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Discover Card Jobs (NOW HIRING)

Enterprise Holdings

Chargeback Representative

Tulsa, OK · On-site

$18.03 - $19.83/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position provides issuing banks and customers with thorough explanations on rental charges/discrepancies and will upload documentation through Visa/MasterCard, American Express and Discover Card ...

Enterprise Holdings

Chargeback Representative

Tulsa, OK · On-site

$37K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position provides issuing banks and customers with thorough explanations on rental charges/discrepancies and will upload documentation through Visa/MasterCard, American Express and Discover Card ...

Arbor Financial Credit Union

Card Services Specialist

Kalamazoo, MI · On-site

$17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Card Services Specialist Benefit Highlights * Hybrid work schedule * Paid vacation, personal, sick ... Visit our website to discover what makes us exceptional and apply in minutes: www.arborfcu.org ...

New

Shine United

Account Executive

Madison, WI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

Best known for its innovative brand positioning and creative firepower, Shine has been tapped by brands like Harley-Davidson, Mizuno Running, Discover Card, Amazon, Kohler, Festival Foods, Toppers ...

Enterprise Holdings

Chargeback Representative

Tulsa, OK · On-site

$37K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position provides issuing banks and customers with thorough explanations on rental charges/discrepancies and will upload documentation through Visa/MasterCard, American Express and Discover Card ...

Enterprise Mobility Inc

Chargeback Representative

Tulsa, OK · On-site

$37K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position provides issuing banks and customers with thorough explanations on rental charges/discrepancies and will upload documentation through Visa/MasterCard, American Express and Discover Card ...

New

Shine United

Ad Operations Manager

Madison, WI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

Best known for its innovative brand positioning and creative firepower, Shine has been tapped by brands like Harley-Davidson, Mizuno Running, Discover Card, Amazon, Kohler, Festival Foods, Toppers ...

Shine United

Ad Operations Manager

Madison, WI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

Best known for its innovative brand positioning and creative firepower, Shine has been tapped by brands like Harley-Davidson, Mizuno Running, Discover Card, Amazon, Kohler, Festival Foods, Toppers ...

Xe Careers

Product Manager, Card

Denver, CO · On-site

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Discover and validate: talk to customers and partners, analyze data, and prioritize based on customer impact and card economics. * Lead execution across engineering, design, compliance, and card ...

JPL

Purchase Card (P-Card) Administrator

Pasadena, CA · On-site

$21.75 - $29.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're driven to discover, create, and inspire something that lasts a lifetime and beyond, yo ... Manage the organization's P-Card program and vendor relationships * Create and update cardholder ...

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How much do discover card jobs pay per year?

As of Aug 16, 2026, the average yearly pay for discover card in the United States is $104,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $124,000.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by Discover Card Customer Service Representatives?

Discover Card Customer Service Representatives often face challenges such as managing high call volumes, resolving complex account issues, and navigating diverse customer personalities. Balancing efficiency with empathy is crucial, especially when handling sensitive situations or upset customers. Supportive training, regular team meetings, and mentorship opportunities help new team members develop the skills needed to address these obstacles effectively. Over time, representatives typically find that their confidence and expertise grow, enabling them to tackle a wider variety of customer needs.

What are the key skills and qualifications needed to thrive in the Discover Card position?

To thrive as a Discover Card Customer Service Representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required for this role. Outstanding interpersonal skills, patience, and a customer-focused attitude help differentiate top performers. These capabilities enable representatives to efficiently resolve customer inquiries, deliver excellent service, and contribute to team performance in a fast-paced environment.

What is a Discover Card?

A Discover Card job refers to a position at Discover Financial Services, the company that issues Discover credit cards. Employees work in various roles, including customer service, fraud prevention, data analysis, and software development. These jobs often involve assisting customers, developing financial products, or improving the company's digital services. Discover emphasizes a positive work culture, competitive benefits, and opportunities for career growth.

More about Discover Card jobs

What cities are hiring for Discover Card jobs?

Cities with the most Discover Card job openings:

What are the most commonly searched types of Discover Card jobs?

The most popular types of Discover Card jobs are:

What states have the most Discover Card jobs?

States with the most job openings for Discover Card jobs include:

What job categories do people searching Discover Card jobs look for?

The top searched job categories for Discover Card jobs are:

Discover Card jobs near you
Infographic showing various Discover Card job openings in the United States as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $104,014 per year, or $50 per hour.

Chargeback Representative

Enterprise Holdings

Tulsa, OK • On-site

$18.03 - $19.83/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

111th of 173 rated vehicle equipment hire

Job description

Overview
The Chargeback Representative resolves disputed credit card transactions, customer service issues as they relate to rentals for Alamo, National and Enterprise across North America and Europe. This position provides issuing banks and customers with thorough explanations on rental charges/discrepancies and will upload documentation through Visa/MasterCard, American Express and Discover Card dispute websites. In addition, the Chargeback representative seeks to obtain chargeback reversals and return revenue to the business. This position also maintains regular contact with bankcard personnel, operating group and branch personnel.
This position will be in person in Tulsa, OK with the option to work a hybrid schedule. Working hours will be Monday through Friday with an 8 hour set schedule work day between the hours of 7:00am-6:00pm.
This position is located at 14002 E. 21st. St. Tulsa, OK 74134.
We offer a robust Benefits Package including, but not limited to:
  • Competitive Compensation - This position offers targeted 1st year annual compensation of $37,500 with an average 40 hour work week.
  • Paid Time Off, starting with 12 days off per year
  • Health, Dental, Vision insurance; Life Insurance; Prescription coverage
  • Employee discounts on car rentals, car purchases and much more!
  • 401(k) retirement plan with company match and profit sharing

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
We are committed to a fair and transparent hiring process. Candidates should expect identity verification, video interviews, technical validation of skills, and verification of employment, education, and work authorization. Falsification of information, proxy interviewing, or misrepresentation of experience or location will result in disqualification.
Responsibilities
  • Resolve customer credit card disputes within credit card industry time frames, and maintain internal reversal rate goals exceeding 800K annually
  • Review reservations, rental and credit card authorizations and charges in rental and settlement systems to determine validity of rental charges
  • Maintain daily contact with branch/station managers and operating groups for issues regarding discrepancies involving rate adjustments and inquiries on charge back bad debt
  • Maintain PCI and PII compliance with all documentation and communication, including customer credit card information and PCI compliant in all systems
  • Contact merchant banks via each bankcard type website to prevent chargbacks from occurring or to obtain reversal of charged back already received
  • Upload documentation, rental agreements and explanation of the charges to bankcard and internal accounting websites
  • Submit requests for accounting adjustments with clear and concise explanations and assess accounting codes to accurately explain life of a chargeback
  • Stay abreast of all Visa/MasterCard, American Express and Discover credit card acceptance guidelines as well as industry Chargeback rules and regulationsAnalyze complex rentals including incremental authorizations, insurance replacement, damage claims, citations, etc

Equal Opportunity Employer/Disability/Veterans
Qualifications
  • 2 years of customer service experience or accounting experience required
  • 2 years of PCI compliance/Credit Card handling preferred
  • Basic knowledge of Excel required
  • Apart from religious observations, must be able to work Monday-Friday 40 hours/ work week
  • Must be willing to accept starting pay of $18.03/hour.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Minimum age of 18 years.
  • Current residence in the Tulsa area.

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