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Dispatch Manager Jobs in Raleigh, NC (NOW HIRING)

Aire Serv

Dispatcher/CSR

Raleigh, NC · On-site

$14 - $18/hr

You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Dispatch ...

Aire Serv

Dispatcher/CSR

Raleigh, NC · On-site

$14 - $18/hr

You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: • Dispatch ...

Aire Serv of East Raleigh

Dispatcher/CSR

Raleigh, NC · On-site

$14 - $20/hr

You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: · Dispatch ...

Aire Serv

Dispatcher/CSR

Raleigh, NC · On-site

$14 - $18/hr

You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: • Dispatch ...

Aire Serv of East Raleigh

Dispatcher/CSR

Raleigh, NC

$14 - $18/hr

You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: · Dispatch ...

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Dispatch Manager information

See Raleigh, NC salary details

$29.2K

$61.1K

$100.6K

How much do dispatch manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for dispatch manager in Raleigh, NC is $61,129.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Raleigh, NC?

The most popular types of Dispatch jobs in Raleigh, NC are:

What are popular job titles related to Dispatch Manager jobs in Raleigh, NC?

For Dispatch Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Raleigh, NC look for?

The top searched job categories for Dispatch Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Dispatch Manager jobs?

Cities near Raleigh, NC with the most Dispatch Manager job openings:

Infographic showing various Dispatch Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $61,132 per year, or $29.4 per hour.

Entry-Level Freight Dispatcher - Weekly Pay: $1,800 to $3,200+

Raleigh, NC

American Logistics Authority
See more jobs at American Logistics Authorityexternal

$1.8K - $3.2K/wk

Full-time

Re-posted 26 days ago

Job description

Entry-Level Freight Dispatcher - Weekly Pay: $1,800 to $3,200+
Job ID: ALA-D1A

We are currently hiring motivated and detail-oriented individuals to join our team as Independent Freight Dispatchers.

What "Entry-Level" Means:
If you already have basic freight dispatching experience, we consider that a strong advantage and may offer you the best opportunities.

Position Type: Independent Contractor

Key Responsibilities:

  • Coordinate and manage freight dispatching for owner-operators

  • Communicate effectively with drivers and brokers to secure loads

  • Use provided leads to build your dispatch portfolio

  • Maintain accurate records using dispatch software and spreadsheets

Qualifications:

  • Reliable internet connection and computer access

  • Strong English communication skills, both verbal and written

  • Willingness to learn the freight dispatching process and industry practices

  • Ability to handle multiple phone calls and client interactions professionally

  • Basic proficiency with Google Sheets or Excel preferred

Compensation:
Earn $1,800 to $3,200+ per week, based on the number of trucks dispatched and overall performance. There is significant opportunity to increase income by scaling your client base.

This position offers flexible hours and the opportunity with ongoing support and leads provided.

Employment Type: FULL_TIME

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