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911 Dispatcher Training Jobs (NOW HIRING)

911 Dispatcher

Bozeman, MT ยท On-site

$24.97/hr

... 911 Dispatch Opening Date: 07/01/2026 Closing Date: 7/31/2026 5:00 PM Mountain POSITION OVERVIEW A ... You will learn emergency communications through our fully paid training program, and find a career ...

911 Dispatcher

Fulton, MO ยท On-site

$40K/yr

Our 911 Dispatchers are the 'first' first responders and provide a calm voice in the midst of chaos ... After a successful training period, employees may receive up to a $2,000 annual salary increase, at ...

911 Dispatcher

Salina, KS ยท On-site

$46K - $48K/yr

Training for the 911 Dispatcher position is conducted by seasoned professionals, offering a thorough introduction to emergency communication protocols. New employees benefit from hands-on experience ...

You will learn emergency communications through our fully paid training program, and find a career ... Gallatin County 911 offers a generous benefit package including a competitive salary, medical ...

Successful candidates will complete 4-6 months of on-site training, in addition to Emergency ... Probationary 911 Dispatchers will transition through various trainers, progressively applying the ...

911 Dispatcher

Uniontown, OH ยท On-site

$15 - $17/hr

Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ... Those selected will complete a paid training class and must pass a final exam certifying their ...

911 Dispatcher

King William, VA ยท On-site

$44K/yr

... 911 center; * Utilizes computer data base for mapping, data collection and computer aided dispatch ... Education, Training, and Experience Must be 18 years of age or older and possess a high school ...

The Telecommunication Officers (TCO) answers emergency (911) and non-emergency calls, takes ... Must pass, certify and maintain Emergency Medical Dispatch training. Must pass and maintain current ...

911 Dispatcher

Ruidoso, NM ยท On-site

$22/hr

The Telecommunication Officers (TCO) answers emergency (911) and non-emergency calls, takes ... Must pass, certify and maintain Emergency Medical Dispatch training. * Must pass and maintain ...

911 Dispatcher

Honolulu, HI ยท On-site

$18 - $20/hr

Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ... Those selected will complete a paid training class and must pass a final exam certifying their ...

911 Dispatch Specialist

Cascade, ID ยท On-site

$22 - $29.33/hr

Be the Lifeline When crisis strikes, the first voice anyone hears belongs to a 911 Dispatch ... Following your initial on-the-job training, Valley County will enroll and send you to the ...

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911 Dispatcher Training information

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How much do 911 dispatcher training jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for 911 dispatcher training in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

How to start dispatcher with no experience?

To become a 911 dispatcher with no experience, candidates typically need a high school diploma or equivalent, complete a dispatcher training program, and pass a background check. Many agencies offer on-the-job training and require certification in emergency medical dispatch or CPR, along with strong communication and multitasking skills.

How to train to be a 911 dispatcher?

Training to become a 911 dispatcher typically involves completing a high school diploma or equivalent, followed by specialized training provided by the hiring agency. This training includes instruction in emergency call handling, radio communication, and often involves certification in CPR and emergency medical response; candidates may also need to pass background checks and aptitude tests. Ongoing on-the-job training helps dispatchers develop skills in stress management and multitasking within a fast-paced environment.

What is 911 dispatcher training?

911 dispatcher training is a specialized program designed to prepare individuals for the responsibilities of answering emergency calls, dispatching emergency services, and providing critical instructions to callers. Training typically covers communication skills, emergency protocols, stress management, and the use of dispatch technology. The training may include classroom instruction, hands-on practice, simulations, and on-the-job training under experienced dispatchers. Completing this training is often required before working as a full-time 911 dispatcher. Requirements and program lengths can vary by state and agency.

What are the key skills and qualifications needed to thrive as a 911 Dispatcher, and why are they important?

To thrive as a 911 Dispatcher, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, often supported by specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency protocols is typically required. Excellent communication, emotional resilience, and the ability to remain calm under pressure set top performers apart in this role. These skills ensure accurate information relay, effective emergency response, and public safety in high-stress situations.

What are some common challenges faced during 911 dispatcher training, and how can trainees best prepare for them?

During 911 dispatcher training, trainees often face challenges such as mastering multi-tasking under pressure, learning to remain calm during high-stress situations, and quickly adapting to various emergency protocols. Training typically includes simulated emergency calls, which can be emotionally intense and require strong communication and decision-making skills. To prepare, prospective dispatchers should practice active listening, stress management techniques, and familiarize themselves with the types of emergencies commonly reported in their community. Building these skills early can help trainees confidently navigate both classroom and real-world scenarios.

What is the difference between 911 Dispatcher Training vs Emergency Dispatcher Training?

Aspect911 Dispatcher TrainingEmergency Dispatcher Training
CredentialsCPR certification, dispatch certificationCPR certification, dispatch certification
Work EnvironmentEmergency call centers, police, fire, EMSEmergency call centers, police, fire, EMS
Industry UsagePublic safety, emergency responsePublic safety, emergency response
Comparison Search IntentYesYes

911 Dispatcher Training and Emergency Dispatcher Training are often used interchangeably, focusing on preparing individuals to handle emergency calls in public safety settings. Both require similar certifications and work environments, making them closely related. The primary difference is often in terminology used by different agencies or regions, but the core skills and training are largely the same.

How many years does it take to become a 911 dispatcher?

Becoming a 911 dispatcher typically requires completing a training program that lasts from a few weeks to several months, depending on the department. Most agencies also require candidates to meet minimum age, education, and background check standards, with some requiring a high school diploma or equivalent. There is no specific number of years needed beyond initial training and on-the-job experience to qualify for the role.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive, as it requires passing written exams, background checks, and often completing specialized training or certification. Strong communication skills, the ability to handle high-stress situations, and familiarity with dispatch software can improve chances of being hired.
More about 911 Dispatcher Training jobs
What cities are hiring for 911 Dispatcher Training jobs? Cities with the most 911 Dispatcher Training job openings:
What states have the most 911 Dispatcher Training jobs? States with the most job openings for 911 Dispatcher Training jobs include:

911 Dispatcher

Gallatin County, MT

Bozeman, MT โ€ข On-site

$24.97/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Salary: $24.97 Hourly
Location : 911- Vaquero Parkway, Bozeman, MT
Job Type: Full-Time
Job Number: 00858
Department: 911 Dispatch
Opening Date: 07/01/2026
Closing Date: 7/31/2026 5:00 PM Mountain
POSITION OVERVIEW
A career in 9-1-1 Emergency Communications is exciting and rewarding. Join our vibrant and energized team of highly trained professionals who are dedicated to making a positive difference in all communities within Gallatin County. If you are considering a career in public safety, Gallatin County 911 in beautiful Bozeman, MT, encourages you to apply. You will learn emergency communications through our fully paid training program, and find a career of a lifetime! Gallatin County 911 offers a generous benefit package including a competitive salary, medical, dental, vision, paid sick/vacation, and PERS retirement.
This position provides support services for community members, Police, Fire, and EMS. Dispatcher trainees will learn emergency and non-emergency call-taking, radio dispatching, and documentation functions using Computer Aided Dispatch (CAD). Duties include screening and prioritizing calls; documenting all phone traffic received in computer-aided dispatch system; and performing a variety of other duties as assigned, or as needed in response to emergency situations. The position reports to a 911 shift supervisor and does not supervise other county personnel.
QUALIFICATIONS
The position requires the ability to speak English clearly; verbally communicate at a rapid speech rate under stressful, confused and/or hectic circumstances; record names and numbers rapidly and accurately; quickly recall details and essential information; consistently think clearly and respond quickly in a wide variety of emergency situations; relay information to first responders; work with multiple computer monitors simultaneously; work as a team member; and to establish and maintain good working relationships.
EDUCATION & EXPERIENCE
The required knowledge, skills, and abilities are typically acquired through a combination of education and experience equivalent to graduation from high school. Trainees are expected in the future to be able to, complete dispatch training at the Law Enforcement Academy, additional training courses in domestic violence, emergency medical dispatch and radio operation, and extensive on-the-job training. NAED Emergency Medical and Fire Dispatch certification is required, and training will be provided upon completion of call-taker training.
SUPPLEMENTAL INFORMATION
Licenses and Certifications: Applicants for this position must possess a valid driver's license issued by the state of Montana or obtain a Montana driver's license within the 1st 6-months of employment and be insurable under the County's liability policies.
To be considered for this position, be sure to attach the following:
  • cover letter
  • resume

Criminal history checks will be completed on all applicants before interviews and testing phases. By applying to this position, you are giving consent to have your criminal history check done. Final candidates will be required to successfully pass a full background investigation, psychological evaluation and complete a successful drug screening.
Gallatin County does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
HEALTH BENEFITS:
  • Individual health benefits premium is paid at 100% for full-time employees and pro-rated based on hours worked for part-time employees
  • Includes limited vision and dental coverage (Dental is provided by MetLife and includes a dental buy-up option)
  • Dependent health benefits premium is offered at very low costs
  • Coverage is effective the 1st of the month following 30 days of employment
  • Talkspace: In-Network behavioral health support through virtual counseling & psychiatry
  • Optional Supplemental Coverage is offered through Mutual of Omaha including Voluntary Accident Policy, Voluntary Critical Illness Policy and Voluntary Life Insurance Policy (also available for dependents)
  • FREE unlimited access and care to PMR Clinic East. This is a private Clinic and is available to all employees and family members who are enrolled in our health benefits.

FLEXIBLE SPENDING ACCOUNTS: Optional pre-tax, out-of-pocket medical expenses & day care expenses
COUNTY PAID LIFE INSURANCE: $50,000 Group Life Insurance Policy (eligible employees only) (age reductions apply)
COUNTY PAID LONG TERM DISABLITY INSURANCE: Eligible employees only, benefit duration shortens once a specific age is reached
RETIREMENT:
  • County employees are covered by the Public Employee's Retirement System (PERS)
  • County Deputies and Detention Officers are covered by the Sheriff's Retirement System (SRS)
  • An optional supplemental 457 deferred compensation plan/ROTH is available through Empower and Nationwide

PAID PARENTAL LEAVE:
  • Eligible employees are offered a maximum of six weeks (240 hours) of paid parental leave for the bonding and care of a newborn child or adoption of a child

SICK AND VACATION LEAVE:
  • Employees accrue 12 sick days and 3 weeks of vacation per year, depending on years of service. (Hours are pro-rated for part-time employees)
  • Leave starts accruing on an employee's date of hire and can be used as soon as time is in the books.

HOLIDAYS:
  • The County observes 11 legal holidays in even numbered years (Federal Election Day) and 10 legal holidays in odd numbered years.
  • A Floating Holiday is available to eligible employees after six months.

HEALTH CLUB MEMBERSHIPS: Discounted rates are offered at participating clubs with payroll deduction.
EMPLOYEE ASSISTANCE PROGRAM:
  • Offers a confidential counseling hotline and up to six sessions with a Licensed Professional Counselor at no cost to the employee. This program is also available to dependents.

WORLDWIDE TRAVEL EMERGENCY PROGRAM AND WILL & LEGAL PREPARATION SERVICES:
  • Limited 24/7 services anywhere in the world
  • Will and limited legal service

TUITION ASSISTANCE:
  • The County offers partial reimbursement of qualifying tuition expenses

BILINGUAL PAY:
  • Gallatin County allows for bilingual pay to employees that provide translation services to County departments and offices. The bilingual pay allows for extra compensation to employees that provide this service.