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District Operations Director Jobs (NOW HIRING)

We are currently seeking a District Operations Manager to be in Ephrata, PA . The primary ... Oversee all direct report processes and accountability, to include hiring, retaining qualified team ...

District Operations Manager I

Ephrata, PA · On-site

$89.57K - $97.43K/yr

We are currently seeking a District Operations Manager to be in Ephrata, PA . The primary ... Oversee all direct report processes and accountability, to include hiring, retaining qualified team ...

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District Operations Director information

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$34K

$107.7K

$179.5K

How much do district operations director jobs pay per year?

As of May 29, 2026, the average yearly pay for district operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a District Operations Director, and why are they important?

To thrive as a District Operations Director, you need strong leadership abilities, strategic planning expertise, and a background in business administration or a related field. Familiarity with operations management software, budgeting tools, and often a relevant certification like Lean Six Sigma or PMP is highly valuable. Excellent communication, problem-solving, and team-building skills are crucial for effectively managing multiple locations and stakeholders. These skills and qualifications are essential to drive operational efficiency, achieve business goals, and foster a high-performing, cohesive team across the district.

How does a District Operations Director typically collaborate with other departments to achieve organizational goals?

A District Operations Director often works closely with department heads, such as sales, finance, and human resources, to ensure alignment on strategic objectives and operational efficiency. Regular cross-functional meetings and joint planning sessions help address challenges and identify opportunities for improvement across the district. This collaboration is essential for maintaining consistent standards, driving performance, and implementing company-wide initiatives effectively. Being proactive and communicative is key, as these interactions frequently involve troubleshooting issues and coordinating resources to meet district targets.

What are District Operations Directors?

District Operations Directors are senior management professionals responsible for overseeing the operations of multiple locations or branches within a specific geographic district. They ensure that each site meets organizational standards for performance, compliance, and customer service. Their duties often include budgeting, staff management, implementing company policies, and acting as a liaison between upper management and individual locations. District Operations Directors play a crucial role in achieving business goals, driving operational efficiency, and maintaining consistency across all sites within their district.

What is the difference between District Operations Director vs District Manager?

AspectDistrict Operations DirectorDistrict Manager
ResponsibilitiesOversees multiple districts, develops strategic plans, manages regional operationsManages daily operations within a specific district, focuses on team performance and sales
CredentialsTypically requires a bachelor's degree, extensive experience in operations or managementUsually requires a bachelor's degree, experience in retail or service management
Work EnvironmentCorporate offices, regional meetings, strategic planning sessionsOn-site in stores or facilities within the district

The District Operations Director generally has broader strategic responsibilities across multiple districts, focusing on high-level planning and regional oversight. In contrast, the District Manager concentrates on day-to-day operations and team management within a specific district. Both roles require relevant experience and similar educational backgrounds, but their scope and focus differ significantly.

More about District Operations Director jobs
What cities are hiring for District Operations Director jobs? Cities with the most District Operations Director job openings:
What are the most commonly searched types of District Operations jobs? The most popular types of District Operations jobs are:
What states have the most District Operations Director jobs? States with the most job openings for District Operations Director jobs include:
Infographic showing various District Operations Director job openings in the United States as of May 2026, with employment types broken down into 63% Full Time, 34% Part Time, and 3% Temporary. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
District Operations Manager

District Operations Manager

Crunch Fitness

Schaumburg, IL • On-site

Full-time

Posted 17 days ago


Job description

Are you looking to combine work, fitness and fun?
Are you looking for an opportunity to lead and inspire people?
Are you energetic, and enthusiastic about helping people meet their fitness goals?
Are you looking for growth opportunities and advancement?
Then you should come join our team!
AS A MEMBER OF THE CRUNCH FITNESS FAMILY YOU WILL RECEIVE:

  • A competitive salary with benefits
  • Complimentary Club membership
  • Employee discounts
  • Flexible schedules

At Crunch Fitness we are committed to helping our team members and members to become the best version of themselves. We're changing the landscape of the fitness industry and believe that fitness can be accessible, affordable and a way of life for everyone. There are no Judgments here = not too much or not enough, no stares of disapproval. Here we keep open minds. We are nurturers. We seek only to encourage, empower and entertain. There is no one type. There is no one reason. There is no one way. What we are is a diverse community; what we have is a culture of fun; what there is, is room for everyone; all kinds of people with all kinds of goals who've chosen to reach them with us. We're looking for committed and dedicated individuals to help grow our business, so that we can share and spread our "NO JUDGMENTS" philosophy with more people.
Description :
The District Operations Manager (DOM) ensures that our clubs deliver the best guest and member experience.
  • Responsible for communicating and upholding company standards and leading by example for delivering the Crunch Fitness "NO JUDGMENTS" philosophy and delivering what our members want most; clean clubs, friendly helpful team members and a highly maintained club
  • Ensure that team members consistently execute the basics in punctuality, dress code friendliness and cleanliness
  • Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club
  • Work closely with club managers to hire, train and develop a strong team of Member Service Representatives and Kids' Club professionals that deliver on company goals and reflects our "NO JUDGMENTS" philosophy.
  • Responsible for the successful attainment of department targets (e.g. member service, cleanliness, revenue, and retention)
  • Work closely with club managers to ensure that the facility is well equipped, and provides a clean and safe environment for both members and employees

Essential Duties & Responsibilities :
  • Service Management
  • Ensure that all club members receive exceptional member service experience
  • Proactively engage club member base, regularly greet and interact with members, and conduct member satisfaction surveys under company guidelines
  • Resolve member concerns and complaints in a professional manner within Crunch Fitness corporate and club parameters
  • Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience
  • Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience
  • Club Administration
  • Drive club efforts in achieving revenue goals in Retail, Drink, Juice Bar and ancillary revenue
  • Work with club managers in planning and implementation of promotions and merchandising
  • Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure
  • Ensure Kids' Club team members follow all policies and procedures to ensure a safe environment for our member's children
  • Ensures the proper adult to child ratio is enforced in Kids' Club at all times
  • Ensure that only team members who have completed the appropriate training work in Kids' Club
  • Implement new operational procedures in the club and follow-up with compliance checks by monitoring club systems and employee performance
  • Mediate club team member relations matters for all club operations team members
  • Ensure that all systems and standard operating procedures are accurately followed
  • Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports
  • Staffing and Development
  • Maintain a fully engaged and high performing member service team that aligns with company values and goals
  • Assist club managers train & develop Front Desk, Kid's Club staff.
  • Conduct meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals. Offer career growth and advancement opportunities
  • Coach staff under the guidance of the Vice President of Operations, District Manager and consult with the Human Resources Manager for additional direction when necessary
  • This position directly manages 6-7 locations in the Treasure Valley area.

Qualifications :
  • 1-2 years as customer service / operations
  • Preferred: Prior multi unit management experience in fitness, retail or hospitality industry leading 3-10 employees
  • Face-to-face customer service experience.
  • Strong interpersonal and communication skills, including proper telephone etiquette
  • Possesses strong organizational skills to execute and prioritize multiple tasks
  • Understands basic record keeping practices and procedures
  • Experience operating office equipment such as computers, calculators, and photocopiers. Must be computer proficient with basic skills in Word and Excel

Certifications / Educational Requirements :
  • High School diploma or General Educational Development (G.E.D.)
  • Bachelor's Degree preferred but not required
  • Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification required

Physical Requirements :
  • Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public
  • Ability to access and operate Company computer system including prepare documents, enter data into computer system, read reports from a computer data base or email system

Work Environment :
  • While performing the duties of this job, regularly exposed to moving mechanical parts
  • The noise level in the environment is occasionally loud
  • Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business

Work Environment :
  • Must be able to travel by car and airplane up to 10% of the time

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
FUNCTIONAL GROUP Operations
FULL-TIME Full-time
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.