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Edi Customer Service Representative Jobs (NOW HIRING)

DuPont

Customer Service Representative

Midland, MI · On-site

$12.50 - $17/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which ... Support customers with their administrative and technical questions (EDI/Capture/MyDuPont), which ...

Sunrise Systems

Customer Service Representative

Brea, CA · On-site

$19 - $20/hr

Customer Service Representative Reference ID: 26-04118 Location: Brea, CA. Duration: 04 months Job ... Processing customer orders via fax, EDI and phone. * Responsible for the entry of all standing ...

Theoris

Customer Service Representative

$24 - $26/hr

Customer Service Representative Pay rate: $24.00/hour- $26.00/hour Hours: 8:00am - 5:00pm Location ... EDI processing - run regular report to identify new EDI orders and process accordingly * Ability to ...

QPS

Customer Service Representative

Manitowoc, WI · On-site

$18/hr

Retrieve customer data through various electronic formats (email, EDI, etc.) * Processes purchase ... Customer Service Representative: High School Diploma or GED with at least one year previous ...

Riviana Foods

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative ID: 1645 Location: Houston, TX Department: Customer Service More ... Creates outbound deliveries for EDI transmission to 3PLs. Deliveries for plant shipments are ...

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EDI Customer Service Representative information

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How much do edi customer service representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for edi customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an EDI Customer Service Representative?

An EDI (Electronic Data Interchange) Customer Service Representative is a professional who manages electronic transactions between businesses and their clients or partners. They handle customer inquiries, troubleshoot EDI issues, ensure accurate data exchange, and support the implementation of EDI solutions. Their main role is to provide technical and customer support to ensure smooth, efficient communication and data transfers between organizations using EDI systems.

What are the key skills and qualifications needed to thrive as an EDI Customer Service Representative?

To thrive as an EDI Customer Service Representative, you need a solid understanding of electronic data interchange (EDI) processes, customer service principles, and strong problem-solving abilities, often supported by a relevant associate’s degree or equivalent experience. Familiarity with EDI translation software, ERP systems, and communication protocols such as ANSI X12 or EDIFACT is typically required. Outstanding interpersonal skills, attention to detail, and effective time management set top performers apart in this role. These competencies ensure accurate data exchange, prompt issue resolution, and positive client relationships, which are vital for maintaining smooth business operations.

How does an EDI Customer Service Representative typically collaborate with IT and business teams to resolve client issues?

As an EDI Customer Service Representative, you will frequently work alongside IT specialists to troubleshoot and resolve electronic data interchange (EDI) transmission issues, such as mapping errors or connection problems. Additionally, you will collaborate with business teams to understand client requirements and ensure that EDI transactions align with business processes. This cross-functional teamwork is essential to providing timely, accurate solutions for clients and maintaining seamless data exchanges between organizations. Strong communication skills and an ability to translate technical information for non-technical stakeholders are key to success in this role.

What is the difference between Edi Customer Service Representative vs Edi Support Specialist?

AspectEdi Customer Service RepresentativeEdi Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require certifications in EDI systemsSimilar credentials; often requires technical certifications in EDI or related systems
Work EnvironmentCustomer service settings, call centers, or office environmentsTechnical support environments, often involving troubleshooting and system management
Employer & IndustryLogistics, supply chain, retail, and manufacturing companiesSupply chain, logistics, and IT service providers
Search & Comparison IntentUnderstanding customer service roles in EDITechnical support and troubleshooting in EDI systems

The main difference is that Edi Customer Service Representatives focus on assisting clients with EDI-related inquiries and order processing, while Edi Support Specialists handle technical troubleshooting and system support. Both roles require knowledge of EDI systems but serve different functions within the supply chain and logistics industries.

More about EDI Customer Service Representative jobs

What job categories do people searching Edi Customer Service Representative jobs look for?

The top searched job categories for Edi Customer Service Representative jobs are:

EDI Customer Service Representative jobs near you
Infographic showing various Edi Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative Invoice Specialist

QualStaff Resources | San Diego Staffing | Employment Recruitment Company

San Diego, CA • On-site

$23 - $26/hr

Other

Posted 25 days ago

Job description

Customer Service Representative - Medical Device Industry
QUICK FACTS
Location: San Diego, CA 92121
Pay range: $23.00 - $26.00 per hour
Shifts: Monday - Friday, 8 am - 4:30 pm
Duration: 3 month contract
EXPERIENCE/EDUCATION YOU WILL NEED
  • 1-2 years order processing and invoice management / office-based customer service experience
  • Strong background in data entry and customer service
  • Proficiency in Excel and EDI program experience, preferably with SPS Commerce or True Commerce
  • Healthcare or medical device experience is a plus
MAIN DUTIES OF THE JOB
  • Enter and process orders from ERP system
  • Manage EDI customer setup and order processing
  • Respond to customer inquiries via email and phone
  • Generate and maintain sales reports
  • Support order updates, shipping notifications, and invoicing

The company is an equal opportunity employer committed to providing employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age or disability, or any other class protected by Federal, State or local laws.

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