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Opportunities Inc

DORS Program Manager

Lanham, MD · On-site

$70K - $75K/yr

The DORS Program Manager oversees the planning, delivery, and compliance of vocational rehabilitation and employment services funded through the Maryland Division of Rehabilitation Services (DORS)

Christel House

Childcare Attendant

Indianapolis, IN · On-site

The Christel House DORS Drop In Childcare is designed to offer free, temporary, short-term childcare for the students of Christel House DORS. Our ultimate goal is for the parents/guardians to work ...

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As of Jun 29, 2026, the average hourly pay for dors in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

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Dors often encounter challenges related to managing high workloads and balancing multiple projects simultaneously, which requires strong organizational and time-management skills. Collaboration with cross-functional teams is essential, so effective communication and adaptability are key to ensuring smooth workflow and successful project outcomes. To address these challenges, many Dors utilize project management tools and regular team check-ins to prioritize tasks, set realistic deadlines, and foster open communication.

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What is the difference between Dors vs Data Analysts?

AspectDorsData Analysts
Required CredentialsTypically requires a degree in health sciences, public health, or related fieldsUsually requires a degree in statistics, mathematics, or data science
Work EnvironmentPrimarily in healthcare settings, clinics, or hospitalsOften in offices, consulting firms, or research institutions
Employer & Industry UsageUsed mainly in healthcare and public health sectorsCommon across various industries including finance, marketing, and healthcare
Common Search & Comparison IntentUnderstanding roles in healthcare data managementComparing data analysis roles across industries

While Dors focus on health data management within healthcare settings, Data Analysts have a broader scope across multiple industries, utilizing statistical skills to interpret data and support decision-making. Both roles require analytical skills but differ in industry focus and required credentials.

What company hires the most people with disabilities?

Many large companies actively hire people with disabilities, with some of the top employers including CVS Health, Walgreens, and JPMorgan Chase. These companies often have dedicated diversity and inclusion programs, accessible workplaces, and accommodations to support employees with disabilities across various roles and departments.

What is the best career for a disabled person?

The best career for a disabled person depends on individual abilities, interests, and accommodations needed. Many roles in remote work, customer service, data entry, and administrative support are accessible and can be adapted with assistive technologies. Vocational training and certifications can also help in finding suitable employment aligned with personal skills.

What jobs pay 10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree include roles such as sales managers, real estate brokers, commercial pilots, and skilled trades like electricians or plumbers. Success in these fields often depends on experience, certifications, or licensing, rather than formal education, and they may require strong interpersonal skills or technical training.
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Infographic showing various Dors job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 4% Part Time, 7% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.
DORS Program Manager

DORS Program Manager

Opportunities Inc

Lanham, MD • On-site

$70K - $75K/yr

Full-time

Posted yesterday

Key responsibilities

  • Directly supervise and provide coaching to Employment Specialists, Job Developers, and Community Support Professionals delivering DORS-funded vocational rehabilitation and employment services.

  • Oversee the delivery and compliance of DORS-authorized services, ensuring alignment with Individualized Plans for Employment, funding authorizations, and reporting requirements.

  • Ensure timely and accurate completion, review, and approval of all required DORS documentation, service reports, and billing in accordance with state and agency standards.

Job description

Opportunities, Inc. seeks to ensure that all people with intellectual and developmental disabilities are provided chances to build a broad range of skills, gain new knowledge, interact with their community and, most importantly, be provided a variety of inclusive opportunities within the communities where they work, recreate, and live. We provide excellence in vocational, social, and adaptive skill development to help adults with disabilities achieve their fullest potential for independence and self-confidence.

JOB SUMMARY:

The DORS Program Manager oversees the planning, delivery, and compliance of vocational rehabilitation and employment services funded through the Maryland Division of Rehabilitation Services (DORS). This position provides leadership, guidance, and supervision to Employment Specialists, and Community Support Professionals delivering assessments, job development supports, job coaching services, and short-term employment supports.


The DORS Program Manager ensures services align with DORS policies, timelines, funding authorizations, and reporting requirements, while promoting high-quality, person-centered employment outcomes for individuals with disabilities. This role serves as a primary liaison with DORS counselors and internal leadership, ensures regulatory compliance, supports staff development, and reinforces the organization’s mission and values.

Office Location: Headquarters
FLSA Classification: Exempt
Reports To: Chief Programs Officer
Salary Range: $70,000 -$75,000 annually

ESSENTIAL FUNCTIONS:

Staff Supervision, Development, and Oversight

  • Directly supervise a multidisciplinary team that may include Employment Specialists, Job Developers, and Community Support Professionals.
  • Provide structured supervision and coaching to direct reports through regular 1:1 meetings focused on performance, service quality, documentation accuracy, and employment outcomes.
  • Coordinate with the Director of Training regarding onboarding, orientation, and field-based training for new staff.
  • Ensure staff maintain all required certifications and training related to Vocational Rehabilitation Services, including DORS-specific documentation and service expectations.
  • Conduct performance evaluations, probationary reviews, and ongoing feedback in collaboration with People Operations.
  • Participate in recruitment, interviewing, and selection of employment service staff as needed.
  • Promote professional development for all Employment Specialists related to evidence-based employment practices, including job development, employer engagement, and supported employment for all employment specialists.


Program and Service Delivery Oversight (DORS-Focused)

  • Oversee the delivery of all DORS-authorized services including:
    • Employee Development Services
    • Job Development
    • Job Development Prep
    • Job Coaching (on-site and off-site)
    • Pre-ETS (future service)
    • Benefits Counseling (future service)
  • Ensure services are delivered in accordance with Individualized Plans for Employment (IPEs) and DORS authorizations.
  • Monitor service timelines to ensure timely progress toward employment outcomes.
  • Ensure accurate alignment of service delivery with authorized funding to prevent service disruptions.
  • Collaborate closely with DORS counselors to communicate progress, address barriers, and adjust services as needed.
  • Support the coordination of employer engagement, job placement, and fading of support where appropriate.
  • Participate in the development and implementation of new programs focused on improving employment outcomes for people with I/DD both internally and externally – with a focus on building new programs in-house that are funded through DORS or other entities.
  • Ensure individuals are seen consistently, and services are delivered as authorized.


Documentation, Billing, and Compliance

  • Ensure timely, accurate completion of all required DORS documentation, including progress notes, job development reports, job coaching reports, and case summaries.
  • Review and approve DORS service reports prior to submission to billing.
  • Collaborate with billing and finance staff to ensure accurate invoicing and reconciliation of DORS-funded services.
  • Monitor staff documentation for quality, accuracy, and compliance with state and agency standards.
  • Prepare and gather documentation for audits, utilization reviews, or DORS monitoring activities.
  • Participate in all activities related to creating, updating, or reviewing the Cooperative Agreement between Opportunities Inc. and the Division of Rehabilitation Services.


Quality Assurance and Risk Management

  • Collaborate with leadership to address incidents, service concerns, and performance issues in a timely and professional manner.
  • Ensure all staff understand and comply with incident reporting and risk management protocols.
  • Conduct internal reviews to ensure adherence to DORS regulations, ethical standards, and best practices.
  • Identify service gaps, trends, and opportunities for continuous quality improvement.


Collaboration and Stakeholder Engagement

  • Serve as a key liaison between the organization and Maryland DORS counselors, supervisors, and state partners.
  • Build and maintain strong working relationships with employers, community partners, schools, and referral sources.
  • Expand DORS services to new areas throughout the state.
  • Attend internal and external meetings, community events, and transition fairs related to vocational rehabilitation and employment services.
  • Collaborate with other Program Managers to ensure consistency of services across programs.


Administrative and Operational Responsibilities

  • Approve staff timesheets, mileage, and expenses within required timeframes.
  • Monitor overtime and staffing coverage, ensuring appropriate approvals and continuity of services.
  • Support scheduling and staffing coordination to meet individual service needs.
  • Assist with tracking staff assignments, caseloads, and service capacity.
  • Provide Best Practices support and training to both DDA – Employment Specialists and DORS – Employment Specialists.
  • Utilize agency technology systems to track service delivery, documentation, and outcomes.


QUALIFICATIONS AND DESIRED SKILLS

  • Bachelor’s degree in Rehabilitation, Human Services, Social Work, Education, or a related field required; Master’s degree preferred.
  • Minimum of 5 years of experience working with individuals with disabilities in vocational rehabilitation, employment services, or a related field.
  • Demonstrated knowledge of Maryland Division of Rehabilitation Services (DORS) programs, requirements, and service models preferred.
  • Experience supervising staff in community-based employment or rehabilitation settings.
  • Strong knowledge of person-centered and evidence-based employment practices.
  • Excellent organizational, analytical, and problem-solving skills.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office and electronic documentation systems.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Cultural competence and ability to work effectively with diverse populations.
  • Valid driver’s license, reliable transportation, and willingness to travel throughout Maryland as needed.


A WEEK IN THE LIFE OF A DORS PROGRAM MANAGER

  • Supervising and coaching Employment Specialists/Job Developers
  • Reviewing and approving DORS service documentation and reports
  • Communicating with DORS counselors regarding participant progress and authorizations
  • Addressing service barriers and supporting staff problem-solving
  • Observing services in the community and providing on-the-job guidance
  • Coordinating employer outreach and job placement strategies
  • Reviewing billing submissions and documentation for compliance
  • Participating in internal meetings and external stakeholder engagements

Opportunities, Inc. is an Equal Opportunity Employer


Monday through Friday 8 am - 4 pm