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911 Dispatcher Training Jobs (NOW HIRING)

Securitas Technology

911 Dispatcher

Honolulu, HI · On-site

$18 - $20/hr

Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ... Those selected will complete a paid training class and must pass a final exam certifying their ...

Polk County, WI

911 Dispatcher

Balsam Lake, WI · On-site

$26.86/hr

Ongoing training to level up your superhero skills. * A career with purpose through helping people ... Swiftly assess emergencies, dispatching the right heroes - police, fire, medical to the rescue!

Polk County (WI)

911 Dispatcher

Balsam Lake, WI

$26.86/hr

Ongoing training to level up your superhero skills. A career with purpose through helping people ... Join our team as a 911 Communications Officer and be the lifeline between help and those in need.

Valley County

911 Dispatch Specialist

Cascade, ID · On-site

$22 - $29.33/hr

Be the Lifeline When crisis strikes, the first voice anyone hears belongs to a 911 Dispatch ... Following your initial on-the-job training, Valley County will enroll and send you to the ...

Valley County, ID

911 Dispatch Specialist

Cascade, ID · On-site

$22 - $29.33/hr

What You Will Do As a 911 Dispatch Specialist, no two days are the same. Your environment will ... Following your initial on-the-job training, Valley County will enroll and send you to the ...

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How much do 911 dispatcher training jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for 911 dispatcher training in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is 911 dispatcher training?

911 dispatcher training is a specialized program designed to prepare individuals for the responsibilities of answering emergency calls, dispatching emergency services, and providing critical instructions to callers. Training typically covers communication skills, emergency protocols, stress management, and the use of dispatch technology. The training may include classroom instruction, hands-on practice, simulations, and on-the-job training under experienced dispatchers. Completing this training is often required before working as a full-time 911 dispatcher. Requirements and program lengths can vary by state and agency.

What are the key skills and qualifications needed to thrive as a 911 dispatcher?

To thrive as a 911 Dispatcher, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, often supported by specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency protocols is typically required. Excellent communication, emotional resilience, and the ability to remain calm under pressure set top performers apart in this role. These skills ensure accurate information relay, effective emergency response, and public safety in high-stress situations.

What are some common challenges faced during 911 dispatcher training, and how can trainees best prepare for them?

During 911 dispatcher training, trainees often face challenges such as mastering multi-tasking under pressure, learning to remain calm during high-stress situations, and quickly adapting to various emergency protocols. Training typically includes simulated emergency calls, which can be emotionally intense and require strong communication and decision-making skills. To prepare, prospective dispatchers should practice active listening, stress management techniques, and familiarize themselves with the types of emergencies commonly reported in their community. Building these skills early can help trainees confidently navigate both classroom and real-world scenarios.

What is the difference between 911 Dispatcher Training vs Emergency Dispatcher Training?

Aspect911 Dispatcher TrainingEmergency Dispatcher Training
CredentialsCPR certification, dispatch certificationCPR certification, dispatch certification
Work EnvironmentEmergency call centers, police, fire, EMSEmergency call centers, police, fire, EMS
Industry UsagePublic safety, emergency responsePublic safety, emergency response
Comparison Search IntentYesYes

911 Dispatcher Training and Emergency Dispatcher Training are often used interchangeably, focusing on preparing individuals to handle emergency calls in public safety settings. Both require similar certifications and work environments, making them closely related. The primary difference is often in terminology used by different agencies or regions, but the core skills and training are largely the same.

How easy is it to get hired as a 911 dispatcher?

Getting hired as a 911 dispatcher typically requires completing specialized training and certification, passing background checks, and demonstrating strong communication skills. Job availability depends on local staffing needs and competition, but candidates with relevant training and experience often have an advantage in the hiring process.
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911 Dispatcher Training jobs near you
Infographic showing various 911 Dispatcher Training job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

911 Dispatcher

Securitas Technology

Honolulu, HI • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Securitas Technology rating

7.1

Company rating: 7.1 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

41st of 118 rated security

Job description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.


This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.  

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.


Your essential functions will include:

  • Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
  • Answers the multi-line telephone system
  • Ensures confidentiality of customer information at all times

Minimum Requirements

  • High School Diploma or GED required, some college Preferred
  • 1-3 years’ work experience
  • Type 30 + words a minute. Candidates must complete a pre-hire assessment for typing
  • Must be able to prioritize and multi task in a fast paced environment 
  • Must be able to follow written and verbal instructions
  • Ability to perform duties with a high degree of urgency and accuracy
  • Good interpersonal communication and organizational skills
  • A positive attitude of teamwork and continuous improvement
  • Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator

Securitas offers comprehensive benefits including:

  • Alarm Monitoring Operator Pay Progression Program
  • Shift premium for eligible assigned shifts
  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional internal career advancement opportunities 
  • Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

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