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911 Dispatcher Training Jobs (NOW HIRING)

City of Rochester, NY

911 Dispatcher I (HELPS)

Rochester, NY · On-site

$57K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... of life and property. 911 Dispatcher I differs from 911 Telecommunicator in that the ... Trains new employees (using on the job training) in tasks of same or lower level; * Maintains logs ...

City of Ocala

911 Dispatcher I

Ocala, FL

$40K/yr

Provides support for dispatch peers and reports to the 911 Shift Supervisor. Examples of Duties ... Successful completion of the Call Taker Training Program (within 2 months of employment)

Livingston County

911 Emergency Dispatcher

Howell, MI · On-site

$23.99 - $30.98/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Extensive dispatch/public safety training provided. Exciting and meaningful work assisting the ... The 911 Dispatcher role is a union position and starting pay is $23.99/hr . This position is ...

Dallas College

Demonstrated success in training or mentoring within emergency communications or law enforcement ... Deliver instruction for 911 Dispatcher courses aligned with TCOLE standards. * Provide course ...

Pennington County

911 Dispatcher 1

Rapid City, SD

$26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... 911 Dispatch employees receive a pay differential of $2.00/hour for hours worked between 6 pm and 6 ... Some travel may be required for training.

Blue Earth County, MN

911 Telecommunicator

Mankato, MN · On-site

$61K - $86K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Full Time Dispatchers bid for shifts by seniority. During training, new employees will be ... No 10 Have you tested to be a 911 Telecommunicator with Blue Earth County in the past two years?

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911 Dispatcher Training information

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How much do 911 dispatcher training jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for 911 dispatcher training in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is 911 dispatcher training?

911 dispatcher training is a specialized program designed to prepare individuals for the responsibilities of answering emergency calls, dispatching emergency services, and providing critical instructions to callers. Training typically covers communication skills, emergency protocols, stress management, and the use of dispatch technology. The training may include classroom instruction, hands-on practice, simulations, and on-the-job training under experienced dispatchers. Completing this training is often required before working as a full-time 911 dispatcher. Requirements and program lengths can vary by state and agency.

What are the key skills and qualifications needed to thrive as a 911 dispatcher?

To thrive as a 911 Dispatcher, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, often supported by specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency protocols is typically required. Excellent communication, emotional resilience, and the ability to remain calm under pressure set top performers apart in this role. These skills ensure accurate information relay, effective emergency response, and public safety in high-stress situations.

What are some common challenges faced during 911 dispatcher training, and how can trainees best prepare for them?

During 911 dispatcher training, trainees often face challenges such as mastering multi-tasking under pressure, learning to remain calm during high-stress situations, and quickly adapting to various emergency protocols. Training typically includes simulated emergency calls, which can be emotionally intense and require strong communication and decision-making skills. To prepare, prospective dispatchers should practice active listening, stress management techniques, and familiarize themselves with the types of emergencies commonly reported in their community. Building these skills early can help trainees confidently navigate both classroom and real-world scenarios.

What is the difference between 911 Dispatcher Training vs Emergency Dispatcher Training?

Aspect911 Dispatcher TrainingEmergency Dispatcher Training
CredentialsCPR certification, dispatch certificationCPR certification, dispatch certification
Work EnvironmentEmergency call centers, police, fire, EMSEmergency call centers, police, fire, EMS
Industry UsagePublic safety, emergency responsePublic safety, emergency response
Comparison Search IntentYesYes

911 Dispatcher Training and Emergency Dispatcher Training are often used interchangeably, focusing on preparing individuals to handle emergency calls in public safety settings. Both require similar certifications and work environments, making them closely related. The primary difference is often in terminology used by different agencies or regions, but the core skills and training are largely the same.

More about 911 Dispatcher Training jobs

What cities are hiring for 911 Dispatcher Training jobs?

Cities with the most 911 Dispatcher Training job openings:

What states have the most 911 Dispatcher Training jobs?

States with the most job openings for 911 Dispatcher Training jobs include:

What job categories do people searching 911 Dispatcher Training jobs look for?

The top searched job categories for 911 Dispatcher Training jobs are:

911 Dispatcher Training jobs near you
Infographic showing various 911 Dispatcher Training job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Part-Time - 911 Dispatcher

City of Lancaster, TX

Lancaster, TX • On-site

$1.0K/wk

Part-time

Medical, Retirement, PTO

Re-posted 28 days ago

Job description

Salary : $1,028.80 Biweekly
Location : 100 Craig Shaw Memorial Pkwy Lancaster, TX
Job Type: Part-Time
Job Number: 5727-2026-1 PT
Department: Emergency Communications
Opening Date: 07/17/2026
Max Number of Applicants: 100
Summary
Receives and dispatches emergency and routine calls for police, fire, ambulance, and other emergency services by performing the following duties
Essential Duties and Responsibilities
  • Receives and screens incoming calls for law enforcement, fire, medical, or other emergency services.
  • Questions callers to determine location and seriousness of emergency and response needed.
  • Enters information into computer-aided dispatch system.
  • Operates two-way radio and/or other communications equipment to dispatch police, fire, medical, and other personnel and equipment and to relay instructions or information to remote units.
  • Provides pre-arrival instructions to caller, including CPR.
  • Coordinates police, fire, ambulance, and other emergency requests, relaying instructions to closest and most suitable units available.
  • Relays information between hospital staff and emergency medical technicians at site or in ambulance.
  • Provides preliminary first aid instructions before paramedic truck or ambulance arrives.
  • Transmits and receives messages between divisions of own agency and other law enforcement agencies.
  • Monitors silent alarm systems, remote cameras, and other systems used to detect illegal entry and maintain security.
  • Contacts police officers to verify assignment locations, monitors dispatched units and, when necessary, serves as liaison with caller.
  • Enters, updates, and retrieves information from a variety of computer systems.
  • Answers or forwards non-emergency requests for assistance.
  • Tests communications and alarm equipment and backup systems to ensure serviceability.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education and/or Experience
High School Diploma or GED and a combination of one year of clerical; computer operation; heavy telephone/public contact or related experience. Thirty (30) semester hours of college credit may substitute for one year of required experience.
Certificates, Licenses, Registrations
TCOLE Operator's Certification preferred but not required. A valid class C driver's license with a clean driving record is a requirement of this position. CPR Certification - Must be able to be obtained within 6 months.
The City of Lancaster offer a complete benefits packeage to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbersemet and more.
To learn more details, vist our
01
Do you understand and acknowledge that this is a part-time position and that, if selected, you would be hired into a part-time role?
  • Yes
  • No

02
This position requires a valid driver's license with a clean driving record. Which option best describes your current status?
  • I do not currently possess a valid driver's license with a clean driving record
  • I currently possess a valid out-of-state driver's license with a clean driving record
  • I currently possess a valid Texas driver's license with a clean driving record

03
This position requires availability for nights, weekends, and holidays. Please indicate your availability.
  • Not available for nights, weekends, and holidays
  • I have some limitations in my availability
  • Fully available for nights, weekends, and holidays

04
This position requires handling emergency calls and making decisions in stressful, fast-paced situations. Which option best describes your comfort level working in this environment
  • I am not comfortable working in high-stress, emergency situations
  • I may be able to work in this environment with training and support
  • I am comfortable working in high-stress, fast-paced situations

05
This position requires successful completion of an extensive background process, including a drug screen, polygraph examination, psychological examination, and fingerprinting. Please indicate your willingness to proceed under these requirements.
  • No, I am not willing to complete all required steps
  • I may be willing, but I have questions about the process
  • Yes, I understand and am willing to complete all required steps

06
This position involves handling high-volume calls from the public, including emergency and stressful situations. Which option best describes your background?
  • I have limited or no experience in this type of environment
  • I have some experience with phone-based or public-facing work, but not in a high-pressure setting
  • I have direct experience handling high-volume calls or public contact in a fast-paced environment

07
Which area below best reflects your strongest related experience?
  • 911 dispatch / emergency communications
  • Call center / high-volume phone work
  • Clerical / administrative support with computer data entry
  • Customer service / public contact in a fast-paced environment
  • Public safety / law enforcement / fire / EMS support
  • I do not have directly related experience

08
Please indicate your current status regarding TCOLE Operator's Certification.
  • I do not currently hold the certification
  • I do not currently hold the certification, but I am interested and willing to obtain it if needed
  • I currently hold a TCOLE Operator's Certification

09
Applicants selected to move forward in the process must successfully complete all required pre-employment steps, including an extensive background investigation, drug screen, polygraph examination, psychological examination, and fingerprinting. Please indicate your willingness to continue in the hiring process under these requirements.
  • Yes, I understand and am willing to complete the required pre-employment steps
  • I have questions about the required pre-employment steps
  • No, I am not willing to complete the required pre-employment steps

Required Question

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