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Dispatcher Trainee Jobs (NOW HIRING)

Gallatin County

911 Dispatcher

Bozeman, MT

$24.97/hr

Dispatcher trainees will learn emergency and non-emergency call-taking, radio dispatching, and documentation functions using Computer Aided Dispatch (CAD). Duties include screening and prioritizing ...

Constellis

Dispatcher/Alarm Monitor

Lakewood, CO

$32.21/hr

Assistin the training of dispatcher trainees. * Routinely test alarms, communication systems, and other devices. QUALIFICATIONS * US Citizenship Required. * Candidates will need to undergo a ...

Constellis

Dispatcher/Alarm Monitor

Aurora, CO · On-site

$32.21/hr

Perform dispatching duties for other locations in the event of a failure. * Assist in the training of dispatcher trainees. * Routinely test alarms, communication systems, and other devices.

Gallatin County, MT

911 Dispatcher

Bozeman, MT · On-site

$24.97/hr

Dispatcher trainees will learn emergency and non-emergency call-taking, radio dispatching, and documentation functions using Computer Aided Dispatch (CAD). Duties include screening and prioritizing ...

Constellis

Dispatcher/Alarm Monitor

Philadelphia, PA · On-site

$26.59/hr

Perform dispatching duties for other locations in the event of a failure. * Assist in the training of dispatcher trainees. * Routinely test alarms, communication systems, and other devices.

State of Maryland - MSP - Field Operations Bureau

MD

$42K - $54K/yr

Please select only the county/counties (locations) for which\r\nyou are willing to accept employment.\r\n Main Purpose of Job The main purpose of the MSP Emergency Dispatcher Trainee is to facilitate ...

State of Maryland - MSP - Field Operations Bureau

MD

$42K - $54K/yr

Please select only the county/counties (locations) for which\r\nyou are willing to accept employment.\r\n Main Purpose of Job The main purpose of the MSP Emergency Dispatcher Trainee is to facilitate ...

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How much do dispatcher trainee jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for dispatcher trainee in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a Dispatcher Trainee?

A Dispatcher Trainee is an entry-level position for individuals learning to coordinate and manage communications for emergency or non-emergency services, such as police, fire, ambulance, or transportation. Trainees receive on-the-job training to understand protocols, use communication equipment, and handle stress in fast-paced environments. Their role is to support senior dispatchers while becoming proficient in processing calls, dispatching appropriate units, and maintaining detailed records. As they gain experience and pass required assessments, they may advance to full dispatcher roles.

What are the key skills and qualifications needed to thrive as a Dispatcher Trainee, and why are they important?

To thrive as a Dispatcher Trainee, you need strong organizational skills, attention to detail, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and basic computer applications is typically required. Excellent communication, stress management, and problem-solving abilities help you handle high-pressure situations and interact effectively with callers and team members. These skills are essential for ensuring accurate, timely information flow and maintaining safety and efficiency in emergency or logistics operations.

What are some common challenges faced by Dispatcher Trainees during their initial training period?

Dispatcher Trainees often encounter challenges such as managing high-pressure situations, quickly adapting to rapidly changing information, and efficiently using specialized communication systems. Learning to prioritize multiple incoming requests and maintaining clear communication with both field personnel and the public can be demanding. However, structured training programs, mentorship from experienced dispatchers, and ongoing feedback help trainees build confidence and proficiency over time.

What is the difference between Dispatcher Trainee vs Dispatcher?

AspectDispatcher TraineeDispatcher
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; experience preferred
Work EnvironmentTraining period, supervised, entry-levelFull responsibilities, independent decision-making
Job ResponsibilitiesLearning dispatch procedures, shadowingScheduling, routing, communication with drivers

The Dispatcher Trainee is an entry-level position focused on learning and shadowing experienced dispatchers, while the Dispatcher is a fully responsible role managing daily operations. The trainee is in a learning phase, whereas the dispatcher handles independent decision-making and client interactions.

More about Dispatcher Trainee jobs
What cities are hiring for Dispatcher Trainee jobs? Cities with the most Dispatcher Trainee job openings:
What are the most commonly searched types of Dispatcher jobs? The most popular types of Dispatcher jobs are:
What states have the most Dispatcher Trainee jobs? States with the most job openings for Dispatcher Trainee jobs include:
What job categories do people searching Dispatcher Trainee jobs look for? The top searched job categories for Dispatcher Trainee jobs are:
Dispatcher Trainee jobs near you
Infographic showing various Dispatcher Trainee job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,823 per year, or $22 per hour.

Service Coordinator (Customer Service & Dispatcher Trainee) - Santa Fe

TLC Plumbing Heating Cooling Electrical

Santa Fe, NM • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago

Job description

At TLC Plumbing Heating Cooling Electrical, we take pride in being an award-winning company built on a foundation of excellence and innovation. Our life-changing culture fosters growth, collaboration, and success, making us a sought-after workplace for experienced professionals looking to elevate their careers.
Our mission is simple yet powerful: to provide a stable and supportive work environment while earning the respect of our peers and industry leaders. We achieve this by staying true to our core values-honesty, hard work, respect, compassion, and consistency-which guide everything we do.
Job Description
Are you passionate about helping people, solving problems, and keeping things running smoothly? Do you thrive in a fast-paced environment where every day brings new challenges?
TLC Plumbing, Heating, Cooling & Electrical is seeking a Service Coordinator (Customer Service & Dispatcher Trainee) to join our Operations Team. This is more than an office position-it's an opportunity to build a long-term career in customer service and operations.
As a Service Coordinator, you'll serve as the communication hub between our customers, technicians, and office staff. You'll provide exceptional customer service, coordinate scheduling, support daily office operations, and receive hands-on training to become a Service Dispatcher. If you're organized, adaptable, and enjoy working with people, we'll provide the tools and training to help you succeed.
Job Responsibilities
Customer Service
  • Deliver exceptional customer service by answering incoming calls and assisting customers with professionalism and empathy.
  • Schedule service appointments and provide customers with updates regarding their service requests.
  • Answer questions, resolve concerns, and ensure every customer has a positive experience.
  • Build lasting relationships with customers through excellent communication and follow-through.
  • Represent TLC's Core Values in every customer interaction.

Scheduling & Operations
  • Schedule and coordinate service appointments efficiently.
  • Learn dispatch procedures and assist with technician scheduling and routing.
  • Communicate with technicians, dispatchers, managers, and office staff to support daily operations.
  • Monitor incoming emails, voicemails, and customer requests to ensure timely responses.
  • Help maintain technician productivity and daily workflow.
  • Assist in coordinating emergency or priority service calls as needed.

Administrative Support
  • Enter and maintain accurate customer information, work orders, and service records.
  • Assist with invoices, purchase orders, billing support, and general administrative tasks.
  • Prepare reports, spreadsheets, and business documents.
  • Maintain organized office files and records.
  • Assist with ordering office supplies and maintaining an organized office environment.
  • Support leadership and team members with projects and day-to-day operational needs.

What Makes Someone Successful in This Role?
We're looking for someone who:
  • Enjoys talking with people and providing outstanding customer service.
  • Can think quickly and stay calm under pressure.
  • Likes solving problems and finding solutions.
  • Thrives in a fast-paced environment where no two days are the same.
  • Is highly organized and able to juggle multiple priorities.
  • Takes initiative instead of waiting to be told what to do.
  • Wants to learn new skills and grow into a dispatcher or operations role.
  • Is dependable, positive, and enjoys working as part of a team.

Job Requirements
  • Outstanding customer service and communication skills.
  • Professional phone etiquette and a friendly, positive attitude.
  • Strong organizational and multitasking abilities.
  • Ability to prioritize changing workloads in a fast-paced environment.
  • Excellent attention to detail and accuracy.
  • Strong problem-solving and critical thinking skills.
  • Comfortable learning new software, systems, and technology.
  • Ability to communicate effectively with customers, technicians, vendors, and coworkers.
  • Dependable, self-motivated, and eager to learn.
  • Ability to maintain confidentiality and professionalism.

Qualifications
We welcome candidates with experience in:
  • Customer Service Representative
  • Dispatcher
  • Service Coordinator
  • Administrative Assistant
  • Office Coordinator
  • Call Center Representative
  • Receptionist
  • Scheduling Coordinator
  • Hospitality or retail management
  • Plumbing, HVAC, electrical, or construction office experience (preferred)

Additional Qualifications
  • Experience with Microsoft Office, Google Workspace, or similar software.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management abilities.
  • Must be dependable, punctual, and professional.

No dispatch experience? No problem!
If you have exceptional customer service skills, strong computer skills, and a willingness to learn, we'll provide the training needed to become a successful dispatcher.
Why choose us?
  • Comprehensive Benefits: Enjoy Medical, Dental, and Vision insurance, along with voluntary benefits that cater to your personal and family needs.
  • Secure your future with our retirement plan and company-provided life insurance policy.
  • Career Growth Opportunities: Experience unparalleled professional development in an empowering culture that values your growth and potential.
  • Great Work Culture: Be part of an empowering and collaborative community.

Salary
$18-$25
Equal Opportunity Employer, including disabled and veterans.

Apply