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Dispatch Manager Jobs in Raleigh, NC (NOW HIRING)

RATP Dev USA

Dispatcher

Raleigh, NC · On-site

Our dispatchers are critical to the operations of our business. They are the lifeline between the client and our bus operators. Your ability to assess and respond with an immediate solution helps to ...

WeDriveU

Dispatcher, Paratransit

Durham, NC · On-site

$19 - $20.50/hr

Coordinates vehicle service and mechanical repairs with management assure uninterrupted service delivery. * Maintains high compliance to dispatch standard operating procedures * Handles customer ...

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Dispatch Manager information

See Raleigh, NC salary details

$29.2K

$61.1K

$100.6K

How much do dispatch manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for dispatch manager in Raleigh, NC is $61,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Raleigh, NC?

The most popular types of Dispatch jobs in Raleigh, NC are:

What are popular job titles related to Dispatch Manager jobs in Raleigh, NC?

For Dispatch Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Raleigh, NC look for?

The top searched job categories for Dispatch Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Dispatch Manager jobs?

Cities near Raleigh, NC with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,132 per year, or $29.4 per hour.

Dispatcher

METROPOLITAN HEALTHCARE SERVICES

Raleigh, NC

Full-time

Re-posted 21 days ago

Job description

Job Summary

The Dispatcher works under the direction of an MHS manager. This person helps organize and schedule the safe movement of patients throughout the hospital. They assign transport staff to requests, communicate with doctors and nurses, and make sure patient transport runs smoothly. The dispatcher may also help train new employees and track performance.

Key Responsibilities

  • Provide friendly and helpful customer service to patients, staff, and coworkers
  • Receive and manage transport requests using a computer system
  • Decide which transport requests are most urgent and assign them to the right staff
  • Keep track of team member schedules, breaks, and task completion
  • Monitor how quickly and safely transports are completed
  • Work with hospital staff to make sure patients get to appointments and procedures on time
  • Use safe techniques when helping move patients using wheelchairs or transport beds
  • Offer comfort and support to patients and families during transport
  • Help new staff learn transport systems and procedures
  • Maintain and organize transport equipment
  • Return wheelchairs and stretchers to their proper storage areas
  • Keep accurate records for compliance with rules and regulations
  • Follow hospital safety, privacy, and infection control policies
  • Use the patient transport tracking system correctly
  • Take part in training and stay up to date with job knowledge
  • Performs other duties as assigned

Qualifications and Requirements

  • High School diploma or equivalent experience.
  • Must be able to work legally in the United States.
  • Must pass background and drug screenings.
  • Healthcare experience preferred.
  • Able to speak, read, and write English fluently.
  • Ability to work well under time constraints.
  • Ability to work under pressure.
  • Excellent communication and people skills.
  • Working knowledge of Windows.
  • Successful completion of Patient Safety Associate (PSA), Crisis Prevention Intervention (CPI), and Cardiopulmonary Resuscitation (CPR) training.
  • May be required to meet immunization or health screening requirements through providing personal records or undergoing testing and, if required, further immunizations or tests.

Physical Requirements

  • Able to run, walk, or sit for long periods
  • Able to lift 50 pounds often and up to 75 pounds occasionally
  • Able to push/pull wheelchairs with patients weighing 100–350 pounds
  • Must have full range of motion for lifting and moving
  • May need to wear PPE and pass medical screening for it
  • The ability to work flexible schedules and/or extended hours such as weekends, holidays, and longer shifts is required.

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