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911 Coordinator Jobs (NOW HIRING)

Valley County

911 Dispatch Specialist

Cascade, ID · On-site

$22 - $29.33/hr

What You Will Do As a 911 Dispatch Specialist, no two days are the same ... Your environment will shift from quiet vigilance to fast-paced, high-stakes coordination. Be the ...

City of Shawnee Oklahoma

911 Telecommunicator

Shawnee, OK · On-site

$18.13/hr

911 Telecommunicator Police Department Position: 911 Telecommunicator FSLA: Non-exempt DEPARTMENT ... Coordinates emergency requests. * Operates a teletypewriter updating and retrieving information ...

Valley County, ID

911 Dispatch Specialist

Cascade, ID · On-site

$22 - $29.33/hr

What You Will Do As a 911 Dispatch Specialist, no two days are the same ... Your environment will shift from quiet vigilance to fast-paced, high-stakes coordination. * Be the ...

Rock County, WI

911 Telecommunicator

Janesville, WI · On-site

$27.25 - $30.14/hr

RC-0805274 Department: 911 2nd Shift Opening Date: 08/12/2026 Closing Date: 8/30/2026 5:00 PM ... Coordinates dispatching of public safety responders. * Dispatches, via a radio console or other ...

Cayuga County New York

911 Administrator

Auburn, NY · On-site

$76K - $91K/yr

The 911 Administrator is an administrative position in the field of public safety with ... Coordinates the recommendations made by county and local government agencies, staff, and outside ...

Cayuga County, NY

911 Administrator

Auburn, NY · On-site

The 911 Administrator is an administrative position in the field of public safety with ... Coordinates the recommendations made by county and local government agencies, staff, and outside ...

Quantam

911 Systems Consultant

Philadelphia, PA · On-site

This position is responsible for helping maintain system availability, coordinating upgrades and deployments, resolving technical issues, and supporting the long-term 911 technology roadmap. Key ...

Cass County Government

County Planner

West Fargo, ND

$72K/yr

Serve as the County 911 Coordinator by assigning and maintaining rural addresses, coordinating emergency service zones with the North Dakota Department of Emergency Services, and maintaining ...

Hindscountyms

Administrative Assistant Senior

Raymond, MS · On-site

$33K/yr

Work in conjunction with the 911 coordinator. Assist public in understanding the GIS informational maps including flood information. Print out maps and/or email person requesting information. Work in ...

Georgia

State 911 GIS Project Manager

Atlanta, GA · On-site

State 911 GIS Project Manager Agency: Governor, Office of the Job Requisition ID: JR0000002612 ... This role will support statewide GIS coordination involving addressing, road centerlines, emergency ...

Quantum Sky

911 Systems Trainer

Hagatna, GU · On-site

$70K - $85K/yr

Technical knowledge of Next Generation 9-1-1 (NG9-1-1) systems, vendor coordination, stakeholder ... Collaborate with 911 system providers. * Lead engaging in-person or virtual classroom sessions for ...

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911 Coordinator information

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$10

$22

$36

How much do 911 coordinator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for 911 coordinator in the United States is $22.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.24 per hour, depending on experience, location, and employer.

What does a 911 coordinator do?

A 911 Coordinator is responsible for managing and overseeing the operations of emergency communication systems, such as 911 call centers. Their duties include coordinating communication between emergency responders, ensuring the proper functioning of dispatch systems, managing staff training, and maintaining compliance with relevant laws and regulations. They also play a key role in developing policies and procedures to improve emergency response efficiency and may be involved in public education about 911 services.

What are the key skills and qualifications needed to thrive as a 911 coordinator, and why are they important?

To thrive as a 911 Coordinator, you need expertise in emergency management, knowledge of public safety protocols, and typically a background in communications or a related field. Familiarity with Computer-Aided Dispatch (CAD) systems, geographic information systems (GIS), and relevant certifications such as APCO or NENA is common. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for coordinating teams and resources during emergencies. These skills ensure efficient emergency response, seamless coordination among agencies, and community safety.

What are some common challenges faced by 911 coordinators, and how can they be managed effectively?

911 Coordinators often deal with high-pressure situations, including managing emergency call volume, coordinating between multiple agencies, and ensuring up-to-date technology systems. One common challenge is maintaining clear communication across teams during critical incidents, which requires strong interpersonal and organizational skills. Proactively updating protocols, providing regular training, and leveraging technology can help manage these challenges and ensure effective emergency response. Additionally, building solid relationships with law enforcement, fire, and medical agencies supports smoother operations and quicker problem-solving.

What is the difference between 911 Coordinator vs 911 Dispatcher?

Aspect911 Coordinator911 Dispatcher
Primary RoleOversees emergency communication systems, coordinates response efforts, manages staff and resourcesResponds to emergency calls, gathers information, dispatches first responders
Required CertificationsEmergency Medical Dispatch (EMD), CPR, 911 dispatcher certification often preferred911 dispatcher certification, CPR, EMD training
Work EnvironmentEmergency communication centers, administrative settingsEmergency call centers, dispatch rooms
Industry UsagePublic safety agencies, emergency managementPublic safety agencies, law enforcement, fire departments

While both roles are vital in emergency response, the 911 Coordinator manages the overall system and staff, ensuring efficient operations, whereas the 911 Dispatcher handles incoming calls and dispatches responders. Understanding these differences helps clarify career paths and job expectations in emergency services.

What cities are hiring for 911 Coordinator jobs?

Cities with the most 911 Coordinator job openings:

What are the most commonly searched types of 911 jobs?

The most popular types of 911 jobs are:

What states have the most 911 Coordinator jobs?

States with the most job openings for 911 Coordinator jobs include:

What job categories do people searching 911 Coordinator jobs look for?

The top searched job categories for 911 Coordinator jobs are:

911 Coordinator jobs near you
Infographic showing various 911 Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $46,501 per year, or $22.4 per hour.

911 Coordinator- Job ID 93781

Minnesota Department of Public Safety

Saint Paul, MN • On-site

$32.40 - $47.76/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

Job Summary

**This Job ID was originally announced on 6/10/2026 - 6/23/2026 and is being re-announced to fill an additional position.  All applications submitted during the first announcement period are still active.

The 911 Coordinator will serve as a liaison between ECN and 911 stakeholders across the state. They are responsible for accurate and timely information sharing, fostering collaboration, and supporting the implementation of Next Generation 911 as it applies to PSAPs. The employee will work in an assigned geographic area/region to build relationships, create trust, align goals, and facilitate communication between ECN and stakeholders including PSAP managers, sheriffs, police/fire/EMS chiefs, county commissioners, and other stakeholders.

Applicants from Greater Minnesota are strongly encouraged to apply!

**Hybrid Eligible: ** Employees may telework up to 50% or more, depending on the position and the needs of the division. 

Qualifications

Minimum Qualifications

Three (3) years of professional experience that includes:

  • Knowledge of 911 call-taking processes and technology. 
  • Demonstrable skills in building consensus, project management, and internal/external communications. 
  • Knowledge of 911 statutory and FCC regulatory environment.
  • Ability to work cooperatively with individuals from diverse backgrounds and underserved communities

*Associate's degree in criminal justice, Information Technology or a closely related field may substitute for six (6) months experience and bachelor's degree in criminal justice, Information Technology or a closely related field may substitute for one (1) year of experience.

Preferred Qualifications

  • Experience as a manager/administrator/supervisor of a PSAP.
  • A background in working with senior leaders and elected individuals. 
  • Certification as an ENP (Emergency Number Professional) and/or other certifications recognized by NENA or APCO.
  • 5 years of experience working in a PSAP/911 emergency communications center or in a public safety position that provides support and/or oversight of a 911 emergency communications center.

Physical Requirements

Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain a stationary position for long periods of time while carrying out job duties.

Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:

  • Criminal history
  • Reference check
  • Driving record check

The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify.  

Company Description

When you bring your career to the State of Minnesota, the work you do affects the quality of life of millions of Minnesotans. From those who shape policy, to those who keep us safe, preserve our environment, or take care of our most vulnerable populations, we take our responsibilities to the public seriously. We need diverse and talented individuals – like you – to serve our great state and build a better Minnesota.

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