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Dispatch Director Jobs in Raleigh, NC (NOW HIRING)

MV Transportation

Dispatcher

Raleigh, NC · On-site

... direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures.

MV Transportation

Dispatcher

Raleigh, NC · On-site

... direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures.

MV Transportation

Dispatcher

Raleigh, NC

... direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures.

MV Transportation

Dispatcher Part Time

Raleigh, NC

... direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures.

MV Transportation

Dispatcher Part Time

Raleigh, NC · On-site

... direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures.

MV Transportation

Dispatcher Part Time

Raleigh, NC · On-site

... direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures.

DELIVER-IT-FAST LLC

Dispatcher

Zebulon, NC · On-site

$12/hr

Direct response units to appropriate location * Monitor status of the response team Qualifications * High school diploma/GED * Previous experience as a Dispatcher or in a similar position * Excellent ...

DELIVER-IT-FAST LLC

Dispatcher

Zebulon, NC · On-site

$12/hr

Direct response units to appropriate location * Monitor status of the response team Qualifications * High school diploma/GED * Previous experience as a Dispatcher or in a similar position * Excellent ...

DELIVER-IT-FAST LLC

Dispatcher

Zebulon, NC · On-site

$12/hr

Direct response units to appropriate location * Monitor status of the response team Qualifications * High school diploma/GED * Previous experience as a Dispatcher or in a similar position * Excellent ...

WeDriveU

Dispatcher, Paratransit

Durham, NC · On-site

$19 - $20.50/hr

Ensures direct and indirect daily activities of drivers are assigned and accomplished on time ... Maintains high compliance to dispatch standard operating procedures * Handles customer concerns and ...

WeDriveU

Dispatcher

Durham, NC

$19 - $20.50/hr

Ensures direct and indirect daily activities of drivers are assigned and accomplished on time ... Maintains high compliance to dispatch standard operating procedures * Handles customer concerns and ...

GardenCore

Forklift Operator

Louisburg, NC · On-site

$16 - $18/hr

Math, communication, and comprehension skills to interface with transportation, dispatch, & direct trailer hitch operations * Ability to successfully pass internal Forklift Certification Training and ...

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Dispatch Director information

See Raleigh, NC salary details

$29.2K

$61.1K

$100.6K

How much do dispatch director jobs pay per year?

As of Sep 11, 2026, the average yearly pay for dispatch director in Raleigh, NC is $61,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $69,500.00 per year, depending on experience, location, and employer.

What does a dispatch director do?

A Dispatch Director oversees the operations of a dispatch department, ensuring that resources such as vehicles, personnel, and equipment are allocated efficiently and safely. They are responsible for managing dispatch staff, developing procedures, and implementing technology to optimize the dispatch process. Additionally, Dispatch Directors monitor performance metrics, address service issues, and ensure compliance with industry regulations and company policies. Their goal is to ensure timely and effective coordination of services, often in industries like transportation, emergency services, or logistics.

What are the key skills and qualifications needed to thrive as a dispatch director, and why are they important?

To thrive as a Dispatch Director, you need a strong background in logistics management, operational planning, and staff supervision, often supported by a relevant bachelor's degree and experience in transportation or supply chain. Familiarity with dispatch software, fleet management systems, and regulatory compliance is essential for overseeing daily operations. Excellent leadership, problem-solving, and communication skills help manage teams and coordinate effectively under pressure. These competencies ensure efficient dispatch operations, timely service delivery, and organizational success.

How does a dispatch director typically collaborate with other departments to ensure efficient operations?

A Dispatch Director regularly works with departments such as operations, customer service, logistics, and fleet management to coordinate schedules, resolve issues, and optimize resource allocation. Effective collaboration involves frequent communication to anticipate and address challenges, align on priorities, and implement process improvements. By fostering strong interdepartmental relationships, the Dispatch Director helps ensure timely deliveries, high customer satisfaction, and smooth day-to-day operations.

What is the difference between Dispatch Director vs Dispatch Supervisor?

AspectDispatch DirectorDispatch Supervisor
CredentialsRelevant experience, sometimes certifications in logistics or transportation managementSimilar credentials, often with additional supervisory or management training
Work EnvironmentOversees multiple teams or departments, strategic planningManages daily dispatch operations, team oversight
Employer & IndustryLogistics, transportation, emergency servicesTransportation, delivery services, emergency response

The Dispatch Director typically holds a higher-level, strategic role overseeing dispatch operations across departments, while the Dispatch Supervisor manages daily dispatch activities and team supervision. Both roles require relevant experience and certifications, but the Director focuses on broader planning and coordination, whereas the Supervisor handles operational execution.

Is dispatch a stressful job?

Dispatch directors and dispatchers often work in fast-paced environments that require quick decision-making and multitasking, which can lead to stress. The job involves managing schedules, coordinating with drivers or teams, and handling emergencies, making stress levels vary based on workload and industry demands.

Is it hard to get hired as a dispatch director?

Getting hired as a dispatch director can be competitive, as it requires relevant experience in logistics, transportation, or emergency services, along with strong organizational and communication skills. Employers often seek candidates with leadership abilities and familiarity with dispatch software or systems, and some positions may require certifications or a background check.

What are the most commonly searched types of Dispatch jobs in Raleigh, NC?

The most popular types of Dispatch jobs in Raleigh, NC are:

What are popular job titles related to Dispatch Director jobs in Raleigh, NC?

For Dispatch Director jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Dispatch Director jobs in Raleigh, NC look for?

The top searched job categories for Dispatch Director jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Dispatch Director jobs?

Cities near Raleigh, NC with the most Dispatch Director job openings:

Dispatch Director jobs near you
Infographic showing various Dispatch Director job openings in Raleigh, NC as of September 2026, with employment types broken down into 2% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $61,132 per year, or $29.4 per hour.

Dispatcher

Raleigh, NC • On-site

MV Transportation
Trucking • 10K+ employees
Learn more about MV Transportationexternal

Part-time

Re-posted 2 days ago

MV Transportation rating

6.4

Company rating: 6.4 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

Job description

Overview
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Responsibilities
MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.
Job Responsibilities:
  • Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.
  • Monitors radio, telephones and on-road provision of service for quality.
  • Responsible for influencing positive employee morale and quality customer service.
  • Monitors and completes driver sign-in and sign-out daily.
  • May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.
  • Monitors daily system performance.
  • Participates in analysis and review of operating performance.
  • Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
  • All other duties, as assigned.

Qualifications
Talent Requirements:
  • One (1) year previous Dispatcher experience preferred.
  • Two (2) years of Customer Service experience is preferred.
  • High School diploma or equivalent.
  • Experience with Trapeze software.
  • Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
  • Demonstrate a high customer service commitment.
  • Able to demonstrate professional phone manner.
  • Knowledge of the service area is a plus.
  • CDL with passenger endorsement and air brakes required.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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