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Dispatch Manager Jobs in Raleigh, NC (NOW HIRING)

Work closely with Dispatch Manager to fulfill all customer related service obligations. * Thoroughly analyze customer trends, critique deficiencies & weaknesses, propose alternatives to improve ...

Perform various functions as directed by the Dispatch Manager, including but not limited to: * Time and Attendance reporting * Raw material ordering * Daily inventory management * Process credit card ...

Perform various functions as directed by the Dispatch Manager, including but not limited to: * Time and Attendance reporting * Raw material ordering * Daily inventory management * Process credit card ...

New

Perform various functions as directed by the Dispatch Manager, including but not limited to: * Time and Attendance reporting * Raw material ordering * Daily inventory management * Process credit card ...

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Maintain accuracy of ticket management system. * Print accurate pick lists. * Execute company initiatives and other activities requested by supervisor. * Update job knowledge by participating in ...

New

Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...

Dispatcher

Durham, NC · On-site

$16.50 - $18.50/hr

Understanding of work order scheduling, route management, and dispatch services (willingness to learn) * Read and speak English (Spanish Fluency a positive) * Punctual with excellent attendance

Dispatcher

Durham, NC · On-site

$16.50 - $18.50/hr

Understanding of work order scheduling, route management, and dispatch services (willingness to learn) * Read and speak English (Spanish Fluency a positive) * Punctual with excellent attendance

Dispatcher

Durham, NC

$16.50 - $18.50/hr

Understanding of work order scheduling, route management, and dispatch services (willingness to learn) * Read and speak English (Spanish Fluency a positive) * Punctual with excellent attendance

Dispatcher

Morrisville, NC · On-site

$21/hr

Manage customer and driver expectations to align with operational capabilities * Monitor ... Prior dispatch/load planning experience is a plus Forward Air is an Equal Opportunity employer.

Manage customer and driver expectations to align with operational capabilities * Monitor ... Prior dispatch/load planning experience is a plus Forward Air is an Equal Opportunity employer.

Dispatcher / Scheduler

Clayton, NC · On-site

$35K - $50K/yr

As our scheduler, you maintain our employees' daily schedules and dispatch technicians as service ... Experience with managing multiple field technicians' schedules Service Titan experience is ...

Ability to multitask and manage time effectively in a fast-paced environment * High school diploma or equivalent * 1-3 years of dispatching experience The following would be preferred but aren't ...

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Dispatch Manager information

See Raleigh, NC salary details

$29.2K

$61.1K

$100.6K

How much do dispatch manager jobs pay per year?

As of May 31, 2026, the average yearly pay for dispatch manager in Raleigh, NC is $61,129.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $69,500.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the most commonly searched types of Dispatch jobs in Raleigh, NC? The most popular types of Dispatch jobs in Raleigh, NC are:
What are popular job titles related to Dispatch Manager jobs in Raleigh, NC? For Dispatch Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Raleigh, NC look for? The top searched job categories for Dispatch Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Dispatch Manager jobs? Cities near Raleigh, NC with the most Dispatch Manager job openings:
Infographic showing various Dispatch Manager job openings in Raleigh, NC as of May 2026, with employment types broken down into 2% Internship, 2% As Needed, 62% Full Time, 10% Part Time, 8% Temporary, and 16% Contract. Highlights an 36% Physical, and 64% Remote job distribution, with an average salary of $61,129 per year, or $29.4 per hour.

Job description

Waccamaw Transport is looking for a motivated individual to join our team as a Dispatcher in Selma, NC.  We are a family owned fuel transport company that has been in business since 1939.  We offer competitive pay, great benefits, and a family like working atmosphere.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

  • Ensure work coverage is sufficient to provide quality customer service on a continuous basis. This includes monitoring driver absences, customer orders and responding as needed to efficiently prevent potential adverse business impact.
  • Work closely with Dispatch Manager to fulfill all customer related service obligations.
  • Thoroughly analyze customer trends, critique deficiencies & weaknesses, propose alternatives to improve service
  • Identify and act on opportunities to increase revenues, reduce costs and improve profitability
  • Meet with senior management as needed to discuss results and offer recommended solutions
  • Adhere strictly to guidelines and/or instructions provided by senior management
  • Balance ongoing customer delivery demands with available equipment and driver resources in order to maximize income opportunities
  • Inform customers of current problems and expedite resolutions
  • Monitor customer orders declined and identify specific reasons and offer recommended solutions
  • Make sure customer delivery instructions are handled as required and insure sufficient documentation is retained for validation
  • Develop high proficiency with vital company programs including CE, Samsara, Microsoft Outlook and Excel
  • Maintain targeted inventory levels at all times to avoid product outages and schedule deliveries at price savings whenever possible
  • Continually develop and implement improved planning methods, processes, and program enhancements to elevate performance of dispatch functions
  • Determine driver and equipment needs and submit all such recommendations to senior management for critique and approval
  • High School Diploma
  • Ability to read and interpret documents such as safety rules, operations manual, and written directions.
  • Ability to write reports.