, families, legal representatives, and outside providers * Oversee electronic health record (EHR) systems and ...

PACS Inc

Medical Records

Napa, CA · On-site

... support documentation needs * Handle requests for medical records from residents, families, legal representatives, and outside providers * Oversee electronic health record (EHR) systems and ...

Santa Rosa Community Health

Optician

Santa Rosa, CA · On-site

$23.55 - $28.11/hr

Document and sign all clinical support tasks in the EHR. * Check EHR messages and follow up appropriately. * May provide health education to patients, including but not limited to self-care and ...

SANTA ROSA COMMUNITY HEALTH

Optician

Santa Rosa, CA · On-site

$23.55 - $28.11/hr

Document and sign all clinical support tasks in the EHR. * Check EHR messages and follow up appropriately. * May provide health education to patients, including but not limited to self-care and ...

SANTA ROSA COMMUNITY HEALTH

Optician

Santa Rosa, CA

$23.55 - $28.11/hr

Document and sign all clinical support tasks in the EHR. * Check EHR messages and follow up appropriately. * May provide health education to patients, including but not limited to self-care and ...

WellQor

Remote Clinical Therapist - CA

Napa, CA · Remote

$80K - $120K/yr

Full administrative support. * An EHR system customized to be easy to use. Compensation details: WellQor Therapists are paid by the billable hour and have the flexibility to take on the caseload that ...

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Ehr Support information

See Santa Rosa, CA salary details

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How much do ehr support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for ehr support in Santa Rosa, CA is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Ehr Support vs Medical Billing Specialist?

AspectEhr SupportMedical Billing Specialist
CredentialsKnowledge of EHR systems, basic healthcare IT skillsMedical coding certification, billing software proficiency
Work EnvironmentHealthcare facilities, clinics, hospitalsBilling offices, healthcare provider offices
Employer & IndustryHospitals, clinics, healthcare IT companiesMedical practices, billing companies, healthcare providers

While Ehr Support focuses on maintaining and troubleshooting electronic health record systems, Medical Billing Specialists handle coding and billing processes. Both roles require healthcare industry knowledge but differ in technical and administrative focus.

What is an EHR Support specialist?

An EHR Support Specialist is a professional responsible for providing technical assistance and troubleshooting for electronic health record (EHR) systems used in healthcare settings. They help clinicians and staff resolve issues related to EHR software, assist with user training, and ensure the system runs smoothly and securely. Their work is essential for maintaining accurate patient records, streamlining workflows, and supporting compliance with healthcare regulations.

What are the key skills and qualifications needed to thrive as an EHR Support specialist?

To thrive as an EHR Support specialist, you need a solid understanding of healthcare workflows, EHR software systems, and troubleshooting techniques, often supported by a degree in health informatics or IT. Familiarity with major EHR platforms like Epic, Cerner, or Meditech, and certifications such as Certified EHR Specialist (CEHRS), are highly valuable. Strong communication, problem-solving abilities, and patience help in effectively assisting healthcare staff and resolving user issues. These skills ensure smooth technology adoption, minimize disruptions in clinical care, and maintain compliance with regulatory standards.

What are some common challenges faced by EHR Support specialists and how can they be addressed?

EHR Support professionals often encounter challenges such as troubleshooting complex technical issues, ensuring seamless user adoption, and maintaining strict data privacy standards. They may also need to manage multiple support requests simultaneously while communicating effectively with clinical and administrative staff. Staying updated on software updates and regulatory requirements is crucial. Proactive problem-solving, strong communication skills, and ongoing training help EHR Support professionals address these challenges and provide high-quality support.

What job categories do people searching Ehr Support jobs in Santa Rosa, CA look for?

The top searched job categories for Ehr Support jobs in Santa Rosa, CA are:

Ehr Support jobs near you
Infographic showing various Ehr Support job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,280 per year, or $20.3 per hour.

Client & Family Support Specialist

Pacific Health Group

Santa Rosa, CA • On-site

$25 - $27/hr

Full-time

Re-posted 5 days ago

Job description

Schedule: Monday - Friday 8:30 AM - 5:00 PM
Compensation: $25.00-$27.00 / hr
Location: In-Person - Santa Rosa, CA
FLSA Status: Non-Exempt
About Pacific Health GroupAt Pacific Health Group, we are at the forefront of revolutionizing healthcare, providing clinical, behavioral, and social support services through a whole-person, community-based, and trauma-informed approach. Our Client and Family Support (CFS) Program focuses on empowering families and caregivers of Full Service Partnership (FSP) clients to support loved ones with behavioral health challenges. As a Client and Family Support Specialist, you will act as an expert navigator and compassionate advocate, using your personal knowledge and lived experience to help families build community resources, access services, and model resilience.
What This Role Looks Like (Day-to-Day Reality) This is a high-impact, field-based role supporting members in the community.
  • Provide services in the community, at FSP sites, and at the PHG Santa Rosa Office.
  • Act as an empathetic guide and non-clinical mentor to help FSP clients and their families navigate complex health and social services systems.
  • Facilitate educational workshops and weekly drop-in Resource Clinics.
  • Collaborate directly with FSP teams, clients, and their support networks.
  • Travel locally within Sonoma County to meet members and community partners.

What You'll Do
System Navigation & Advocacy
  • Engage families and coordinate directly with the client and their FSP team to develop a family-inclusive Individual Service Plan (ISP) within 30 days of enrollment.
  • Provide guidance on accessing all levels of care within the Sonoma County DHS-BHD, including Specialty Mental Health Services and DMC-ODS services.
  • Connect families to community resources such as housing assistance, food security programs, and employment services with closed-loop referrals.
  • Provide information, advocacy, and direct support regarding legislation, legal processes, and formal grievance processes through the DHS-BHD Patients' Rights Advocate.

Education & Workshops
  • Host regular educational workshops on topics such as effective communication strategies, crisis de-escalation, boundary setting, and self-care for caregivers.
  • Provide psychoeducation on SMI and SUD diagnoses, recovery models, and harm reduction principles.
  • Staff weekly, drop-in Resource Clinics at community-based locations utilizing a "No Wrong Door" approach to help the public access social services.

Community Outreach & Engagement
  • Conduct targeted outreach to local community centers, faith-based organizations, and nonprofits to distribute culturally and linguistically appropriate information.
  • Lead community education and social media initiatives to reduce stigma and foster understanding of behavioral health challenges.
  • Connect families with local support groups (such as NAMI Sonoma County or Al-Anon) to foster peer support and resilience.

Documentation & Collaboration
  • Track encounters, referrals, demographics, and family-inclusive ISP documentation using the designated Electronic Health Record (EHR) system.
  • Record attendance for Educational Workshops and Resource Clinics.
  • Gather qualitative feedback through post-workshop surveys to measure family empowerment and cultural responsiveness.

How Success Is Measured
  • Improved family engagement and satisfaction with support services
  • Successful navigation of health and social service systems by clients and families
  • Timely and accurate documentation of case notes and activities
  • Positive feedback from clients, families, and community partners
  • Contribution to community outreach and education initiatives

Who Thrives in This Role
  • Is empathetic and patient with clients and families facing challenges
  • Possesses strong communication and interpersonal skills
  • Is proactive and resourceful in connecting clients and families to services
  • Enjoys community-based, field-oriented work
  • Values cultural competency and inclusivity
  • Passionate about supporting underserved and diverse populations

Minimum Requirements
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred
  • Minimum of 2 years of experience in community health, social services, or related field
  • Shared lived experience of program families is highly prioritized.
  • Knowledge of behavioral health systems, local resources, and social determinants of health
  • Strong communication, cultural competency, and interpersonal skills
  • Ability to engage clients and families effectively and provide supportive services
  • Organizational skills to manage caseloads and documentation
  • Proficiency with technology for case documentation and communication
  • Work Requirements
  • Ability to travel locally within the community
  • Valid California Driver's License and reliable transportation
  • Comfortable working in a field-based environment

Equal Employment Opportunity
Pacific Health Group, along with its divisions, is a proud Equal Opportunity Employer. We embrace diversity and are devoted to creating an inclusive environment for all employees. Our commitment is to ensure equal employment opportunities for every qualified candidate, irrespective of race, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other status protected by federal, state, or local laws.
At Pacific Health Group, we recognize the importance of accessibility and are dedicated to providing reasonable accommodations for individuals with disabilities. We believe that our strength lies in our diversity, and we are committed to building a workforce that reflects the varied communities we serve. Join us in a workplace where everyone's contributions are valued and respected.
Pre-Employment Requirements
Employment is contingent upon the successful completion of our pre-employment process, which includes a background check and the submission of all required documentation and new hire paperwork.
AI & Human Interaction (HI) in Recruitment
Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location.
All resumes that meet these criteria are then reviewed by HI (Human Interaction) - our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration.

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