ZipRecruiter

Log In

1

Dsp Dispatcher Jobs in Raleigh, NC (NOW HIRING)

All JobsDsp Dispatcher JobsDsp Dispatcher Jobs in Raleigh, NC

Dsp Dispatcher information

See Raleigh, NC salary details

$10

$21

$32

How much do dsp dispatcher jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for dsp dispatcher in Raleigh, NC is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a DSP dispatcher, and why are they important?

To thrive as a DSP Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with logistics experience often preferred. Familiarity with dispatching software, GPS tracking systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These competencies are crucial for efficiently coordinating deliveries, managing driver schedules, and ensuring timely and accurate service.

What are some common challenges faced by DSP dispatchers and how can they be addressed?

DSP Dispatchers often face challenges such as managing last-minute route changes, maintaining timely communication with drivers, and resolving logistical issues under tight deadlines. To address these, it's important to stay organized, utilize route optimization software, and develop strong problem-solving skills. Building good relationships with drivers and maintaining clear channels of communication with both drivers and management can help ensure smooth operations. Adapting quickly to unexpected situations and proactively seeking solutions are key to succeeding in this role.

What is a DSP dispatcher?

DSP Dispatchers, or Delivery Service Partner Dispatchers, are professionals who coordinate and manage delivery routes and drivers for companies that partner with organizations like Amazon to deliver packages. They are responsible for planning daily routes, monitoring driver progress, handling delivery issues, and ensuring packages are delivered efficiently and on time. DSP Dispatchers also communicate with drivers throughout their shifts to provide support, resolve problems, and update delivery statuses. Their role is essential for maintaining smooth operations and high customer satisfaction in last-mile delivery services.

What is the difference between Dsp Dispatcher vs Delivery Driver?

AspectDsp DispatcherDelivery Driver
CredentialsMay require dispatch or logistics certificationsDriver's license, vehicle registration
Work EnvironmentOffice or dispatch center, coordinating routesOn the road, delivering goods to customers
Employer & IndustryLogistics, courier services, delivery companiesCourier services, food delivery, retail
Search & Comparison IntentUnderstanding dispatch roles vs driving rolesComparing driving jobs with dispatching

The Dsp Dispatcher primarily manages delivery routes and coordinates drivers, often working in an office setting, while a Delivery Driver focuses on physically delivering goods to customers. Both roles are essential in logistics and delivery industries but differ in responsibilities, work environment, and required credentials.

What are popular job titles related to Dsp Dispatcher jobs in Raleigh, NC? For Dsp Dispatcher jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Dsp Dispatcher jobs in Raleigh, NC look for? The top searched job categories for Dsp Dispatcher jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Dsp Dispatcher jobs? Cities near Raleigh, NC with the most Dsp Dispatcher job openings:
Dsp Dispatcher jobs near you
Infographic showing various Dsp Dispatcher job openings in Raleigh, NC as of July 2026, with employment types broken down into 6% As Needed, 86% Full Time, 7% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $44,543 per year, or $21.4 per hour.

DRT7 - ISQU - Fleet Coordinator

I Squared Logistics

Garner, NC

$20/hr

Full-time

Re-posted 4 days ago

Job description

Role and Responsibilities*

The Fleet Coordinator is responsible for all fleet vehicle/operations ofthe DSP program.

Ensuring all vehicles are Roadworthy, cleaned and outfitted with the necessary equipment daily.

Comply with vehicle grounding regulations.

Ensure the Amazon Fleet Standards and Requirements are met at all times.

Compliance of the Vehicle Use Program.

Responsible for vehicles, DOT and MC regulations and all DSP protocol.

Ensure all drivers understand and procure the licenses/permits required to legally carry loads to be in compliance.

Work with vendors to reduce vehicle downtime due to repairs/replacements, DOT inspections, routine maintenance.

Review, maintain and share any/all records or reports pertaining to driver safety, maintenance and damage with Owners.

Resolve recalls and vehicle campaigns in less than 30 days

Verify and Audit daily vehicle inspections completed by DAs.

Responsible for training & instructing DAs on job requirements and safety as it pertains to fleet operations and daily operations of DA's daily tasks.

Schedule any needed repairs within 2 business days of occurrence and complete repairs within 14 days of the damage.

Predict and advise the Fleet/Dispatch Manager andOwners of the fleet needs proactively.

Provide Fleet performance feedback to the Owners to identify causes, effects and resolutions.

Suggest policies, procedures, and service standards in conjunction with DSP guidelines and expectations.

Analyze the financial activities of the fleet and provide input into budget planning.

Meet seasonal ramping needs by acquiring rental vehicles as needed.

  • Coach, train, motivate, and develop Delivery Associates (DAs). This includes coaching DAs on how to improveperformance metrics such as Speeding Event Rate, Customer Delivery Feedback, Photo On Delivery Compliance, etc.

Required to assist stranded drivers as needed. *This includes pulling out stranded vehicles with company provided tools*

Required to assist dispatch as needed. Required to drive a delivery route as needed. Required to deliver peace of mind to customers by repairing property damage such as downed mail boxes.

Other duties as assigned

Knowledge Required

Administration Knowledge of businessprinciples involved in strategic planning, resource allocation, production methods, and coordination of people and resources. Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes meeting quality standards for services, and evaluation of customer satisfaction.

Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Economics and Accounting Knowledge of economic and accounting principles and practices.

Mechanical Knowledge of auto repairs required. Must be able to perform minor adjustments and repairs as needed.

Towing Must have experience towing large vehicles and rescuing stuck vehicles. Critical thinking and problem solving is a MUST.

Qualifications and Education Requirements

High school diploma.

Minimum of 45 days as a delivery associate for I Squared Logistics

Must have satisfactory work performance (including but not limited to:attendance, safety performance, and attitude)

Must be able to work weekends, evenings, and holidays.

Must be Step Van Qualified (or become step van qualified within 30 days of obtaining the position)

Strong computer skills required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

This position requires the ability to occasionally lift products and supplies, up to 100 pounds.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of operation are Sunday through Saturday, 7:00 am to 10:00 pm. Amazon is a 361 company and expects its DSP DAs to deliver all packages daily with the exception of Independence Day, Christmas day, Thanksgiving day & New Years day. The fleet must be ready to go for these same uptime hours.