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Dispatch Coordinator Jobs in Raleigh, NC (NOW HIRING)

Schedule and dispatch field service technicians to meet all SLAs during Weekends and assigned weekdays. * Monitor and manage daily service activities to ensure adherence to service level agreements ...

Field Service Coordinator

Raleigh, NC · On-site

$65K - $80K/yr

Schedule and dispatch field service technicians to meet all SLAs during Weekends and assigned weekdays. * Monitor and manage daily service activities to ensure adherence to service level agreements ...

Field Service Coordinator

Raleigh, NC · On-site

$65K - $80K/yr

Schedule and dispatch field service technicians to meet all SLAs during Weekends and assigned weekdays. * Monitor and manage daily service activities to ensure adherence to service level agreements ...

The dispatcher must respond to all incoming emails and responsible for setting up vehicle ... If you are a motivated individual with a passion for logistics and coordination, we encourage you ...

The dispatcher must respond to all incoming emails and responsible for setting up vehicle ... If you are a motivated individual with a passion for logistics and coordination, we encourage you ...

The dispatcher must respond to all incoming emails and responsible for setting up vehicle ... If you are a motivated individual with a passion for logistics and coordination, we encourage you ...

The dispatcher must respond to all incoming emails and responsible for setting up vehicle ... If you are a motivated individual with a passion for logistics and coordination, we encourage you ...

Customer Care Coordinator

Cary, NC · On-site

$18.25 - $24/hr

Coordinate end-to-end service activities, including scheduling and dispatching field service ... Experience coordinating field service or dispatch activities. Additional Information: * Initial ...

Dispatch flights per regulatory, risk management, and policy guidelines. * Track dispatched flights ... Coordinating logistics of parking planes in hangars and the flight line. * Other duties as assigned.

Dispatch flights per regulatory, risk management, and policy guidelines. * Track dispatched flights ... Coordinating logistics of parking planes in hangars and the flight line. * Other duties as assigned.

Dispatch flights per regulatory, risk management, and policy guidelines. * Track dispatched flights ... Coordinating logistics of parking planes in hangars and the flight line. * Other duties as assigned.

DISPATCHER

Durham, NC · On-site

$21/hr

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities:

Dispatcher, Paratransit

Durham, NC · On-site

$19 - $20.50/hr

Coordinates vehicle service and mechanical repairs with management assure uninterrupted service delivery. * Maintains high compliance to dispatch standard operating procedures * Handles customer ...

HVAC Service Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

Schedule service appointments, dispatch technicians, and manage multiple service calendars and ... Required: 1-2 years of administrative, dispatch, or service coordination experience in a trade or ...

Mobile Service Unit Dispatcher

Raleigh, NC · On-site

$18 - $24/hr

... Coordination * Receive, log, and prioritize incoming AOG requests from customers. * Assess aircraft type, discrepancy, location, tooling requirements, and technician qualifications needed. * Dispatch ...

Service Coordinator

Raleigh, NC · On-site

$20 - $25/hr

CK's Plumbing and Backflow is looking for an engaged and organized Customer Service Dispatcher to join our team in Raleigh, NC! This is a fast-paced, people-first role where you'll be the vital link ...

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities:

Showing results 21-40

Dispatch Coordinator information

See Raleigh, NC salary details

$12

$23

$36

How much do dispatch coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for dispatch coordinator in Raleigh, NC is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $32.26 per hour, depending on experience, location, and employer.

What is a dispatch coordinator?

A dispatch coordinator oversees the dispatching of vehicles, such as a delivery truck or emergency service unit. As a dispatch coordinator, your job duties include tracking where vehicles are and communicating information over your phone or radio system. If you work in emergency services, you’re responsible for answering calls and dispatching ambulances, police cars, and fire trucks to assist people. If you work in the trucking industry, you coordinate shipping orders, schedule routes, and may need to keep track of driving time to ensure safety regulations. Qualifications for this career include the ability to stay calm and focused under pressure as well as excellent multitasking skills. You should have at least a high school diploma or GED certificate, and certification may be required depending on your state.

What does a dispatch coordinator do?

A Dispatch Coordinator is responsible for organizing and managing the scheduling and dispatching of personnel, vehicles, or shipments for a company. They communicate with drivers, service technicians, or delivery teams to ensure timely and efficient operations. Their duties often include monitoring schedules, handling customer inquiries, updating tracking systems, and resolving any logistical issues that arise during transit. Dispatch Coordinators play a crucial role in maintaining smooth day-to-day operations, particularly in transportation, logistics, and field service industries.

How does a dispatch coordinator typically interact with drivers and other departments to ensure smooth operations?

A Dispatch Coordinator serves as a central communication hub, regularly coordinating with drivers, customer service teams, and warehouse staff to ensure timely and accurate deliveries. They provide drivers with detailed route information, handle schedule adjustments, and quickly address any issues that arise during transit. Effective communication and problem-solving skills are vital, as the role often involves managing unexpected delays or changes while keeping all departments informed and aligned. This collaborative approach helps maintain high service levels and operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch coordinator, and why are they important?

To thrive as a Dispatch Coordinator, you need strong organizational skills, attention to detail, and a solid understanding of logistics or supply chain processes, often supported by a high school diploma or relevant experience. Familiarity with dispatch software, GPS tracking systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set standout candidates apart. These skills are crucial for efficiently managing schedules, resolving issues quickly, and ensuring smooth transportation or delivery operations.

What is the difference between Dispatch Coordinator vs Logistics Coordinator?

AspectDispatch CoordinatorLogistics Coordinator
Required CredentialsHigh school diploma; some roles may require logistics or transportation certificationsHigh school diploma; often preferred certifications in logistics or supply chain management
Work EnvironmentTransportation companies, delivery services, fleet managementSupply chain firms, warehouses, distribution centers
Employer & Industry UsageTransportation and delivery industriesLogistics, supply chain, and distribution sectors
Common Search & Comparison IntentUnderstanding roles in transportation and deliveryUnderstanding broader supply chain coordination

The main difference is that a Dispatch Coordinator primarily manages the scheduling and routing of transportation vehicles and drivers, focusing on delivery operations. In contrast, a Logistics Coordinator oversees broader supply chain activities, including inventory management, procurement, and overall logistics planning. Both roles require strong organizational skills and may share similar certifications, but their focus areas and work environments differ within the transportation and supply chain industries.

Is it hard to get hired as a dispatch coordinator?

Getting hired as a dispatch coordinator can vary depending on experience, industry demand, and location. Strong organizational skills, knowledge of dispatch software, and relevant certifications can improve job prospects, but competition may exist for entry-level positions.

What are the most commonly searched types of Dispatch jobs in Raleigh, NC?

The most popular types of Dispatch jobs in Raleigh, NC are:

What are popular job titles related to Dispatch Coordinator jobs in Raleigh, NC?

For Dispatch Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Dispatch Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Dispatch Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Dispatch Coordinator jobs?

Cities near Raleigh, NC with the most Dispatch Coordinator job openings:

Infographic showing various Dispatch Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $48,751 per year, or $23.4 per hour.

Field Service Coordinator

IONNA LLC

Raleigh, NC

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago


Job description

Field Service Coordinator

Reports To: Field Service Manager

This role requires a full-time onsite presence in Durham, NC, as well as weekend coverage

 

Target Base Range for this role is $65k-$80k, dependent upon experience.

 

Mission:

Repair Chargers Onsite

KPIs:

Ontime delivery: Onsite within SLA

Mean time to Repair (MTTR) Onsite: <3 hours

Yield: 95% success rate on site visits resolving issues

 

Job Summary

The Field Service Coordinator is responsible for scheduling, dispatching, and coordinating field service technicians. The ideal candidate is a highly motivated individual who is looking to join a high performance team and contribute to the success of field service operations within IONNA.

Key Responsibilities

  • Schedule and dispatch field service technicians to meet all SLAs during Weekends and assigned weekdays.
  • Monitor and manage daily service activities to ensure adherence to service level agreements (SLAs).
  • Track technician status, job progress, and completion through field service management systems.
  • Maintain accurate service records, work orders, customer information, and documentation.
  • Communicate with technicians to provide job details, technical information, and scheduling updates.
  • Collaborate with inventory and logistics teams to ensure parts, tools, and equipment are available for scheduled service activities.
  • Ship all necessary parts to ensure on time resolution in the field.   
  • Run reoccurring inventory counts to ensure full
  • Review completed work orders for accuracy, completeness, and proper closure.
  • Prepare and distribute service reports, performance metrics, and operational updates.

 

Required Qualifications

  • A minimum of 2 years of experience in service coordination, dispatching, scheduling, customer service, or a related field.
  • Ability to consistently work weekends and specific weekdays (Weekend coverage is a key component of this role)
  • Experience working within field service, maintenance, technical support, facilities management, or similar environments.
  • Proficiency with Salesforce CRM.
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Ability to lift parts up to 50lbs. 

IONNA is committed to fair and equitable compensation practices through a competitive base salary, as well as offering bonus programs, comprehensive benefits such as medical, dental, vision, life, 401(K), and paid holidays. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications, and specific work location.

We are committed to an inclusive and diverse team. IONNA is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.