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Dispatch Coordinator Jobs in Raleigh, NC (NOW HIRING)

Call Pernell, Inc.

Dispatcher

Smithfield, NC · On-site

Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC ... Dispatcher coordinates our technicians' movements throughout the day and provides excellent ...

Call Pernell

Dispatcher

Smithfield, NC · On-site

Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC ... Additional coursework or experience in a related field WHAT TO EXPECT Our Dispatcher coordinates ...

Call Pernell, Inc.

Dispatcher

Smithfield, NC · On-site

Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC ... Additional coursework or experience in a related field WHAT TO EXPECT Our Dispatcher coordinates ...

Meridian Waste

Dispatch

Raleigh, NC · On-site

The Dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to ...

Meridian Waste

Dispatch

Raleigh, NC · On-site

$22 - $24/hr

The Dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to ...

southerncarlson

Dispatch Manager

Raleigh, NC · On-site

Dispatch Manager - Full Time Location: Raleigh, NC Schedule: Monday-Friday | Full-Time Compensation: Based on Experience | Salary + Bonus About Us SouthernCarlson is a leading distributor of the most ...

SouthernCarlson, Inc.

Dispatch Manager

Raleigh, NC · On-site

Dispatch Manager - Full Time Location: Raleigh, NC Schedule: Monday-Friday | Full-Time Compensation: Based on Experience | Salary + Bonus About Us SouthernCarlson is a leading distributor of the most ...

southerncarlson

Dispatch Manager

Raleigh, NC · On-site

Dispatch Manager - Full Time Location: Raleigh, NC Schedule: Monday-Friday | Full-Time Compensation: Based on Experience | Salary + Bonus About Us SouthernCarlson is a leading distributor of the most ...

Acro Service Corporation

Be Seen First

Dispatcher

Raleigh, NC · On-site

$22 - $24/hr

... dispatch team. Required Qualifications: * High school diploma or equivalent; associate degree preferred. * Experience in dispatching, scheduling, customer service, or operations coordination.

New

Southeast Handling Systems

Dispatcher

Raleigh, NC · On-site

Open work orders and Dispatch technicians to complete service calls * Prioritize Work in Process ... Previous dispatching, scheduling, or service coordination experience is preferred. Excellent ...

RATP DEV USA

Dispatcher

Raleigh, NC · On-site

Dispatch drivers using information provided by the clients through the reservation department and ... Ensure service on missed pick-ups by coordinating driver movement in the field * Assist in ...

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All JobsDispatch JobsDispatch Coordinator JobsDispatch Coordinator Jobs in Raleigh, NC

Dispatch Coordinator information

See Raleigh, NC salary details

$12

$23

$36

How much do dispatch coordinator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for dispatch coordinator in Raleigh, NC is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $32.26 per hour, depending on experience, location, and employer.

What is a dispatch coordinator?

A dispatch coordinator oversees the dispatching of vehicles, such as a delivery truck or emergency service unit. As a dispatch coordinator, your job duties include tracking where vehicles are and communicating information over your phone or radio system. If you work in emergency services, you’re responsible for answering calls and dispatching ambulances, police cars, and fire trucks to assist people. If you work in the trucking industry, you coordinate shipping orders, schedule routes, and may need to keep track of driving time to ensure safety regulations. Qualifications for this career include the ability to stay calm and focused under pressure as well as excellent multitasking skills. You should have at least a high school diploma or GED certificate, and certification may be required depending on your state.

What does a dispatch coordinator do?

A Dispatch Coordinator is responsible for organizing and managing the scheduling and dispatching of personnel, vehicles, or shipments for a company. They communicate with drivers, service technicians, or delivery teams to ensure timely and efficient operations. Their duties often include monitoring schedules, handling customer inquiries, updating tracking systems, and resolving any logistical issues that arise during transit. Dispatch Coordinators play a crucial role in maintaining smooth day-to-day operations, particularly in transportation, logistics, and field service industries.

How does a dispatch coordinator typically interact with drivers and other departments to ensure smooth operations?

A Dispatch Coordinator serves as a central communication hub, regularly coordinating with drivers, customer service teams, and warehouse staff to ensure timely and accurate deliveries. They provide drivers with detailed route information, handle schedule adjustments, and quickly address any issues that arise during transit. Effective communication and problem-solving skills are vital, as the role often involves managing unexpected delays or changes while keeping all departments informed and aligned. This collaborative approach helps maintain high service levels and operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch coordinator, and why are they important?

To thrive as a Dispatch Coordinator, you need strong organizational skills, attention to detail, and a solid understanding of logistics or supply chain processes, often supported by a high school diploma or relevant experience. Familiarity with dispatch software, GPS tracking systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set standout candidates apart. These skills are crucial for efficiently managing schedules, resolving issues quickly, and ensuring smooth transportation or delivery operations.

What is the difference between Dispatch Coordinator vs Logistics Coordinator?

AspectDispatch CoordinatorLogistics Coordinator
Required CredentialsHigh school diploma; some roles may require logistics or transportation certificationsHigh school diploma; often preferred certifications in logistics or supply chain management
Work EnvironmentTransportation companies, delivery services, fleet managementSupply chain firms, warehouses, distribution centers
Employer & Industry UsageTransportation and delivery industriesLogistics, supply chain, and distribution sectors
Common Search & Comparison IntentUnderstanding roles in transportation and deliveryUnderstanding broader supply chain coordination

The main difference is that a Dispatch Coordinator primarily manages the scheduling and routing of transportation vehicles and drivers, focusing on delivery operations. In contrast, a Logistics Coordinator oversees broader supply chain activities, including inventory management, procurement, and overall logistics planning. Both roles require strong organizational skills and may share similar certifications, but their focus areas and work environments differ within the transportation and supply chain industries.

Is it hard to get hired as a dispatch coordinator?

Getting hired as a dispatch coordinator can vary depending on experience, industry demand, and location. Strong organizational skills, knowledge of dispatch software, and relevant certifications can improve job prospects, but competition may exist for entry-level positions.
More about Dispatch Coordinator jobs

What are the most commonly searched types of Dispatch jobs in Raleigh, NC?

The most popular types of Dispatch jobs in Raleigh, NC are:

What are popular job titles related to Dispatch Coordinator jobs in Raleigh, NC?

For Dispatch Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Dispatch Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Dispatch Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Dispatch Coordinator jobs?

Cities near Raleigh, NC with the most Dispatch Coordinator job openings:

Dispatch Coordinator jobs near you
Infographic showing various Dispatch Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $48,751 per year, or $23.4 per hour.

Dispatcher

Call Pernell, Inc.

Smithfield, NC • On-site

Full-time

Medical, PTO

Posted 8 days ago

Job description

Are you a strong communicator and talented problem solver? Can you coordinate multiple people's activities throughout the day and ensure seamless service? If YES, then you could be the next full-time Dispatcher with Call Pernell, Inc.! Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC technicians to service appointments.Apply now to greatly impact a local business while earning a competitive salary and enjoying excellent benefits and perks like:Opportunities for professional development and growth within the company50% company-paid health insurancePaid vacation after 1 yearPaid holidays after 90 days QUALIFICATIONSExcellent communication and interpersonal skillsOrganizational and problem-solving skillsProficiency with scheduling software or an ability to learnAbility to multitask and manage time effectively in a fast-paced environmentHigh school diploma or equivalent1-3 years of dispatching experienceThe following would be preferred but aren't required:At least one year of experience with customer service or the HVAC industryAdditional coursework or experience in a related field WHAT TO EXPECTOur Dispatcher coordinates our technicians' movements throughout the day and provides excellent customer service to every client you talk to. Prioritizing efficiency and accuracy, you schedule HVAC service calls and maintenance appointments, relay job details to the techs, and provide ongoing support by giving directions and adjusting schedules to meet clients' needs. You dispatch the techs, make sure they show up to jobs on time, help generate quotes, and support additional sales opportunities.As a point of contact for customers, you answer their questions, provide service and pricing information, address any concerns, and deliver quality customer service. You also follow up after an appointment to ensure satisfaction and escalate issues as needed. Throughout the day, you maintain accurate and organized job documentation, perform data entry, and complete detailed paperwork. Your efforts keep our business efficient and our customers happy! ABOUT OUR OFFICECall Pernell Inc. offers a dynamic and supportive work environment where your contributions are valued and recognized. We provide competitive compensation, comprehensive training, and opportunities for professional growth. Our mission is to give physical and emotional comfort to the members of our community by providing solutions that overcome the dangers and aggravations related to their home's climatic conditions. That's why we hire world-class technicians and support staff to ensure that our customers are safe, comfortable, and in control of their indoor environment.We pledge to everyone that we are heating and air conditioning professionals, and we accept, with honor, such responsibility with the utmost devotion. Join our team and be part of a company that takes pride in making a difference in the lives of our customers! HOW TO APPLYReady to join our office as a Dispatcher? Take the first step by filling out our initial application!