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Dispatcher Coordinator Jobs in Raleigh, NC (NOW HIRING)

Call Pernell, Inc.

Dispatcher

Smithfield, NC · On-site

At least one year of experience with customer service or the HVAC industryAdditional coursework or experience in a related field WHAT TO EXPECTOur Dispatcher coordinates our technicians' movements ...

Call Pernell

Dispatcher

Smithfield, NC · On-site

Additional coursework or experience in a related field WHAT TO EXPECT Our Dispatcher coordinates our technicians' movements throughout the day and provides excellent customer service to every client ...

Call Pernell, Inc.

Dispatcher

Smithfield, NC · On-site

Additional coursework or experience in a related field WHAT TO EXPECT Our Dispatcher coordinates our technicians' movements throughout the day and provides excellent customer service to every client ...

Southeast Handling Systems

Dispatcher

Raleigh, NC · On-site

Previous dispatching, scheduling, or service coordination experience is preferred. Excellent communication and problem-solving abilities, proficiency in Microsoft Office, and ability to type at least ...

RATP DEV USA

Dispatcher

Raleigh, NC · On-site

Description Our dispatchers are critical to the operations of our business. They are the lifeline ... Ensure service on missed pick-ups by coordinating driver movement in the field * Assist in ...

PROMPTCARE COMPANIES INC

Dispatcher

Durham, NC · On-site

The dispatcher must respond to all incoming emails and responsible for setting up vehicle ... If you are a motivated individual with a passion for logistics and coordination, we encourage you ...

Blue Line Aviation LLC

Flight Dispatcher

Smithfield, NC · On-site

Coordinating logistics of parking planes in hangars and the flight line. * Other duties as assigned ... Requirements Dispatcher Qualifications/Skills: * Excellent verbal communication, * Highly organized,

Blue Line Aviation LLC

Flight Dispatcher

Smithfield, NC · On-site

Coordinating logistics of parking planes in hangars and the flight line. * Other duties as assigned ... Requirements Dispatcher Qualifications/Skills: * Excellent verbal communication, * Highly organized,

Blue Line Aviation LLC

Flight Dispatcher

Smithfield, NC · On-site

Coordinating logistics of parking planes in hangars and the flight line. * Other duties as assigned ... Requirements Dispatcher Qualifications/Skills: * Excellent verbal communication, * Highly organized,

WeDriveU

Dispatcher, Paratransit

Durham, NC · On-site

$19 - $20.50/hr

Coordinates vehicle service and mechanical repairs with management assure uninterrupted service delivery. * Maintains high compliance to dispatch standard operating procedures * Handles customer ...

WeDriveU

Dispatcher, Paratransit

Durham, NC · On-site

$19 - $20.50/hr

Coordinates vehicle service and mechanical repairs with management assure uninterrupted service delivery. * Maintains high compliance to dispatch standard operating procedures * Handles customer ...

National Power, LLC

Service Coordinator Manager

Raleigh, NC · On-site

$19.25 - $24.25/hr

At least three years of service dispatching/coordinating experience is required. * At least three ... years of leadership/supervisory experience is preferred. * Fluency in written and spoken English.

National Power, LLC

Service Coordinator Manager

Raleigh, NC · On-site

$19.25 - $24.25/hr

At least three years of service dispatching/coordinating experience is required. * At least three ... years of leadership/supervisory experience is preferred. * Fluency in written and spoken English.

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Dispatcher Coordinator information

See Raleigh, NC salary details

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How much do dispatcher coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for dispatcher coordinator in Raleigh, NC is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $32.26 per hour, depending on experience, location, and employer.

What is a dispatcher coordinator?

Dispatcher Coordinators are professionals responsible for scheduling, monitoring, and managing the dispatch of personnel, vehicles, or shipments. They act as a central point of communication between drivers, field staff, and customers to ensure timely and efficient operations. Dispatcher Coordinators handle logistics, resolve issues, track progress, and update records. Their role is critical in industries such as transportation, logistics, emergency services, and delivery services.

How does a dispatcher coordinator typically collaborate with drivers and other team members to ensure efficient operations?

As a Dispatcher Coordinator, you will work closely with drivers, warehouse staff, and operations managers to align schedules, communicate route changes, and address any delays or unforeseen issues in real time. Strong communication skills are essential, as you’ll often serve as the central point of contact between the field and the office. You’ll also use specialized software to monitor routes, track shipments, and optimize delivery schedules, which requires attention to detail and adaptability. Collaboration is key to resolving challenges quickly and maintaining a smooth workflow.

What are the key skills and qualifications needed to thrive as a dispatcher coordinator, and why are they important?

To thrive as a Dispatcher Coordinator, you need strong organizational skills, multitasking abilities, and familiarity with logistics or transportation management, often backed by a high school diploma or relevant experience. Proficiency with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent problem-solving, attention to detail, and clear communication are important soft skills for managing schedules and resolving issues promptly. These skills ensure efficient, reliable operations and timely service delivery in a fast-paced environment.

What is the difference between Dispatcher Coordinator vs Dispatcher?

AspectDispatcher CoordinatorDispatcher
Required CredentialsHigh school diploma; some roles may prefer certifications in logistics or transportationHigh school diploma; relevant certifications optional
Work EnvironmentOffice setting with coordination tasks, some field interactionField and office environment, direct communication with drivers and clients
Employer & Industry UsageLogistics, transportation, delivery servicesTransportation, emergency services, delivery companies

The main difference between a Dispatcher Coordinator and a Dispatcher lies in their focus. A Dispatcher Coordinator typically oversees scheduling and coordination, often handling administrative tasks, while a Dispatcher is more directly involved in dispatching vehicles or personnel in real-time. Both roles require strong communication skills and knowledge of logistics, but the Coordinator often has a broader planning role, whereas the Dispatcher is more operational.

Is it hard to get hired as a dispatcher coordinator?

Getting hired as a dispatcher coordinator can vary depending on experience, industry demand, and certifications such as logistics or transportation management. Strong organizational skills, familiarity with dispatch software, and the ability to handle stressful situations can improve job prospects. Entry-level positions may be easier to obtain, but advancing often requires relevant experience and training.

What does a dispatcher coordinator do?

A dispatcher coordinator manages the scheduling and routing of vehicles, personnel, or shipments to ensure timely delivery and efficient operations. They communicate with drivers, clients, and other team members using communication tools and often require organizational and problem-solving skills. The role may involve monitoring dispatch software and maintaining accurate records of activities.

What are the most commonly searched types of Dispatcher jobs in Raleigh, NC?

The most popular types of Dispatcher jobs in Raleigh, NC are:

What are popular job titles related to Dispatcher Coordinator jobs in Raleigh, NC?

For Dispatcher Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Dispatcher Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Dispatcher Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Dispatcher Coordinator jobs?

Cities near Raleigh, NC with the most Dispatcher Coordinator job openings:

Dispatcher Coordinator jobs near you
Infographic showing various Dispatcher Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $48,751 per year, or $23.4 per hour.

Dispatcher

Call Pernell, Inc.

Smithfield, NC • On-site

Full-time

Medical, PTO

Posted 24 days ago

Key responsibilities

  • Coordinate HVAC technicians' movements throughout the day and schedule service calls and maintenance appointments.

  • Relay job details to technicians, provide directions, and adjust schedules to meet clients' needs.

  • Answer customer questions, provide service and pricing information, and follow up after appointments to ensure satisfaction.

Job description

Are you a strong communicator and talented problem solver? Can you coordinate multiple people's activities throughout the day and ensure seamless service? If YES, then you could be the next full-time Dispatcher with Call Pernell, Inc.! Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC technicians to service appointments.Apply now to greatly impact a local business while earning a competitive salary and enjoying excellent benefits and perks like:Opportunities for professional development and growth within the company50% company-paid health insurancePaid vacation after 1 yearPaid holidays after 90 days QUALIFICATIONSExcellent communication and interpersonal skillsOrganizational and problem-solving skillsProficiency with scheduling software or an ability to learnAbility to multitask and manage time effectively in a fast-paced environmentHigh school diploma or equivalent1-3 years of dispatching experienceThe following would be preferred but aren't required:At least one year of experience with customer service or the HVAC industryAdditional coursework or experience in a related field WHAT TO EXPECTOur Dispatcher coordinates our technicians' movements throughout the day and provides excellent customer service to every client you talk to. Prioritizing efficiency and accuracy, you schedule HVAC service calls and maintenance appointments, relay job details to the techs, and provide ongoing support by giving directions and adjusting schedules to meet clients' needs. You dispatch the techs, make sure they show up to jobs on time, help generate quotes, and support additional sales opportunities.As a point of contact for customers, you answer their questions, provide service and pricing information, address any concerns, and deliver quality customer service. You also follow up after an appointment to ensure satisfaction and escalate issues as needed. Throughout the day, you maintain accurate and organized job documentation, perform data entry, and complete detailed paperwork. Your efforts keep our business efficient and our customers happy! ABOUT OUR OFFICECall Pernell Inc. offers a dynamic and supportive work environment where your contributions are valued and recognized. We provide competitive compensation, comprehensive training, and opportunities for professional growth. Our mission is to give physical and emotional comfort to the members of our community by providing solutions that overcome the dangers and aggravations related to their home's climatic conditions. That's why we hire world-class technicians and support staff to ensure that our customers are safe, comfortable, and in control of their indoor environment.We pledge to everyone that we are heating and air conditioning professionals, and we accept, with honor, such responsibility with the utmost devotion. Join our team and be part of a company that takes pride in making a difference in the lives of our customers! HOW TO APPLYReady to join our office as a Dispatcher? Take the first step by filling out our initial application!