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E911 Jobs (NOW HIRING)

Unity Technologies Corporation

VTC Lead

Columbus, OH

You will lead daily VTC operations while serving as the primary escalation point for SBC/CUBE and E911 issues, ensuring stable, compliant, and well‑documented service performance. You will guide ...

New

Reliasource

UC Engineer

Washington, DC

... § E911 RedSky User data o Document call flow(s) and provide meeting notes to update workbook with data captured and provide to the Iron Bow PM within 3 business days o Under the Iron Bow Lead ...

Stokes County

PUBLIC SAFETY TELECOMMUNICATOR

Danbury, NC · On-site

$19.34 - $31/hr

Utilizes PSAP (Public Safety Answering Point) infrastructure to include Phase II information to verify caller information on E911 calls. Questions callers to determine location and seriousness of ...

PROLIM Global Corporation

cisco migration

Detroit, MI · On-site

... E911 experience • Good knowledge and familiarity with Cisco UCS • Good experience with general networking technologies • Strong understanding with Microsoft Teams Calling • Minimum 3+ years ...

City of Boerne

Dispatcher I

Boerne, TX · On-site

$52K - $65K/yr

Operates telephones both administrative and E911, intercoms, radios, Mobile Data Terminal, teletypes, computers, printers, alarm monitors, and other related electronic and/or mechanical equipment.

SoftQL

Field Integration Engineer

Syracuse, NY · On-site

E911, PSAP, LTE, 5G and C-Band Call Testing * ASIK & ABIL migration to ASIL / ABIO and C-Band integration and call testing Qualifications Additional Information All your information will be kept ...

Customers Bank

Network Voice Engineer

Malvern, PA · On-site

Manage E911 configurations and ensure compliance with emergency calling regulations across all sites. * Design, document, and execute disaster recovery and failover testing plans for voice and ...

Focused HR Solutions

Network Engineer 1.19

Dover, DE · On-site

$65 - $77/hr

Provisioning and maintaining clear ties to Redsky E911 application for E911 tracking purposes. * Experience with updating and creating complex voice dial plans within Oracle Session Border ...

Customers Bank

Network Voice Engineer

Malvern, PA

Manage E911 configurations and ensure compliance with emergency calling regulations across all sites. * Design, document, and execute disaster recovery and failover testing plans for voice and ...

GCI

911 Compliance Analyst

Anchorage, AK · On-site

Ensure E911 projects are completed per FCC & Regulatory time frames. * Support the TAC Compliance Filings i.e., NORS, PSAP, RCA & NOTAMs * Complete Engineering request forms for 911 Route change ...

Stafford County

Communications Officer

Stafford, VA · On-site

$54K - $94K/yr

Interprets and prioritizes E911 calls for appropriate actions; determines nature of call and type of assistance needed; routes calls for expedient handling. Dispatches appropriate Sheriff ...

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All JobsE911 Jobs

E911 information

See salary details

$14

$28

$48

How much do e911 jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for e911 in the United States is $28.52, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.65 per hour, depending on experience, location, and employer.

What is the difference between E911 vs 911 Dispatcher?

AspectE911911 Dispatcher
Primary RoleTechnician managing enhanced emergency call systems and location dataEmergency call taker and dispatcher coordinating response
CertificationsOften requires technical certifications in telecommunications or GISEmergency dispatch certification or training
Work EnvironmentControl centers with technical systemsEmergency response centers, field dispatching
Industry UsageTelecommunications, public safety techPublic safety, emergency services

While both roles are vital in emergency response, E911 specialists focus on managing the technical systems that enhance location accuracy during emergency calls, whereas 911 Dispatchers handle the call-taking and coordination of emergency services. Understanding these differences helps clarify career paths and job expectations in public safety communications.

More about E911 jobs
What cities are hiring for E911 jobs? Cities with the most E911 job openings:
What states have the most E911 jobs? States with the most job openings for E911 jobs include:
What job categories do people searching E911 jobs look for? The top searched job categories for E911 jobs are:
E911 jobs near you
Infographic showing various E911 job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,329 per year, or $28.5 per hour.

Sr. VoIP Communications Engineer

Bowhead

San Diego, CA • On-site

Full-time

Posted 10 days ago

Job description

Overview

SR. VoIP COMMUNICATIONS ENGINEER (PACMED):

Bowhead seeks a Sr. VoIP Communications Engineer to assist in designing, deploying, and securing advanced unified communications solutions built on a ZuluCall/Comms platform for military medical treatment facilities in the pacific Region. This role will support DHA, and federal health-care environments operating modern SIP-based voice, messaging, and video communications. The ideal candidate has deep SIP/VoIP experience across multi-vendor platforms, strong signaling and troubleshooting expertise, and the ability to support secure deployments in DoD and health-care networks.

Responsibilities

VoIP / Unified Communications Engineering

  • Design and deploy ZuluCall/Comms UCaaS environments across cloud, IL5-ready datacenters, and on-premises microservice clusters.
  • Configure SIP trunks, SBCs, dial plans, IVRs, queues, call recording, voicemail services, and conferencing features.
  • Provision and manage SIP endpoints, including Cisco SIP phones, Poly/Polycom, and Yealink.
  • Implement call flows, auto-attendants, queueing, callback, and ACD routing logic.

E911 / Location Services

  • Configure RedSky/Intrado E911, PIDF-LO, LLDP-MED, and nomadic user location services.
  • Validate routing paths and ensure compliance with RAY BAUM'S Act and Kari's Law.

VoIP Security & Compliance

  • Implement secure signaling/media (TLS/SRTP), SIP authentication, and secure provisioning.
  • Support SCAP/DISA STIG checks for VoIP-related workloads and UC infrastructure.
  • Coordinate with cybersecurity teams on RMF and ATO technical requirements for voice systems.

Networking & Infrastructure

  • Work with site network teams to establish VLANs, DHCP, DNS, QoS, PoE, and firewall rules.
  • Assist with WAN redundancy, LTE/Starlink failover, and SD-WAN integrations.
  • Diagnose SIP/RTP quality issues: jitter, latency, MOS, packet loss, codec negotiation.

Troubleshooting & Support

  • Lead advanced troubleshooting of SIP signaling, RTP media path, SBC policies, and endpoint registration.
  • Provide Tier III support for VoIP, analog gateways, ATAs, SBCs, and softphone applications.
  • Collaborate with government technical teams during pilots, testing cycles, and operational validation.
Qualifications
  • 7+ years designing, deploying, and supporting VoIP/SIP systems
  • Strong command of SIP, RTP, SDP, TLS/SRTP and debugging tools (sngrep, Homer, Wireshark)
  • Deep hands-on experience with FreeSWITCH, Kamailio, or OpenSIPS
  • Experience with UCaaS or carrier-grade SIP platforms (NetSapiens preferred)
  • Experience with SBCs such as Ribbon, AudioCodes, TelcoBridges, Oracle, or Sangoma
  • Strong understanding of E911, ELIN/ERL, RedSky/Intrado, and location services
  • Proficiency designing dial plans, IVR flows, queue logic, and call routing policies
  • Strong documentation and customer-facing communication skills

Preferred Experience

  • Experience working with ShoreTel, Cisco CUCM, or similar enterprise telephony platforms
  • Experience in DoD/DHA environments
  • Understanding of DISA STIGs, SCAP, RMF, or FedRAMP
  • Linux experience (Ubuntu, Debian, RHEL)
  • Familiarity with microservice deployments (Docker/Podman/Kubernetes)

Soft Skills

  • Strong analytical and problem-solving skills
  • Ability to lead technical discussions with customers and partners
  • Comfortable working independently in high-responsibility environments
  • Excellent verbal and written communication

Physical Demands:

  • Must be able to lift up to 20 pounds
  • Must be able to stand and walk for prolonged amounts of time
  • Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Public Trust level. US Citizenship is a requirement.

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Employment Type: FULL_TIME

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