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Dispatch Director Jobs in Raleigh, NC (NOW HIRING)

RATP DEV USA

Road Supervisor

Raleigh, NC · On-site

$20.03/hr

Maintain awareness and concern for on-the-job safety and participate in safety programs as directed/scheduled. * * Perform daily dispatching and related activities; coordinate trip assignments ...

L.J. Rogers

CDL-A Regional Driver Home Weekly

Apex, NC

$1.9K/wk

Weekly direct deposit * Layover pay, detention pay, breakdown pay * Monthly performance and safety ... In-house dispatch means you talk to a real person -- any time, day or night. We run consistent ...

L.J. Rogers

CDL-A Regional Driver Home Weekly

Cary, NC

$1.9K/wk

Weekly direct deposit * Layover pay, detention pay, breakdown pay * Monthly performance and safety ... In-house dispatch means you talk to a real person -- any time, day or night. We run consistent ...

L.J. Rogers

CDL-A Regional Driver Home Weekly

Durham, NC · On-site

$1.9K/wk

Weekly direct deposit * Layover pay, detention pay, breakdown pay * Monthly performance and safety ... In-house dispatch means you talk to a real person -- any time, day or night. We run consistent ...

L.J. Rogers

CDL-A Regional Driver Home Weekly

Bahama, NC · On-site

$1.5K - $2.0K/wk

Weekly direct deposit * Layover pay, detention pay, breakdown pay * Monthly performance and safety ... In-house dispatch means you talk to a real person -- any time, day or night. We run consistent ...

L.J. Rogers

CDL-A Regional Driver Home Weekly

Raleigh, NC · On-site

$1.5K - $2.0K/wk

Weekly direct deposit * Layover pay, detention pay, breakdown pay * Monthly performance and safety ... In-house dispatch means you talk to a real person -- any time, day or night. We run consistent ...

L.J. Rogers

CDL-A Regional Driver Home Weekly

Cary, NC · On-site

$1.9K/wk

Weekly direct deposit * Layover pay, detention pay, breakdown pay * Monthly performance and safety ... In-house dispatch means you talk to a real person -- any time, day or night. We run consistent ...

L.J. Rogers

CDL-A Regional Driver Home Weekly

Carrboro, NC · On-site

$1.5K - $2.0K/wk

Weekly direct deposit * Layover pay, detention pay, breakdown pay * Monthly performance and safety ... In-house dispatch means you talk to a real person -- any time, day or night. We run consistent ...

L.J. Rogers

CDL-A Regional Driver Home Weekly

Raleigh, NC · On-site

$1.5K - $2.0K/wk

Weekly direct deposit * Layover pay, detention pay, breakdown pay * Monthly performance and safety ... In-house dispatch means you talk to a real person -- any time, day or night. We run consistent ...

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Dispatch Director information

See Raleigh, NC salary details

$29.2K

$61.1K

$100.6K

How much do dispatch director jobs pay per year?

As of Sep 14, 2026, the average yearly pay for dispatch director in Raleigh, NC is $61,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $69,500.00 per year, depending on experience, location, and employer.

What does a dispatch director do?

A Dispatch Director oversees the operations of a dispatch department, ensuring that resources such as vehicles, personnel, and equipment are allocated efficiently and safely. They are responsible for managing dispatch staff, developing procedures, and implementing technology to optimize the dispatch process. Additionally, Dispatch Directors monitor performance metrics, address service issues, and ensure compliance with industry regulations and company policies. Their goal is to ensure timely and effective coordination of services, often in industries like transportation, emergency services, or logistics.

What are the key skills and qualifications needed to thrive as a dispatch director, and why are they important?

To thrive as a Dispatch Director, you need a strong background in logistics management, operational planning, and staff supervision, often supported by a relevant bachelor's degree and experience in transportation or supply chain. Familiarity with dispatch software, fleet management systems, and regulatory compliance is essential for overseeing daily operations. Excellent leadership, problem-solving, and communication skills help manage teams and coordinate effectively under pressure. These competencies ensure efficient dispatch operations, timely service delivery, and organizational success.

How does a dispatch director typically collaborate with other departments to ensure efficient operations?

A Dispatch Director regularly works with departments such as operations, customer service, logistics, and fleet management to coordinate schedules, resolve issues, and optimize resource allocation. Effective collaboration involves frequent communication to anticipate and address challenges, align on priorities, and implement process improvements. By fostering strong interdepartmental relationships, the Dispatch Director helps ensure timely deliveries, high customer satisfaction, and smooth day-to-day operations.

What is the difference between Dispatch Director vs Dispatch Supervisor?

AspectDispatch DirectorDispatch Supervisor
CredentialsRelevant experience, sometimes certifications in logistics or transportation managementSimilar credentials, often with additional supervisory or management training
Work EnvironmentOversees multiple teams or departments, strategic planningManages daily dispatch operations, team oversight
Employer & IndustryLogistics, transportation, emergency servicesTransportation, delivery services, emergency response

The Dispatch Director typically holds a higher-level, strategic role overseeing dispatch operations across departments, while the Dispatch Supervisor manages daily dispatch activities and team supervision. Both roles require relevant experience and certifications, but the Director focuses on broader planning and coordination, whereas the Supervisor handles operational execution.

Is dispatch a stressful job?

Dispatch directors and dispatchers often work in fast-paced environments that require quick decision-making and multitasking, which can lead to stress. The job involves managing schedules, coordinating with drivers or teams, and handling emergencies, making stress levels vary based on workload and industry demands.

Is it hard to get hired as a dispatch director?

Getting hired as a dispatch director can be competitive, as it requires relevant experience in logistics, transportation, or emergency services, along with strong organizational and communication skills. Employers often seek candidates with leadership abilities and familiarity with dispatch software or systems, and some positions may require certifications or a background check.

What are the most commonly searched types of Dispatch jobs in Raleigh, NC?

The most popular types of Dispatch jobs in Raleigh, NC are:

What are popular job titles related to Dispatch Director jobs in Raleigh, NC?

For Dispatch Director jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Dispatch Director jobs in Raleigh, NC look for?

The top searched job categories for Dispatch Director jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Dispatch Director jobs?

Cities near Raleigh, NC with the most Dispatch Director job openings:

Dispatch Director jobs near you
Infographic showing various Dispatch Director job openings in Raleigh, NC as of September 2026, with employment types broken down into 2% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $61,132 per year, or $29.4 per hour.

Air Medical Communications Specialist (NIGHTS) - Duke Life Flight

Durham, NC • On-site

Duke University
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about Duke Universityexternal

$51K - $68K/yr

Full-time

Re-posted 28 days ago

Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Life Flight
Pursue your passion for caring with Duke Life Flight, which is Duke Health's critical care and emergency air and ground transport team, accredited by the Commission on Accreditation of Medical Transport Systems. The team includes paramedics, nurses, respiratory therapists, emergency medical technicians, and communications specialists who work quickly to provide compassionate care and transport services to critically ill patients of all ages. Duke Life Flight also maintains a Code Blue Response Team and helps support event medicine needs.
Air Medical Communications Specialist- Duke University Health System - Duke Life Flight
Duke University Health System seeks to hire a Comm Specialist for the Duke Life Flight team, who will embrace our mission of Transforming Lives Transforming Care.
Perform a variety of activities in the Air Medical Communications Center to include the operation of phone, radio console, weather radar system, computer database, mapping systems and related systems and equipment in support of air medical and ground based patient transport services.
DUTIES AND RESPONSIBILITIES:
  • Operate communications center phones, two-way radio transmission and receiving console, weather radar system, computer database, mapping systems and related systems and equipment in support of air medical and ground based patient transport services.
  • Respond to emergency transport calls and dispatch the crew according to established procedures; receive incoming calls and set up teleconferences with attending physician(s), transport nurse, referral source and appropriate receiving units; provide information on aircraft or ground transport availability, weather projections, locations and time projections.
  • Recommend appropriate utilization of Communications Center services to medical control officer on duty; outline available options and recommend course of action based on assessment of all relevant factors.
  • Maintain interface with Public Safety (i.e. Durham EMS, Fire, Police and Rescue) to ensure proper coordination of transport services in emergency and trauma-related transport activities.
  • Provide statistical information as requested by flight crew to include average flight distance, average time, latitudes and longitudes; provide directions for specific landing sites. Monitor and read weather radar information as requested.
  • Coordinate emergency and direct admissions from outside hospitals in conjunction with charge nurses and physicians based on treatment plan and bed availability. Accurate and timely documentation of trauma divert status for hospital.
  • Work collaboratively with the MCO's, Transfer Center Nurses, Patient Placement, Life Flight Nurses, Case Managers, Billing Department, and all other Departments associated with the Air-Medical Transfer Center to ensure proper information is gathered and entered into the computerized dispatch software correctly and patient transport is complete.
  • Maintain database on referrals and hospital locations; access, read and interpret county, state and specialized maps for determining locations of accident scenes or referral sources.
  • Provide superior customer service in interpersonal relationships with co-workers, patients, visitors, families, and Doctors in a courteous, professional, and friendly manner. Promote teamwork by exchanging ideas.
  • Enter and record a variety of data and maintain a file of reports, forms, records and daily log.
  • Participate in Life Flight educational outreach programs as directed. Participate in departmental and/or hospital committees.
  • Perform other related duties incidental to the work described herein.

WORK SCHEDULE:
  • 3 - 12 hour shifts
  • Shifts available: 6:30P to 6:30A
  • Location: 14 Moore Drive, Durham NC 27703

QUALIFICATIONS:
  • High School Diploma or equivalent
  • Two years of dispatching experience in 911 control line, fire/police dispatching, air traffic control,
  • hospital-based health or related setting or an equivalent combination of relevant education and/or experience
  • Certified as a North Carolina EMT or EMD. Hold current IAMTC, IAED, or CommLink CFC
  • Maintain certification through continuing education
  • CommLink Certified Flight Coordinator Certification (CommLink CFC) within 18 months
  • Ability to operate radio/console equipment and transmit information.
  • Ability to learn Maestro and Dispatch software applications. Master competencies in these areas within 6 months.
  • Evaluate progress in these areas within the 90 day probationary period

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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