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Ecrm Jobs (NOW HIRING)

Bank of America

EFR Capital Risk Manager

Charlotte, NC · On-site

ECRM reviews and challenges key capital management processes across the Company. Role Summary: Operating within BAC's Risk Framework, understand and drive all components of the end-to-end Capital ...

Yes Sales Inc

Sales Representative

Los Angeles, CA · On-site

$46K - $55K/mo

Contribute to planning and preparing for the big national/international trade shows, such as Cosmoprof, ECRM, Beautycon, etc. * Professionally present clients' products to new buyers at trade shows ...

altg

Regional Sales Manager

Ronkonkoma, NY

$175K/yr

Proactively uses and reinforces with the Account Managers the proactive use of eCRM as our CRM vehicle. Desired Skills and Qualifications: * 5 years B2B sales management * Bachelor's degree in ...

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Ecrm information

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How much do ecrm jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for ecrm in the United States is $40.91, according to ZipRecruiter salary data. Most workers in this role earn between $33.17 and $48.08 per hour, depending on experience, location, and employer.

What is an ecrm?

An ECRM (Electronic Customer Relationship Management) job typically involves managing and optimizing digital customer relationship strategies using CRM software and marketing automation tools. Professionals in this role focus on improving customer engagement, retention, and sales through data-driven campaigns, email marketing, and personalized communication. They analyze customer behavior, segment audiences, and use analytics to enhance the overall customer experience.

What are the typical daily responsibilities of an ecrm specialist?

ECRM Specialists are responsible for designing and executing targeted email and digital marketing campaigns, analyzing customer data to segment audiences, and optimizing communication strategies across multiple channels. Their day-to-day tasks often involve working closely with sales, IT, and creative teams to ensure CRM initiatives align with overall business goals and provide a seamless customer experience. Additionally, they regularly monitor campaign performance, generate insightful reports, and use A/B testing to refine content and outreach. This role offers variety, ongoing learning, and direct impact on customer satisfaction and company growth.

What are the key skills and qualifications needed to thrive in the ecrm position, and why are they important?

To succeed as an ECRM (Electronic Customer Relationship Management) Specialist, a solid grasp of marketing automation, data analysis, and customer journey mapping is essential, typically supported by experience in digital marketing or CRM roles. Proficiency with ECRM platforms like Salesforce, HubSpot, or Oracle Eloqua, as well as certifications in CRM software, are highly valued. Excellent communication, problem-solving, and project management skills help professionals excel in collaborating with cross-functional teams. These qualities are crucial for developing targeted campaigns, optimizing customer engagement, and driving business growth through tailored digital strategies.

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What states have the most Ecrm jobs?

States with the most job openings for Ecrm jobs include:

What job categories do people searching Ecrm jobs look for?

The top searched job categories for Ecrm jobs are:

Ecrm jobs near you
Infographic showing various Ecrm job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $85,098 per year, or $40.9 per hour.

Senior Manager, Digital Marketing

PARALYZED VETERANS OF AMERICA

Washington, DC • On-site

Full-time

Re-posted 28 days ago

Key responsibilities

  • Manage and execute PVA's digital fundraising campaigns, including digital advertising, donation pages, and email programs.

  • Develop and implement online communication strategies tailored to different donor segments and monitor campaign performance.

  • Oversee digital marketing materials and optimize donor websites and donation pages to improve user experience and address digital donor pain points.

Job description

Working at PVA provides the opportunity to join a diverse and passionate team of individuals committed to improving the lives of veterans, specifically the lives of veterans with spinal cord injuries and disease and their caregivers.

At PVA, our employees know they are making a difference every day. Our unique backgrounds and cultures blend together to help us fulfill PVA’s mission. So, whether you’re at our National Office in Washington, D.C., or one of our several service offices across the country, you have the benefit of knowing that everything you do is part of PVA’s effort to help our veterans. Join us and make a difference!

Job Summary:

The Senior Manager of Digital Marketing will manage PVA’s development communications to donors online, overseeing digital advertising, donation and landing pages, the email fundraising program, text messaging program, and paid social media.  The Senior Manager of Direct Marketing is a self-starting, experienced digital expert – someone who tackles problems head-on, communicates clearly with peers and leadership, and gets the job done. They will be the “glue” between all development teams, developing and enacting a cohesive online strategy for donors and potential donors.

Key Responsibilities

  • Serve as a strategist and decision-maker on PVA’s digital fundraising campaigns;
  • Understand and address the online marketing needs of multiple development departments, including Direct Response, Individual Giving, and Corporate Development;
  • Build and maintain customer targeting lists, with a deep understanding of how eCRM, ad platforms, and email software interact and ability to collaborate with PVA’s Database Manager;
  • Develop donor personas and strategize tailored communications to relevant personas to maximize ROI for online fundraising efforts;
  • Manage PVA's email marketing strategy and email quality assurance;
  • Manage, develop, distribute, and analyze PVA stakeholder-centric journeys meeting mutually-agreed-upon Key Performance Indicators;
  • Serve as the main point of contact to test and send automated journeys and campaigns in the eCRM;
  • Manage donor texting software, vendor relationship, results reporting, and text messaging strategy;
  • Oversee digital marketing materials including ads, emails, and paid social media developed by external agencies;
  • Generate ideas, follow the data, and implement UX testing, to transform our donor websites and donation pages for a better user experience;
  • Dig for and resolve digital donor pain points for a seamless donation experience;
  • Research and report on evolving digital fundraising industry trends, tools and strategies.

Minimum Qualifications:

  • Minimum five years of digital marketing experience;
  • Minimum 3 years of digital fundraising experience
  • Understanding of CRM and digital communications software, including Salesforce, Salesforce Marketing Cloud, Blackbaud, and Luminate Online; 
  • Excellent problem-solving and technical troubleshooting skills, ability and willingness to learn new technologies and fearless in the face of technical challenges;
  • Proficiency in Google analytics and other website analytics tools;
  • Excellent writing and copyediting skills;
  • Ability to consistently make data-driven decisions;
  • Self-starter attitude with project management skills;
  • Ability to meet deadlines with quality product;
  • Strong team player who values input and feedback from peers, who focuses on the collective success of the development team and PVA;
  • Willing to take risks and experiment to learn and move PVA’s digital programs forward;
  • Up to 10% travel required

Preferred Qualifications

  • Preference for candidates who are experts in segmentation and corresponding marketing and communications for diverse audiences. 

Apply