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Dispatch Manager Jobs in Quebec (NOW HIRING)

Parkland (fr)

Répartiteur / Dispatcher

Longueuil, QC

Description À compter du 1er novembre 2025, Sunoco LP a conclu avec succès l'acquisition de Parkland Corporation. Pour plus d'informations, veuillez visiter www.sunocolp.com. Sunoco LP est une ...

Posted today

Amrize

Site Manager

Saint-eustache, QC · On-site

... dispatch teams. * Environmental & Sustainability Stewardship: Ensure the site meets or exceeds ... Proven people management skills with the ability to build effective relationships internally and ...

Actalent

Radio Technician

Montreal, QC

CA$40 - CA$55/hr

... dispatch consoles. * Perform initial on-site triage when equipment fails, determine if repair can be completed in the field or needs to be returned to the vendor, and manage the RMA process through ...

New

Lauzon - Planchers de bois exclusifs

Assurer le dispatch quotidien et le suivi des expéditions. * Analyser les coûts, la performance et les données logistiques afin d'identifier des opportunités d'amélioration. * Développer et ...

Carrier

Gestionnaire de service

Montreal, QC

CA$89K - CA$139K/yr

Superviser la planification, la programmation et le dispatch des appels de service. * Assurer l'execution efficace des maintenances, reparations et mises en service. * Optimiser l'utilisation des ...

Eppendorf SE

Field Service Engineer

Montreal, QC · On-site

CA$75K - CA$80K/yr

Plan and manage your schedule in close coordination with Dispatch and your Area Service Manager, maintaining accurate calendar entries and balancing workload to achieve high customer satisfaction.

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Dispatch Manager information

See Quebec salary details

$25K

$52.4K

$85.5K

How much do dispatch manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for dispatch manager in Quebec is $52,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $61,500.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Quebec?

The most popular types of Dispatch jobs in Quebec are:

What are popular job titles related to Dispatch Manager jobs in Quebec?

For Dispatch Manager jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Quebec look for?

The top searched job categories for Dispatch Manager jobs in Quebec are:

What are popular job titles related to Dispatch Manager jobs in QC?

For Dispatch Manager jobs in QC, the most frequently searched job titles are:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Quebec as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,422 per year, or $25.2 per hour.

Analyst, CN Communication Center - 12 months contract

Canadian National Railway Company

Montreal, QC

Contractor

Re-posted 10 days ago

Canadian National Railway rating

7.5

Company rating: 7.5 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

135th of 365 rated logistics

Job description

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Please note that this is an 12-month contract.

Job Summary

The Analyst, Communication Centre is responsible for providing 24/7 radio dispatching and response to CN Police. The role provides the public and various CN departments with the appropriate and necessary assistance to effectively and safely handle emergency situations urgently.

Main Responsibilities Communication Support Services

       Provide communication and support services to all CN Police staff

       Use a Computer Aided Dispatching (CAD) system to receive, prioritize and process calls (public, CN employees, and other local emergency services), then dispatch to police or other emergency services as required

       Dispatch emergency calls between CN Police and local emergency services by receiving and transmitting radio and phone calls

       Maintain accurate, up-to-date files and logs for reports and keep management and executives aware of major events as they occur

       Receive requests from Constables for information on Canadian Police Information Centre (CPIC) regarding vehicle registration, driving records, and warrants, and provide pertinent data. Enter information received from Constables into CPIC regarding dispositions, stolen property, as well as the addition and removal of warrants

       Prioritize incoming telephone calls

       Coordinate actions between local emergency services and CN forces

       Monitor CN Police Officers' safety

Liaise Between Local Emergency Services and CN

       Maintain regular communication with multiple stakeholders both internal and external to CN in order to address situations that arise (e.g. derailments, trespassing)

       Ensure communication of information is relayed accurately and in a timely manner

       Communicate and collaborate with various internal departments, including Public Affairs, Risk Mitigation (US), and Emergency Response Plan

Working Conditions

The role is carried out in an office environment and requires working a rotating shift, depending on the operational needs of CN Police Communication Center Dispatcher (CNPCC) 24-hour operation. The incumbent must be available to work weekends and holidays when necessary and must be on-call to respond to critical incidences 24/7. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. 

Requirements Experience

       Minimum 1 to 3 years of experience

Computer Aided Dispatching*

       Previous experience in computer aided dispatching*

       Call center experience*

       Radio communications experience*

        Customer service experience*

*Any experience for these above would be considered as an asset

Education/Certification/Designation

       High School Diploma or equivalent experience

       English Attestations of Collegial Studies (ACS) in Emergency Dispatch or equivalent certification*

*Any designation for these above would be considered as an asset

Competencies

       Identifies risks and anticipates impacts to ensure a safe and secure environment

       Cultivates relationships to proactively support customers' supply chain needs or those that support them

       Shares timely information within and across functions to get things done effectively

       Inspires others with impactful communications and adapts to the audience

       Makes informed and timely decisions to get things done

       Deals with pressure and change by staying calm to quickly adapt to changes

       Collaborates with key internal stakeholders to enable higher productivity

       Time Management

Technical Skills/Knowledge

       Knowledge of computer aided dispatching systems*

       Excellent typing skills (testing required)

       General Microsoft computer skills (testing required)

       Ability to look at multiple screens simultaneously

       Knowledge of the CPIC Systems*

*Any knowledge for any of the above would be considered as an asset

What Canadian National Railway employees say

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