Education Program Coordinator Jobs in Springfield, MA

With limited supervision, the Program Coordinator 1 manages and coordinates program operations and processes and provides administrative and operational support to one or more designated educational training programs. This position identifies and resolves issues of limited scope within own work area using guidelines and standards. Works collaboratively with the senior program coordinator to assure compliance with all objectives and regulatory requirements for all programs. The program coordinator's primary duty is providing administrative oversight directly related to academic instruction or training in an educational establishment or department or subdivision of that establishment. The program coordinator will act for and makes decisions on behalf of the Program Director as such authority is delegated and as is consistent with accrediting body guidelines.
Responsibilities
Maintains necessary paperwork, records, and files required to support the program. May share scheduling responsibilities with Chief Residents (as applicable per program).
Advises learners regarding program requirements. Explains program policies, procedures, and requirements.
Directs the workflow and supervises the necessary administrative paperwork, records, complex filing systems to support a program, including fiscal, personnel and learner records.
Plans, coordinates, and executes outreach programs, conferences, meetings, seminars and events to include space, food, publicity, travel, and other technical and administrative logistics
Delivers educational program content through regular presentations, outreach activities, and educational material.
Reviews records and data for accuracy and resolves administrative and logistical problems and transactions collaborating with other team members, state/federal/international agencies and institutions, as appropriate, to identify errors and make corrections.
Prepares analyses and recommendations for administrative decision-making.
Represents the program director to other hospital and/or university offices, the public or outside agencies in matters of administrative consequence.
Compiles data and prepares reports used to monitor or assess program activities and requirements or project future needs.
Prepares budget summaries and long-range budget projections; arranges for international fiscal transactions as required
Maintains records and prepares necessary reports.
Stays abreast of changes to Institutional and University policies and procedures and provides education and outreach in regard to policies.
Performs related work as required.
Qualifications
Education Required: Bachelor's degree in a related field.
Experience Required: Four (4) years relevant administrative experience.
An equivalent combination of education and experience may be substituted for the degree and years requirement.
Prior coordination experience in academic or hospital setting with a medical education or training program preferred
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
KNOWLEDGE OF:
Knowledge of applicable program rules and regulations
Institution and University procedures for coordinating program activities
Considerable knowledge of proper grammar, punctuation and spelling;
Budgeting and financial planning
Medical/technical terminology
Microsoft Office and related software applications
SKILLS:
Planning and organization
Developing and maintaining effective and appropriate working relationships
Critical thinking, problem solving and analysis
Providing general program support
Interpersonal and diplomatic communication with constituents
data management skills
ABILITY TO:
Communicate effectively through both oral and written means
Perform and coordinate administrative functions
Respect diversity and work collaboratively with individuals of diverse cultural, social and educational backgrounds
Maintain the confidentiality of information and professional boundaries
Perform multi-step processing, troubleshooting, and data reconciliation
Work independently to analyze available information and present such information effectively to management
About Us
Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team.