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Dispatch Manager Jobs in Raleigh, NC (NOW HIRING)

southerncarlson

Dispatch Manager

Raleigh, NC

Dispatch Manager - Full Time Location: Raleigh, NC Schedule: Monday - Friday | Full-Time Compensation: Based on experience, Salary + bonus About Us SouthernCarlson is a leading distributor of the ...

New

southerncarlson

Dispatch Manager

Raleigh, NC

Dispatch Manager - Full Time Location: Raleigh, NC Schedule: Monday - Friday | Full-Time Compensation: Based on experience, Salary + bonus About Us SouthernCarlson is a leading distributor of the ...

New

SiteOne Landscape Supply

Dispatch Supervisor

Apex, NC · On-site

Position Overview The Dispatch Supervisor provides support to employees and oversees the fleet of vehicles assigned to the specified branch or area. They assign, review, and participate in the ...

New

MV Transportation

Dispatcher

Raleigh, NC · On-site

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Raleigh, NC

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Raleigh, NC

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Eagle Rock Concrete

Concrete Ready Mix Shipper

Raleigh, NC · On-site

$14.25 - $17.25/hr

The Concrete Ready-Mix Shipper works directly under the guidance of the Dispatch Manager and his/her supervisor, the Region 1 Operations Manager. He/she is primarily responsible for ticketing ready ...

Eagle Rock Concrete

Concrete Ready Mix Shipper

Raleigh, NC

$14.25 - $17.25/hr

The Concrete Ready-Mix Shipper works directly under the guidance of the Dispatch Manager and his/her supervisor, the Region 1 Operations Manager. He/she is primarily responsible for ticketing ready ...

Eagle Rock Concrete

Concrete Ready Mix Shipper

Raleigh, NC

$14.25 - $17.25/hr

The Concrete Ready-Mix Shipper works directly under the guidance of the Dispatch Manager and his/her supervisor, the Region 1 Operations Manager. He/she is primarily responsible for ticketing ready ...

Dollar General

FLEET MANAGER II

Clayton, NC · On-site

Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...

EMCOR Group Inc

Newcomb and Company

Raleigh, NC · On-site

$28 - $36.50/hr

To remain in contact with commercial dispatch manager and Service Field Manager for information needs and or schedule changes. * To maintain and use company vehicle per all company policies and ...

Pencco, Inc

Dispatcher - Chemicals

Middlesex, NC · On-site

$70K - $80K/yr

The Dispatcher will be responsible for managing customer orders, scheduling, and dispatching drivers/trucks. This role will coordinate with drivers, plant managers, and the sales team to ensure ...

Pencco, Inc

Dispatcher - Chemicals

Middlesex, NC · On-site

$70K - $80K/yr

The Dispatcher will be responsible for managing customer orders, scheduling, and dispatching drivers/trucks. This role will coordinate with drivers, plant managers, and the sales team to ensure ...

PENCCO, Inc

Dispatcher - Chemicals

Middlesex, NC

$70K - $80K/yr

The Dispatcher will be responsible for managing customer orders, scheduling, and dispatching drivers/trucks. This role will coordinate with drivers, plant managers, and the sales team to ensure ...

CMC Electric

Dispatcher / Scheduler

Clayton, NC · On-site

$35K - $50K/yr

As our scheduler, you maintain our employees' daily schedules and dispatch technicians as service ... Experience with managing multiple field technicians' schedules Service Titan experience is ...

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Dispatch Manager information

See Raleigh, NC salary details

$26.5K

$55.6K

$91.5K

How much do dispatch manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for dispatch manager in Raleigh, NC is $55,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $63,200.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary between $50,000 and $80,000 per year, depending on experience, industry, and location. They often oversee logistics operations, coordinate schedules, and use dispatch software to ensure efficient delivery or service processes.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or emergency services dispatchers, with airline dispatchers earning salaries exceeding $100,000 annually due to required certifications and extensive experience. Logistics and freight dispatch managers in large companies can also earn high salaries, especially with advanced skills in supply chain management and industry-specific software.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software, with some roles offering additional benefits or bonuses.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the role of a dispatch manager?

A dispatch manager oversees the scheduling and coordination of transportation or delivery services, ensuring that shipments or personnel are dispatched efficiently. They often use dispatch software, manage communication between drivers and clients, and monitor operations to meet deadlines and safety standards.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Raleigh, NC? The most popular types of Dispatch jobs in Raleigh, NC are:
What are popular job titles related to Dispatch Manager jobs in Raleigh, NC? For Dispatch Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Raleigh, NC look for? The top searched job categories for Dispatch Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Dispatch Manager jobs? Cities near Raleigh, NC with the most Dispatch Manager job openings:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $55,598 per year, or $26.7 per hour.
Dispatch Manager

Dispatch Manager

southerncarlson

Raleigh, NC

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

New

SouthernCarlson rating

5.7

Company rating: 5.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

326th of 366 rated retail wholesalers

Job description

Dispatch Manager – Full Time

Location: Raleigh, NC
Schedule: Monday – Friday | Full-Time
Compensation: Based on experience, Salary + bonus

About Us

SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we’ve built our foundation on service, trust, and a commitment to providing professional-grade solutions that keep our customers running strong.

We offer the broadest selection of high-quality products from top suppliers in the industry—backed by tool repair services, reliable expertise, and a passion for helping contractors, builders, and manufacturers succeed.

At SouthernCarlson, Our Promise Means More™—because how we serve matters just as much as what we deliver.

Our Core Values – OUR PROMISE MEANS MORE™

Respect – We build relationships on trust, collaboration, and kindness while taking the time to learn, grow, and celebrate wins together.
Integrity – We go above and beyond to help customers and employees and do what’s right to resolve issues.
Teamwork – We support and encourage one another while working together to deliver a top-notch customer experience.
Family Environment – We’re a nationwide company with a local, family-like feel at every branch.

Position Overview

TheDispatch Manager overseesandoptimizestheCompany’s delivery andlogisticsoperations, ensuring service excellence, compliance, and cost efficiency. This roleis responsible fordeveloping dispatch strategies, managing driver performance, and driving process improvements that align with companyobjectives.  

What You’ll Be Doing
  •  
    • Lead and manage all dispatch and transportation functions, including scheduling inbound vendor deliveries and outbound customer shipments using company fleet resources. 
    • Implement dispatch procedures and policies to improve route efficiency, on-time delivery, and service standards. 
    • Exercise discretion and independent judgment in planning driver assignments, resolving service issues, and prioritizing delivery routes tooptimizeproductivity and cost. 
    • Oversee DOT compliance programs, ensuring all fleet and driver operations adhere to federal and state regulations. 
    • Manage and evaluate driver performance, including training, scheduling, and corrective action as necessary tomaintainoperational excellence. 
    • Resolve escalated customer or vendor issues, balancing customer satisfaction with operational priorities and company policy. 
    • Collaborate with operations and leadership teams to forecast delivery needs, align resources, and contribute to overall business planning. 
    • Follow all company safety policies and procedures, including proper use of required personal protective equipment (PPE). 
    • Perform other duties as assigned.  
  •  
You May Be a Good Fit If You Have:

  Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a  related field; or equivalent combination of education and relevant experience.
  3years of experience inlogistics, transportation management, or dispatch operations, with at least 2 years in a supervisory or leadership role.                                                          Excellent organizational, communication, and problem-solving skills.                                Strong leadership and organizational skills with proven experience managinglogisticsor fleet operations.                                                                                       Ability to make independent, strategic decisions under time constraints.                            Understanding ofDOT regulations, compliance, and routing systems.                              Analytical mindset with the ability to interpret and act on performance data.                    Excellent communication and conflict resolution skills. 
Skilledin communicating effectively verbally and in writing.                                                    Ability toestablishand maintain effective working relationships.                                        Knowledgeof andthe ability toutilizebasic technology and online tools.                          Proficient with Microsoft Office products, including Word, Excel,PowerPointand Outlook. 

Why You’ll Love It Here

Competitive Compensation – Base salary + bonus
Collaborative Family Culture – Team-first environment built on trust and respect
Career Growth Opportunities – We promote from within and support long-term success
Comprehensive Benefits:

  • Health, Dental, Vision

  • 401(k) with Company Match

  • Paid Time Off and Holidays

Ready to lead your future with SouthernCarlson? Apply today!

All offers are contingent on a successful background check and drug screening.

At SouthernCarlson, we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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