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Dispatcher Trainee Jobs (NOW HIRING)

Weber County

911 Emergency Dispatcher Trainee

Ogden, UT · On-site

$24.04/hr

Weber Area Dispatch PERSONNEL STATUS: Full Time BENEFITS: Health, Dental, Vision, Retirement, 401k match, Sick/Vacation, Life Insurance, Short-term Disability, Accident, Critical Illness GENERAL ...

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Weber County

911 Emergency Dispatcher Trainee

Ogden, UT · On-site

$24.04/hr

Weber Area Dispatch PERSONNEL STATUS: Full Time BENEFITS: Health, Dental, Vision, Retirement, 401k match, Sick/Vacation, Life Insurance, Short-term Disability, Accident, Critical Illness GENERAL ...

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How much do dispatcher trainee jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for dispatcher trainee in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a dispatcher trainee?

A Dispatcher Trainee is an entry-level position for individuals learning to coordinate and manage communications for emergency or non-emergency services, such as police, fire, ambulance, or transportation. Trainees receive on-the-job training to understand protocols, use communication equipment, and handle stress in fast-paced environments. Their role is to support senior dispatchers while becoming proficient in processing calls, dispatching appropriate units, and maintaining detailed records. As they gain experience and pass required assessments, they may advance to full dispatcher roles.

What are the key skills and qualifications needed to thrive as a dispatcher trainee?

To thrive as a Dispatcher Trainee, you need strong organizational skills, attention to detail, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and basic computer applications is typically required. Excellent communication, stress management, and problem-solving abilities help you handle high-pressure situations and interact effectively with callers and team members. These skills are essential for ensuring accurate, timely information flow and maintaining safety and efficiency in emergency or logistics operations.

What are some common challenges faced by dispatcher trainees during their initial training period?

Dispatcher Trainees often encounter challenges such as managing high-pressure situations, quickly adapting to rapidly changing information, and efficiently using specialized communication systems. Learning to prioritize multiple incoming requests and maintaining clear communication with both field personnel and the public can be demanding. However, structured training programs, mentorship from experienced dispatchers, and ongoing feedback help trainees build confidence and proficiency over time.

What is the difference between Dispatcher Trainee vs Dispatcher?

AspectDispatcher TraineeDispatcher
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; experience preferred
Work EnvironmentTraining period, supervised, entry-levelFull responsibilities, independent decision-making
Job ResponsibilitiesLearning dispatch procedures, shadowingScheduling, routing, communication with drivers

The Dispatcher Trainee is an entry-level position focused on learning and shadowing experienced dispatchers, while the Dispatcher is a fully responsible role managing daily operations. The trainee is in a learning phase, whereas the dispatcher handles independent decision-making and client interactions.

How long is training for a dispatcher trainee?

Training for a dispatcher trainee typically lasts from a few weeks to several months, depending on the company's program and the complexity of the dispatching environment. It often includes classroom instruction, on-the-job training, and certification in relevant tools or systems. The duration can vary based on prior experience and the specific industry requirements.

How to become a dispatcher trainee?

To become a dispatcher trainee, candidates typically need a high school diploma or equivalent and should develop strong communication, organizational, and problem-solving skills. Some employers may require familiarity with dispatch software or a valid driver's license, and on-the-job training is usually provided to learn specific procedures and tools used in dispatching.

How to get started as a dispatcher trainee?

To start as a dispatcher trainee, you typically need a high school diploma or equivalent and strong communication skills. Many employers provide on-the-job training, and familiarity with dispatch software or GPS systems can be beneficial. Some positions may require a valid driver's license and the ability to work flexible hours.

Is it hard to get hired as a dispatcher trainee?

Getting hired as a dispatcher trainee can vary depending on the employer and location, but generally, it requires good communication skills, basic computer knowledge, and a willingness to learn. Many companies offer on-the-job training, so prior experience is not always necessary. Candidates with a clean background and a flexible schedule may have better chances of securing a trainee position.
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Dispatcher Trainee jobs near you
Infographic showing various Dispatcher Trainee job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Civilian Dispatcher Trainee

City of Middleton, CT

Middletown, CT • On-site

$50K - $74K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago

Job description

Salary : $50,336.00 - $74,443.20 Annually
Location : 169 Cross Street, Middletown, CT
Job Type: Full-Time
Job Number: 202500316
Department: Central Communications
Opening Date: 08/14/2026
Closing Date: 9/4/2026 4:30 PM Eastern
Application Instructions: https://middletownct.box.com/s/azjh0klgjnsho3kq325s2hzc9wf48d48
Job Posting: https://middletownct.box.com/s/f69p0gfxg5bpb8zm04sa2bfhltdod24z
Full Job Description: https://middletownct.box.com/s/lknthu8id1hbr0ukwfl8uh4wxw1jy5n5
Description
Please review the City of Middletown's Application Instructionsas your application constitutes as part of the examination process.
The purpose of this position is to receive on the job training to process routine and emergency calls, assess resources needed to mediate emergencies and dispatch proper emergency response agencies. The work is performed under the direction of the Director of Central Communications or his/her designee
Essential Duties and Responsibilities
• Receives on the job training to process routine and emergency calls; determines and initiates proper response based on procedures to emergency situations including hazards, criminal activity, injuries, accidents, fires, etc.; dispatches police and fire personnel to respond to emergency situations.
• Tracks and coordinates all activities of police officers and Fire Department.
• Provides information to response personnel; checks NCIC files on parties contacted by police officers; confirms warrants, stolen cars, license plates and other property. Provides street directions as needed. Contacts local, state and federal agencies at the request of police and fire personnel.
• Receives training to manage emergency medical calls and dispatch based upon established protocols.
• Provides callers with instructions to ensure their safety during emergencies; attempts to separate domestic violence victims prior to arrival of police.
• Dispatches mutual aid and other agencies in response to requests by police and fire personnel.
• Monitors in-house alarm systems; monitors security cameras in-house and at the Police Department; monitors cell cameras. Monitors all radio transmissions.
• Establishes case numbers and records the chronology of all police and fire calls. Logs in all addresses and times of fires.
• Monitors and relays all information relayed by the National Weather Service.
• Monitors and reacts appropriately to State of Connecticut, Department of Homeland Security communications.
• Transfers non-emergency calls to proper personnel/agency. Contacts Public Works and the Water Department employees for after-hours services. Dispatches animal control officers.
• Coordinates multiple agency response to large-scale emergencies; calls in extra manpower to fill vacant stations and positions.
• Enters data regarding cases into the computer system.
• Performs other related functions as assigned or required.
Minimum Training and Experience Required to Perform Essential Job Functions
High school diploma or equivalent.. Must be eighteen (18) years of age or older. Candidates must obtain NCIC/COLLECT, Telecommunications, 911 and Emergency Medical certifications within three (3) months of appointment. Candidates must within one year of appointment be qualified to advance to the position of Civilian Dispatcher. A candidate will be required if employed by the City of Middletown to maintain all certifications as set by renewal standards for the duration of employment. Position requires a valid Connecticut Driver's License within 60 days of hire.
Physical and Mental Abilities Required to Perform Essential Job Functions
Language Ability and Interpersonal Communication
• Requires the ability to perform mid level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes and/or guidelines and/or group, rank, investigate and diagnose. Requires discretion in determining and referencing such to established standards to recognize interactive effects and relationships.
• Requires the ability to persuade, convince, influence, train and monitor, in favor of a desired outcome. Requires the ability to act as a lead person.
• Requires the ability to utilize a variety of reference, descriptive and/or advisory data and information such as vehicle registration reports, license files, weather alerts, NCIC files, logs, police assignments, phone directories, procedures, guidelines and non-routine correspondence.
• Requires the ability to communicate orally and in writing with the Chief Communications Officer, police and fire personnel, other City departments, businesses, ambulance companies, Department of Transportation, electric utilities, outside agencies and the public.
Mathematical Ability
• Requires the ability to perform addition, subtraction, multiplication and division; and to calculate percentages and decimals.
Physical Requirements
• Requires the ability to operate, calibrate, tune and synchronize, and perform complex rapid adjustment on equipment, machinery and tools such as Police CAD system, 911 computer, NCIC system, alarm panels, surveillance systems, radios, and/or related materials used in performing essential functions.
• Ability to coordinate eyes, hands, feet and limbs in performing skilled movements such as rapid keyboard use.
• Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and pulling of objects weighing five to ten pounds.
• Requires the ability to recognize and identify similarities or differences between characteristics of colors, shapes and sounds associated with job-related objects, materials and tasks.
Environmental Adaptability
• Ability to work under safe and comfortable conditions where exposure to environmental factors is minimal and poses a very limited risk of injury.
The City of Middletown is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
AFSCME LOCAL #466
Full-time employees receive:
  • Comprehensive Medical and Dental Coverage and Life Insurance Benefits;
  • 14 Paid Holidays
  • Paid Vacation, Sick, and Personal Leave
  • College Reimbursement Program
  • Defined Benefit Pension Plan
  • Optional 457 plan
For a full listing of the benefits, you can review the AFSCME Local #466 Contract by clicking
01
Are you eighteen (18) years of age or older?
  • Yes
  • No

02
Do you hold a valid Connecticut Motor Vehicle Drivers license?
  • Yes
  • No

03
If your application indicates you hold an educational degree, license, and/or certification, did you upload proof? You must upload proof to your application to receive credit.
  • Yes
  • No

04
How did you hear about this position?
Required Question

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