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Online Dispatcher Jobs in Raleigh, NC (NOW HIRING)

Dispatch drivers using information provided by the clients through the reservation department and the online reservation application * Review and respond to all incoming calls, confirming all details ...

MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by ...

Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the ...

Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the ...

Description Dispatchers have the responsibility to provide the best possible customer service, in person and over the phone, addressing customers' needs, opening work orders, dispatching technicians ...

If YES, then you could be the next full-time Dispatcher with Call Pernell, Inc.! Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC technicians to ...

If YES, then you could be the next full-time Dispatcher with Call Pernell, Inc. ! Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC technicians to ...

If YES, then you could be the next full-time Dispatcher with Call Pernell, Inc. ! Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC technicians to ...

Dispatcher / Scheduler

Raleigh, NC · On-site

$35K - $50K/yr

This dispatching position earns a competitive salary of $35,000 - $50,000 per year depending on experience. We provide great benefits and perks, including health insurance, up to 2 weeks of paid time ...

Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the ...

Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the ...

MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by ...

Our dispatchers are critical to the operations of our business. They are the lifeline between the client and our bus operators. Your ability to assess and respond with an immediate solution helps to ...

The Dispatcher is responsible for scheduling and the supervision for all new respiratory orders, oxygen deliveries, pick-ups, and disposable supplies in accordance with all State and Federal ...

Dispatcher

Raleigh, NC · On-site

$45K - $65K/yr

Dispatch licensed electricians and HVAC technicians to service calls based on skillset, job type, and location * Manage and adjust daily schedules to ensure maximum team productivity and customer ...

Tow Truck Dispatcher

Durham, NC · On-site

$17.25 - $22.75/hr

Tow Truck Dispatcher We are seeking a reliable and organized Dispatcher to join our towing team Responsibilities: * Answer incoming calls from customers, law enforcement, and service providers

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Online Dispatcher information

See Raleigh, NC salary details

$10

$21

$32

How much do online dispatcher jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for online dispatcher in Raleigh, NC is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.12 per hour, depending on experience, location, and employer.

What is an online dispatcher?

Online Dispatchers are professionals who coordinate and manage the scheduling, routing, and communication for services or deliveries using digital platforms. They typically work for transportation, logistics, or emergency service companies, ensuring that drivers or service providers are assigned tasks efficiently through online systems. Their role involves tracking vehicles or personnel, managing schedules, and providing real-time updates to customers or clients. Strong communication, organizational, and technology skills are essential for this job. Online Dispatchers often work in fast-paced environments where timely decisions are crucial.

How does an online dispatcher typically coordinate with drivers and other team members to ensure timely deliveries?

As an Online Dispatcher, you’ll use digital platforms and communication tools to assign routes, monitor delivery progress, and handle real-time updates. You’ll regularly collaborate with drivers, warehouse staff, and customer service teams to resolve scheduling issues, track shipments, and address any unexpected delays. Effective coordination involves multitasking, clear communication, and staying organized to ensure customer satisfaction and operational efficiency. This role often requires quick problem-solving and adaptability, especially during peak hours or unforeseen events.

What are the key skills and qualifications needed to thrive as an online dispatcher, and why are they important?

To thrive as an Online Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring logistics or dispatching experience. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent problem-solving, multitasking, and clear communication skills help you manage schedules and resolve issues efficiently. These abilities are crucial to ensure timely coordination, minimize delays, and provide reliable service to clients and drivers.

What is the difference between Online Dispatcher vs Customer Service Representative?

AspectOnline DispatcherCustomer Service Representative
Required CredentialsHigh school diploma, dispatching software knowledgeHigh school diploma, communication skills
Work EnvironmentRemote or office-based, logistics-focusedCall centers, retail, or office settings
Employer & IndustryTransportation, logistics companiesRetail, telecom, service industries
Common Search & ComparisonYesNo

Online Dispatchers coordinate transportation and delivery services, often working remotely with logistics software. Customer Service Representatives handle client inquiries and support, typically in call centers or retail settings. While both roles require strong communication skills, Online Dispatchers focus on scheduling and route management, whereas Customer Service Reps focus on client support and issue resolution.

How to become a remote online dispatcher?

To become a remote online dispatcher, you typically need strong organizational and communication skills, familiarity with dispatch software, and a high school diploma or equivalent. Some employers may require previous experience in logistics or customer service, and having a reliable internet connection and a suitable workspace is essential.

What are the most commonly searched types of Dispatcher jobs in Raleigh, NC?

The most popular types of Dispatcher jobs in Raleigh, NC are:

What are popular job titles related to Online Dispatcher jobs in Raleigh, NC?

For Online Dispatcher jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Online Dispatcher jobs in Raleigh, NC look for?

The top searched job categories for Online Dispatcher jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Online Dispatcher jobs?

Cities near Raleigh, NC with the most Online Dispatcher job openings:

Infographic showing various Online Dispatcher job openings in Raleigh, NC as of August 2026, with employment types broken down into 65% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $44,543 per year, or $21.4 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 hours ago


RATP Dev USA rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

88th of 101 rated public transport


Job description

Description
Our dispatchers are critical to the operations of our business. They are the lifeline between the client and our bus operators. Your ability to assess and respond with an immediate solution helps to maintain on time service and delivery.
Requirements
Requirements for a Dispatcher
Minimum of two (2) years of general work experience, including driving experience and customer service experience.
  • Must be a minimum of 18 years of age.
  • Must have been a licensed driver for at least two (2) years.
  • Ability to work under time constraints and deadlines
  • Problem-solving and analytical abilities
  • Good computer skills
  • A Valid Drivers License
  • No criminal convictions or DWI, DUI, assault, or possession

Responsibilities of a Dispatcher
Collaborates with routing specialists and schedulers to optimize routes
  • Dispatch drivers using information provided by the clients through the reservation department and the online reservation application
  • Review and respond to all incoming calls, confirming all details with the client review reservation two weeks out
  • Discuss with the client availability to review online reservations
  • Field incoming calls for the exact day requests, ensure availability, and examine possible route changes
  • Initiate all outbound calls to the city connect and access
  • Troubleshoot and resolve potential pick-up problems before they result in service issues
  • Ensure service on missed pick-ups by coordinating driver movement in the field
  • Assist in determining the daily level of driver staffing to provide the best mix of responsiveness and productivity
  • Other duties assigned by the operation staff

Education Requirement
High school diploma or GED
Benefits
We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.
We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!

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