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Documentation Jobs in Raleigh, NC (NOW HIRING)

SoftPro is seeking an Associate Real Estate Documents Developer to join our amazing SoftPro Select Client Solutions team, which supports Softpro's largest customer, Fidelity National Financial. This ...

SoftPro is seeking an Associate Real Estate Documents Developer to join our amazing SoftPro Select Client Solutions team, which supports Softpro's largest customer, Fidelity National Financial. This ...

SoftPro is seeking an Associate Real Estate Documents Developer to join our amazing SoftPro Select Client Solutions team, which supports Softpro's largest customer, Fidelity National Financial. This ...

... other documentation required for the planning, implementation, and operations activities in support of NC Medicaid. This role leads the APD kickoff, review, and closeout meetings, reviews and ...

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Documentation information

See Raleigh, NC salary details

$12

$23

$41

How much do documentation jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for documentation in Raleigh, NC is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $26.63 per hour, depending on experience, location, and employer.

What is a documentation specialist?

Documentation specialists are professionals responsible for creating, managing, and maintaining documents and manuals that provide instructions, guidelines, and information related to a company's products, services, or processes. They work to ensure that all written materials are accurate, clear, and accessible to the intended audience. Their tasks may include writing user guides, editing technical documents, organizing files, and collaborating with subject matter experts to gather information. Documentation specialists play a key role in supporting training, compliance, and efficient operations within an organization.

What are the key skills and qualifications needed to thrive as a documentation specialist?

To thrive as a Documentation Specialist, you need strong written communication skills, attention to detail, and a background in technical writing or a related field. Familiarity with documentation tools such as Microsoft Word, Adobe Acrobat, and content management systems is typically required, along with knowledge of relevant style guides. Excellent organizational skills, adaptability, and the ability to collaborate with subject matter experts help individuals stand out in this role. These skills ensure the creation of clear, accurate, and accessible documentation that supports business operations and knowledge transfer.

How does a documentation specialist typically collaborate with subject matter experts during the documentation process?

Documentation Specialists often work closely with subject matter experts (SMEs) to gather accurate and detailed information about products, processes, or systems. This collaboration usually involves conducting interviews, attending meetings, and reviewing technical materials provided by SMEs. Establishing clear communication channels and building good working relationships with SMEs are essential to ensure documentation is both technically accurate and accessible to the intended audience. Regular feedback loops and draft reviews are common practices to maintain quality and consistency.

What is the difference between Documentation vs Technical Writer?

AspectDocumentationTechnical Writer
CredentialsTypically requires technical knowledge, certifications in specific tools or industriesRequires strong writing skills, often with certifications in technical communication or related fields
Work EnvironmentOften involves creating manuals, guides, and online help for products or servicesFocuses on producing clear, concise technical content for manuals, guides, and documentation
Industry UsageUsed across various industries including IT, manufacturing, and engineeringPrimarily found in tech, software, and engineering sectors
Search & ComparisonPeople compare Documentation with Technical Writer to understand roles and responsibilities

While both roles involve creating technical content, Documentation generally refers to the broader process of producing technical materials, whereas a Technical Writer is a professional responsible for crafting clear and effective technical documents within that process.

What is a documentation job?

A documentation job involves creating, editing, and maintaining technical documents such as user manuals, guides, and procedures to ensure clear communication of product or process information. It often requires skills in writing, editing, and familiarity with tools like MS Word or Adobe FrameMaker. These roles are common in industries like technology, manufacturing, and healthcare.

What are the most commonly searched types of Documentation jobs in Raleigh, NC?

The most popular types of Documentation jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Documentation jobs?

Cities near Raleigh, NC with the most Documentation job openings:

Infographic showing various Documentation job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% Internship, 65% Full Time, 22% Part Time, 5% Temporary, and 7% Contract. Highlights an 92% In-person, 5% Hybrid, and 3% Remote job distribution, with an average salary of $48,978 per year, or $23.5 per hour.

Real Estate Documents Developer

SoftPro

Raleigh, NC โ€ข On-site

$65 - $90/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago


Job description

SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftProโ€™s technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.

SoftProโ€™s Headquarters is in Raleigh, North Carolina. SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2026 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 14 times since 2012!

SoftPro is seeking an Associate Real Estate Documents Developer to join our amazing SoftPro Select Client Solutions team, which supports Softproโ€™s largest customer, Fidelity National Financial.

This position can be in our Raleigh, NC office in a hybrid role, or remote.

What will I do as an Associate Documents Developer at SoftPro?
  • Maintain high quality real estate documents to support customer requirements
  • Understand the design aspects of MS Word
  • Ability to learn HTML based proprietary document coding
What will I need to be successful as an Associate Documents Developer at SoftPro?
  • A comprehensive understanding of a real estate transaction
  • Thorough knowledge of the documents used in the Real Estate Closing and Title Insurance industry
  • Advanced skills with MS Office, Excel, Word, and Outlook
  • Must be a team player, flexible, and exhibit excellent communications skills
  • Exceptional attention to detail
  • Strong customer service skills
  • Ability to quickly learn new software
  • Prior experience with SoftPro Select is a plus!
  • Prior development skills are a plus!
  • Bachelorโ€™s degree or Associate degree, two plus years related experience and/or training, or an equivalent combination of education and experience.
Why Youโ€™ll Love Working Here
  • Be part of a supportive, fun team that values innovation and collaboration.
  • Enjoy opportunities for professional growth and continuous learning.
  • Make a real difference by helping customers succeed with tools that power the real estate industry.
COMPENSATION & BENEFITS

FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location.

The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees.

  • Potential bonus or commission eligibility
  • Insurance (medical/dental/vision/life/disability)
  • Matching 401(k) plan
  • Matching employee stock purchase plan
JOIN US AND LIVE OUR CORE VALUES
  • Deliver AMAZING Customer Service
  • Be an AWESOME Teammate
  • Adopt a Sense of Urgency
  • Innovate to be Efficient
  • Produce Quality Work
  • Take Initiative
  • Go the Extra Mile
EQUAL OPPORTUNITY POLICY

FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

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