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Towing Dispatch Jobs in Raleigh, NC (NOW HIRING)

Lemon's Wrecker

Tow Truck Dispatcher

Durham, NC · On-site

$17.25 - $22.75/hr

... join our towing team Responsibilities: * Answer incoming calls from customers, law enforcement, and service providers * Dispatch tow truck operators efficiently and accurately * Monitor driver ...

Lemon's Wrecker

Tow Truck Driver

Durham, NC · On-site

$50K - $75K/yr

Communicate effectively with dispatch and customers Qualifications * Valid North Carolina driver's license (CDL preferred but not required) * Clean driving record * Previous towing, transportation ...

NAR SERVICES INC

Repossession Agent (52473)

Durham, NC · On-site

Communicate professionally with dispatchers, clients, and customers * Operate repossession ... Previous repossession, towing, collections, security, or recovery experience preferred * Must pass ...

All JobsTowing Dispatch JobsTowing Dispatch Jobs in Raleigh, NC

Towing Dispatch information

See Raleigh, NC salary details

$10

$20

$32

How much do towing dispatch jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for towing dispatch in Raleigh, NC is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.37 per hour, depending on experience, location, and employer.

Is it hard to get hired as a dispatcher?

Getting hired as a towing dispatchers typically requires good communication skills, familiarity with dispatch software, and sometimes a valid driver's license. While the job can be competitive, having relevant experience or certifications can improve your chances of employment.

What qualifications do I need to be a truck dispatcher?

To become a truck dispatcher, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and familiarity with transportation management software. Some employers prefer prior experience in logistics or dispatching, and knowledge of regulations related to freight and transportation is beneficial.

What are the key skills and qualifications needed to thrive as a Towing Dispatcher, and why are they important?

To thrive as a Towing Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and two-way radio communication is typically required. Excellent problem-solving abilities, stress management, and clear communication help you efficiently coordinate with drivers and customers. These skills ensure timely response to roadside incidents and smooth operations, which are critical for customer satisfaction and safety.

What are some common challenges faced by towing dispatchers and how can they be managed?

Towing dispatchers often deal with high-pressure situations, such as coordinating multiple service calls during peak times or handling emergencies. Balancing urgent requests, managing driver availability, and ensuring clear communication between customers and drivers are frequent challenges. Effective time management, familiarity with dispatch software, and strong communication skills are crucial for staying organized and reducing stress. Building a supportive rapport with both drivers and customers helps resolve issues quickly and improves overall efficiency.

How to start dispatcher with no experience?

Starting as a towing dispatcher with no experience involves gaining knowledge of dispatch software, communication skills, and industry procedures. Entry-level roles often provide on-the-job training, and obtaining relevant certifications or licenses can improve job prospects. Familiarity with GPS and dispatching tools is also beneficial.

What is the difference between Towing Dispatch vs Towing Coordinator?

AspectTowing DispatchTowing Coordinator
CertificationsOften requires dispatch or logistics trainingSimilar certifications, sometimes additional management training
Work EnvironmentPrimarily in call centers or office settings, coordinating tow requestsOffice-based, overseeing dispatch operations and team coordination
Employer & Industry UsageUsed by towing companies, roadside assistance firmsUsed in larger towing operations, fleet management
Search & Comparison IntentFocuses on dispatching tow trucks efficientlyInvolves overseeing dispatch processes and team management

While both roles involve coordinating towing services, Towing Dispatch primarily focuses on managing incoming requests and dispatching tow trucks, whereas Towing Coordinator often has broader responsibilities including overseeing dispatch operations and team supervision. The roles are closely related and often overlap, but the Coordinator role may include additional managerial duties.

What is the highest paid dispatcher?

The highest paid dispatchers are often those working in specialized industries such as aviation, maritime, or emergency services, where salaries can exceed $70,000 annually. Factors influencing pay include experience, certifications, and the complexity of the dispatching environment. Generally, experienced dispatchers with advanced skills and certifications tend to earn higher salaries.

What are towing dispatchers?

Towing dispatchers are professionals responsible for coordinating and sending tow truck drivers to assist customers in need of vehicle towing or roadside assistance. They receive requests for service, assess the situation, and determine the most appropriate response based on location, urgency, and available resources. Towing dispatchers use communication systems and mapping tools to monitor drivers, communicate with customers, and ensure efficient service delivery. Their role is crucial for providing timely help and maintaining customer satisfaction in emergency or breakdown situations.
What are the most commonly searched types of Towing Dispatch jobs in Raleigh, NC? The most popular types of Towing Dispatch jobs in Raleigh, NC are:
What are popular job titles related to Towing Dispatch jobs in Raleigh, NC? For Towing Dispatch jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Towing Dispatch jobs in Raleigh, NC look for? The top searched job categories for Towing Dispatch jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Towing Dispatch jobs? Cities near Raleigh, NC with the most Towing Dispatch job openings:
Towing Dispatch jobs near you
Infographic showing various Towing Dispatch job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,906 per year, or $20.6 per hour.
Roadside Service & Towing Operators

Roadside Service & Towing Operators

RidenRoll

Durham, NC • On-site

Full-time

Re-posted yesterday

Job description

Your safety is our top priority.
Company Overview:
Ridein Technologies Inc. (www.ridenroll.com) is a California-based for-profit technology app platform to connect users and contractor drivers/operators to provide all essential services at a reasonable cost. We provide SaaS & Employer Support Services. At RidenRoll, we are proud to be at the forefront of innovation in transportation fleet management/digital advertising spaces with our revolutionary software platform. We are currently seeking experienced fleets and operators to join our platform and be part of our growth journey.
Summary:
We are looking for dedicated Towing and Roadside Service Operators to join our platform. You will join a dynamic business network supported by RidenRoll, where businesses collaborate on experiences, marketing, and user engagement. We provide a seamless platform that enhances efficiency, maximizes profitability, and ensures top-notch customer satisfaction. By joining us, you'll have access to advanced tools and resources designed to streamline operations and boost your business.
Duties & Responsibilities:
  • Utilize our platform to optimize routes, manage schedules, and track performance.
  • Operate and manage transportation services effectively.
  • Ensure timely delivery and exceptional service quality.
  • Respond promptly to dispatch calls.
  • Safely load and unload vehicles using appropriate equipment and transport vehicles to designated locations.
  • Provide roadside assistance services such as jump-starts, tire changes, and lockout services.
  • Communicate clearly and courteously with clients, assist customers in understanding the towing process, handle their concerns professionally, and provide excellent customer service.
  • Regularly inspect and maintain the tow truck to ensure it is in safe and operational condition and complete all required paperwork accurately,
  • Adhere to all traffic laws and safety regulations while operating the tow truck.

Qualifications:
  • Proven experience as a fleet manager, operator, or related role in the transportation industry.
  • Ability to adapt to new technologies and platforms.
  • Commitment to delivering outstanding customer service.
  • Strong knowledge of vehicle mechanics and towing equipment, excellent driving skills with a clean driving record, a valid commercial driver's license (CDL) with appropriate endorsements for towing operations, and certification in towing and recovery (optional but preferred).
  • Physical strength and stamina to handle heavy equipment and vehicles, ability to work in various weather conditions and at different times of the day or night.
  • Must own and maintain a reliable and fully operational tow truck, ideally less than ten (10) years old.
  • Ability to handle stressful situations and provide high-quality customer service, good communication skills, and a professional demeanor.
  • Basic knowledge of GPS and navigation tools, and the ability to work independently and as part of a team.

Insurance & Compliance:
Your company must maintain its business license, commercial general liability of $1 million, workers' compensation of $1 million, and a million-dollar auto insurance policy for each occurrence limit and ensure compliance with local, state, and federal regulations.
What We Offer:
  • Access to state-of-the-art technology and tools.
  • Opportunities for growth and development within a dynamic team.
  • Supportive and collaborative work environment.

Towing Services you can offer:
  • Local Towing
  • RV Towing
  • Semi Towing
  • Heavy Equipment Towing
  • Boat Towing
  • Dump Truck Towing
  • Limo Towing Services
  • Shipping Container Towing
  • Semi-Trailer Towing
  • Motor Home Towing
  • Heavy Machinery Towing
  • Towing for a Car Donation
  • Long-distance Towing
  • Light Towing
  • Flatbed Towing
  • Heavy-duty Towing
  • Motorcycle Towing

Roadside Assistance you can also offer:
  • Battery Jumpstart
  • Flat Tire Change
  • Gas Delivery and Refueling
  • Car Door Unlocking

Ready to take your transportation business to the next level? Join us by attaching your resume and a brief cover letter outlining your experience and why you'd be a great fit for our platform.
Note:
Applicants should provide documents such as but not limited to, proof of vehicle ownership, a business permit, and insurance documents, and demonstrate their capability to maintain the tow truck in good working condition. Regular inspections and maintenance records of the tow truck may also be required.
*** Download the RidenRoll App in the App Store and/or Google Play ***

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