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Dispatch Manager Jobs in Raleigh, NC (NOW HIRING)

PENCCO, Inc

Dispatcher - Chemicals

Middlesex, NC

$70K - $80K/yr

The Dispatcher will be responsible for managing customer orders, scheduling, and dispatching drivers/trucks. This role will coordinate with drivers, plant managers, and the sales team to ensure ...

Pencco, Inc

Dispatcher - Chemicals

Middlesex, NC · On-site

$70K - $80K/yr

The Dispatcher will be responsible for managing customer orders, scheduling, and dispatching drivers/trucks. This role will coordinate with drivers, plant managers, and the sales team to ensure ...

CMC Electric

Dispatcher / Scheduler

Clayton, NC · On-site

$35K - $50K/yr

As our scheduler, you maintain our employees' daily schedules and dispatch technicians as service ... Experience with managing multiple field technicians' schedules Service Titan experience is ...

Dollar General

FLEET MANAGER II

Clayton, NC · On-site

Uses the driver management tool to dispatch, track, and report results. 50% * Partners with Sr Transportation Manager, to develop and execute a strategic plan to support expanded Fleet Terminals ...

The Blue Collar Recruiter

Dispatcher

Fuquay Varina, NC

$45K - $65K/yr

What You'll Do Dispatch residential electrical and HVAC technicians based on skillset, location, and urgency Manage and adjust daily schedules to improve efficiency and reduce downtime Communicate ...

RATP DEV USA

Dispatcher

Raleigh, NC · On-site

Dispatch drivers using information provided by the clients through the reservation department and the online reservation application * Review and respond to all incoming calls, confirming all details ...

Accentuate Staffing

Dispatcher

Durham, NC · On-site

The Dispatcher plays a critical role in coordinating daily operations by scheduling service calls, supporting field technicians, communicating with customers, and ensuring jobs are completed ...

Call Pernell

HVAC Dispatcher

Smithfield, NC

Throughout the day, you dispatch techs, provide job details and locations, and ensure seamless ... Ability to multitask and manage time effectively in a fast-paced environment * High school diploma ...

Call Pernell, Inc.

HVAC Dispatcher

Smithfield, NC · On-site

Throughout the day, you dispatch techs, provide job details and locations, and ensure seamless ... Ability to multitask and manage time effectively in a fast-paced environment * High school diploma ...

Call Pernell, Inc.

HVAC Dispatcher

Smithfield, NC · On-site

Throughout the day, you dispatch techs, provide job details and locations, and ensure seamless ... Ability to multitask and manage time effectively in a fast-paced environment * High school diploma ...

Casey Services HVAC

Be Seen First

HVAC Dispatcher

Wake Forest, NC · On-site

$20 - $27/hr

... management, and office staff Support daily office operations and assist with any additional duties required to help the team succeed Qualifications Previous HVAC dispatch, customer service, or ...

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All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Raleigh, NC

Dispatch Manager information

See Raleigh, NC salary details

$26.5K

$55.6K

$91.5K

How much do dispatch manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for dispatch manager in Raleigh, NC is $55,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $63,200.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary between $50,000 and $80,000 per year, depending on experience, industry, and location. They often oversee logistics operations, coordinate schedules, and use dispatch software to ensure efficient delivery or service processes.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or emergency services dispatchers, with airline dispatchers earning salaries exceeding $100,000 annually due to required certifications and extensive experience. Logistics and freight dispatch managers in large companies can also earn high salaries, especially with advanced skills in supply chain management and industry-specific software.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software, with some roles offering additional benefits or bonuses.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the role of a dispatch manager?

A dispatch manager oversees the scheduling and coordination of transportation or delivery services, ensuring that shipments or personnel are dispatched efficiently. They often use dispatch software, manage communication between drivers and clients, and monitor operations to meet deadlines and safety standards.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Raleigh, NC? The most popular types of Dispatch jobs in Raleigh, NC are:
What are popular job titles related to Dispatch Manager jobs in Raleigh, NC? For Dispatch Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Raleigh, NC look for? The top searched job categories for Dispatch Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Dispatch Manager jobs? Cities near Raleigh, NC with the most Dispatch Manager job openings:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $55,598 per year, or $26.7 per hour.
Dispatcher - Chemicals

Dispatcher - Chemicals

PENCCO, Inc

Middlesex, NC

$70K - $80K/yr

Other

Posted 29 days ago

Job description

Description

Job Overview:

The Dispatcher will be responsible for managing customer orders, scheduling, and dispatching drivers/trucks. This role will coordinate with drivers, plant managers, and the sales team to ensure timely deliveries. Strong communication skills and the ability to address urgent issues will help enhance customer satisfaction and support efficient operations.


Duties/Responsibilities:

  • Retrieve and process customer orders accurately and promptly.
  • Schedule and dispatch drivers, prioritizing tasks to meet customer needs effectively while maintaining fi-nancial efficiency.
  • Schedule vehicle maintenance, ensure drivers have necessary supplies, and coordinate with the mainte-nance team and vendors for timely truck and trailer repairs.
  • Assist in vetting potential new drivers for the company.
  • Supervisor drivers and other transportation team members, to help meet all tasks
  • Monitor driver hours of service using Samsara and provide guidance to drivers to navigate traffic and oth-er obstacles.
  • Provide customer support by understanding and addressing their needs, managing inquiries, and resolv-ing concerns professionally.
  • Coordinate with the railcar team and plant managers to maintain product inventory levels and availability.
  • Collaborate with the sales team to determine customer rates and service requirements.
  • Respond to inquiries and calls from drivers, customers, plants, and terminals in a professional manner.
  • Be available on call to address urgent dispatch issues.
  • Assist with additional tasks and projects as assigned.


Requirements

Required Skills/Abilities:

  • Proficiency in State and Federal DOT, FMSCA, and HAZMAT regulations
  • Ability to identify which chemical can be transported in each tanker class.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook). 
  • Excellent time management and organizational abilities, with a focus on accuracy and detail.
  • Strong verbal and written communication skills.
  • Effective problem-solving abilities.

Education and Experience:

  • High school diploma or equivalent.
  • Experience in dispatching and routing trucks, preferably with HAZMAT knowledge.
  • Relevant HAZMAT industry experience is preferred.
  • Class A CDL Hazmat driver experience is preferred.


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