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Dispatch Manager Jobs in Raleigh, NC (NOW HIRING)

Ability to multitask and manage time effectively in a fast-paced environment * High school diploma or equivalent * 1-3 years of dispatching experience The following would be preferred but aren't ...

Ability to multitask and manage time effectively in a fast-paced environment * High school diploma or equivalent * 1-3 years of dispatching experience The following would be preferred but aren't ...

Open work orders and Dispatch technicians to complete service calls * Prioritize Work in Process and monitor job progress * Maintain accurate records in the business system * Reporting and other ...

DISPATCHER

Durham, NC · On-site

$21/hr

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities:

Dispatch flights per regulatory, risk management, and policy guidelines. * Track dispatched flights, monitoring for weather, late flights, or unusual situations. * Assist in maintaining training and ...

Dispatch flights per regulatory, risk management, and policy guidelines. * Track dispatched flights, monitoring for weather, late flights, or unusual situations. * Assist in maintaining training and ...

Dispatch flights per regulatory, risk management, and policy guidelines. * Track dispatched flights, monitoring for weather, late flights, or unusual situations. * Assist in maintaining training and ...

Dispatch flights per regulatory, risk management, and policy guidelines. * Track dispatched flights, monitoring for weather, late flights, or unusual situations. * Assist in maintaining training and ...

Dispatch drivers using information provided by the clients through the reservation department and the online reservation application * Review and respond to all incoming calls, confirming all details ...

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities:

Dispatcher

Raleigh, NC · On-site

$45K - $65K/yr

Dispatch licensed electricians and HVAC technicians to service calls based on skillset, job type, and location * Manage and adjust daily schedules to ensure maximum team productivity and customer ...

The dispatcher must respond to all incoming emails and responsible for setting up vehicle ... or Manager. Job Type: Full-Time, 40 hours per week, Mon-Fri Location: Durham, NC Requirements

The dispatcher must respond to all incoming emails and responsible for setting up vehicle ... or Manager. Job Type: Full-Time, 40 hours per week, Mon-Fri Location: Durham, NC Requirements:

The dispatcher must respond to all incoming emails and responsible for setting up vehicle ... or Manager. Job Type: Full-Time, 40 hours per week, Mon-Fri Location: Durham, NC Requirements

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities:

The dispatcher must respond to all incoming emails and responsible for setting up vehicle ... or Manager. Job Type: Full-Time, 40 hours per week, Mon-Fri Location: Durham, NC Requirements

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities:

Commercial Front Load

Raleigh, NC · On-site

$24 - $26/hr

Communicate with dispatch personnel * Report any delays or breakdowns to the dispatch / management team * Report all container related issues and needs to dispatch and management * Keep truck and ...

Accentuate Staffing is assisting a growing heavy equipment rental company who is hiring an experienced Transportation Dispatcher to join their team. This is a contract-hire opportunity that is a ...

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Showing results 21-40

Dispatch Manager information

See Raleigh, NC salary details

$29.2K

$61.1K

$100.6K

How much do dispatch manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for dispatch manager in Raleigh, NC is $61,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the most commonly searched types of Dispatch jobs in Raleigh, NC?

The most popular types of Dispatch jobs in Raleigh, NC are:

What are popular job titles related to Dispatch Manager jobs in Raleigh, NC?

For Dispatch Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Raleigh, NC look for?

The top searched job categories for Dispatch Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Dispatch Manager jobs?

Cities near Raleigh, NC with the most Dispatch Manager job openings:

Infographic showing various Dispatch Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,132 per year, or $29.4 per hour.

Full-time

Medical, PTO

Re-posted 13 days ago


Job description

Are you a strong communicator and talented problem solver? Can you coordinate multiple people's activities throughout the day and ensure seamless service? If YES, then you could be the next full-time Dispatcher with Call Pernell, Inc.! Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC technicians to service appointments.
Apply now to greatly impact a local business while earning a competitive salary and enjoying excellent benefits and perks like:
  • Opportunities for professional development and growth within the company
  • 50% company-paid health insurance
  • Paid vacation after 1 year
  • Paid holidays after 90 days

QUALIFICATIONS
  • Excellent communication and interpersonal skills
  • Organizational and problem-solving skills
  • Proficiency with scheduling software or an ability to learn
  • Ability to multitask and manage time effectively in a fast-paced environment
  • High school diploma or equivalent
  • 1-3 years of dispatching experience

The following would be preferred but aren't required:
  • At least one year of experience with customer service or the HVAC industry
  • Additional coursework or experience in a related field

WHAT TO EXPECT
Our Dispatcher coordinates our technicians' movements throughout the day and provides excellent customer service to every client you talk to. Prioritizing efficiency and accuracy, you schedule HVAC service calls and maintenance appointments, relay job details to the techs, and provide ongoing support by giving directions and adjusting schedules to meet clients' needs. You dispatch the techs, make sure they show up to jobs on time, help generate quotes, and support additional sales opportunities.
As a point of contact for customers, you answer their questions, provide service and pricing information, address any concerns, and deliver quality customer service. You also follow up after an appointment to ensure satisfaction and escalate issues as needed. Throughout the day, you maintain accurate and organized job documentation, perform data entry, and complete detailed paperwork. Your efforts keep our business efficient and our customers happy!
ABOUT OUR OFFICE
Call Pernell Inc. offers a dynamic and supportive work environment where your contributions are valued and recognized. We provide competitive compensation, comprehensive training, and opportunities for professional growth. Our mission is to give physical and emotional comfort to the members of our community by providing solutions that overcome the dangers and aggravations related to their home's climatic conditions. That's why we hire world-class technicians and support staff to ensure that our customers are safe, comfortable, and in control of their indoor environment.
We pledge to everyone that we are heating and air conditioning professionals, and we accept, with honor, such responsibility with the utmost devotion. Join our team and be part of a company that takes pride in making a difference in the lives of our customers!
HOW TO APPLY
Ready to join our office as a Dispatcher? Take the first step by filling out our initial application!